Hi,

Thank you for the response.

I’m not entirely certain, but the 100% Page Speed score appears to be from a blank rendered page, what do you think?

Can you perform a site-wide mobile page for every page/post on your site? I don’t see the point of optimising a single page for mobile when Google Page Experience is based on site-wide metrix.

Best Regards,
Dave

Thanks Vlad, much appreciated

Is Slider Revolution necessary to make other parts of the Newspaper Theme work?

Hi Bogdan,

You were absolutely correct I had changed the permissions accidentally.

Many thanks, you are a legend!

…Dave

Interestingly when I go back to the Theme Panel>Footer>Background Image, the image is still there, it’s just not displayed on the site.

Hi Chris,

Good idea, I hadn’t considered the permissions issue! Will give it try, thanks.

Regards,
Dave

OK I’ll go through both tutorials, thanks again

Hi Slmlon,

Thanks for taking a look this i’ll go through the super cache tutorial again and see if i’ve missed anything.

I’m also using a CDN (Cloudflare) could this be causing me intermittant issues?#

Dave

Gents,

Just a quick update on this. I updated the theme in November to themeforest-5489609-newspaper and the 500 error went away within a couple of days.

I will point out that the only changes made at the time were an update to the theme. So it appears that whatever changes you made in that version has fixed the issue.

I’ve yet to update to the latest version but will do so shortly and keep an eye out on webmaster.

Regards,
Dave

http://bit.ly/2hVD6qS

Sorry there’s some misinterpretation here.

When I say child theme, I mean Newspaper is the child theme. This maybe incorrect as I am NOT a web developer and have no experience in this field.

What I mean is the Newspaper theme, it has not been modified in any way.

What do you suggest we do to resolve this issue?

Hi Bogdan,

OK so I have ensured all of the newspaper requirements and system status parameters are correct for the site.

I have two sites with the same issue and use the same theme (Newspaper). So I marked site1 as fixed and within 7 days the Server Error 500 returned.

I changed to theme on site2 from Newspaper to TwentyFifteen and marked as fixed, to date the error hasn’t returned and it has now been 3 weeks. So by elimination we can assume that it is the child theme (Newspaper) that is causing the issue.

Both sites also have identical plugins enabled.

Can you advise on how to proceed further.

I think this has to be the best WordPress theme out there and am keen to purchase more, BUT I believe this server error is causing a major issue with my rankings with Google.

This is not an isolated case as I believe the Enfold theme has the same issue, see thread here:
http://www.kriesi.at/support/topic/crawling-errors-500/

Regards,
Dave

• This reply was modified 10 years by davidcolq.

Hi Catalin,

Yes after a bit of tinkering around with the plugins it now appears to be working fine, but i’ll use your suggestion for any future update.

Thanks,
Dave

VC update worked a treat. I actually thought it performed one-click install for some reason.

Anyway thanks again Andrei, Legend!

Does anyone have this issue with version 7?

So do you intend to fix this issue as I am having similar issues?

Regards,
Dave

Thanks for your recommendations gents, i’ll give them a try.

Regards,
Dave

Hi Chris,

Yes i’ve tried that “mark as fixed” several times and a few days later the error comes back. So its not just ping/update conflict.

I do not believe this is a common issue as I have a friend with a different child theme and he has no problems so this is Newspaper specific.

Where would I need to search to find the log file error on my VPS?

Is this a general issue with ALL wordpress child themes when you try to update?

When you say change theme temporarily, what way in particular?

Can this be resolved?

Hi Bogdan,

I’ve already tried disabling Photon and its fixed Block2 but made no difference to the staic banner.

As you suggested i’ll leave it turned off until there’s an update.

Can you advise on how to clear Cache and CDN, or do you have a link that details how to do this.

Thanks for the quick response!
Regards,
Dave

This has also appeared to broke all gif Carousel banners including ones in posts (really annoying!)

Interestingly if i disable Jetpack, Block2 image layout is correct (but the carousel is still static)

I’ve found it!

You need to go into Edit for each Single Image and apply “0” to board and margin to both.

Any easy way to apply global (default 0px) between Elements?

I have also gone in and editted the CCS margin/border/padding to 0px for both Row and Column. But there still a space between the images.

Any advise?

Hi Marius,

Thankyou so much, its now working as before.

I’m curious as to why the change happened in the first place. Is this a common problem with all WP theme updates?

Thanks again,
Dave