Hi thanks for that. I use MaxCDN – how does WP Rocket perform through that?

Regards

Derek

Hi Radu,

I’ll probably wait until 6.1 is released before upgrading from 4.

Could you give me some idea of when that will be?

Thank you.

Hi Chris,

Could you please clarify one thing about the upgrade process from 4 to 6 about these steps:

Updating from Newspaper 4:
We recommend that you do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one. If you do a ftp update over the existing theme there may be issues. Please make sure that you delete the following files from Newspaper 4:

page-homepage-bg.php
page-homepage-bg-loop.php
page-homepage-blank.php
page-homepage-loop.php
page-homepage-timeline.php

Is the deletion of these files only necessary if you do an ftp update over the existing theme and therefore doesn’t apply if you delete the old theme and upgrade from the Newspaper zip file using WordPress?

Do you run the script you supply AFTER you activate Newspaper 6?

Is it best to deactivate all plugins except the Newspaper 6 plugins before activating Newspaper 6?

Thank you for your help – I appreciate it.

Derek

Thanks for sharing Albnaldo. To be fair I’m going to give it another go sometime this week since up until now I have had few problems and those were quickly dealt with by TagDiv.

Anyway I appreciate you telling me about your experiences which have gone some way to restoring my faith in the theme.

Best wishes,

Derek

Chris, that’s all very well but whether it’s an update or upgrade I think existing users have a not unreasonable expectation that the upgrade process will be straightforward, error free and well documented.

None of these expectations are met with V6.0 and unless existing users receive an apology and more importantly a well documented upgrade process that works they will leave in large numbers since it seems to me that it would be just as easy or even easier to change to an entirely new theme than try to upgrade the Newspaper theme to V6.0!!!!

Thanks to the help of Hostgator and the fact that I did a backup I was able to revert back to previous version,

Hi Emil,

Envato Toolkit didn’t display update so used FTP.

Regards

Derek

Chris,

Please accept my humble and heartfelt apologies. Had to upload theme update and js_composer update using ftp.

Then I thought I would raise the problem with Hostgator again and this is what they said:

The php.ini has it set, but the domain hasn’t been pointed to that .ini file. Bear with me just a moment.
(8:16 am) [Robin R.] So you know, I included this code in the .htaccess file, to point the site to use the custom php.ini that was set up in the same directory:
<IfModule mod_suphp.c>
suPHP_ConfigPath ./php.ini
<Files php.ini>
order allow,deny
deny from all
</Files>
</IfModule>

So as you can see the first time I contacted Hostgator although they increased the upload file size allowed they forgot to include the code in the .htaccess file to point the domain to the custom php.ini file with the 1000mb max file size.

Maybe this will help others who encounter the same problem.

Best wishes

Derek

Chris,

I’m certain that I’m using the zip file with just the theme files. I just tried again and once again got the following error “The uploaded file exceeds the upload_max_filesize directive in php.ini”.

It is not acceptable to me to have to unzip the Newspaper.zip file then upload all the files by ftp. There must be something wrong with the Newspaper.zip file that prevents it uploading correctly and causing this error.

My two previous themes (Bolid and Unpress) allowed me to use Envato’s automatic update successfully too so why on earth can’t I do this with your theme.

Hi Alin,

Sorry – you are correct. Must have been a caching issue.

Incodentally have you any plans to add a wordpress registration tagdiv form?

Regards

Derek

Hi Alin,

Thank you. You are correct. Within the last half hour the developer of the widget responded with some custom CSS code to add to the widget and that did the trick.

Thanks anyway for your help-I appreciate it.

All the best,

Derek

Thanks Alin,

Your solution worked perfectly!

Best wishes,

Derek

Emil,

Changed my mind – had to delete Max Mega Menu plugin because after installation it was making the site load very slowly so I’m withdrawing my recommendation.

Any chance you’ll be offering something similar in a future update of the Newspaper theme?

Hi Emil,

Thank you but I’ve decided to abandon Uber Menu – far too complicated. I should have known better when it said it was simple to use. When someone says that it usually means its difficult to use.

Anyway I’ve found a free plugin that definitely is easy to use called Max Mega Menu and it’s FREE!

I’m using it now and you can see it here on my site howdoidate.com by clicking the Relationships topic in the menu.

Here is the link to the developers site http://www.maxmegamenu.com/

I can highly recommend this to any other Newspaper theme user who is looking for this kind of mega menu!

Regards

Derek

Thanks Lucian – I appreciate your fast and accurate reply. Working fine now.

Lucin,

I’ve re-installed WordPress 4.1 and installed fresh copy of Newspaper Theme but the problem persists.

I don’t want a refund since I love this theme although it was good of you to offer. I’d really like a fix.

I have to say that I had this very same problem with a previous theme and used a workaround whereby I posted the video in audio format but the Newspaper theme doesn’t list audio format so I can’t try.

Do you think this is a WordPress problem?

Regards,

Derek

Thanks Lucian but I made the mistake of not adding the top menu bar and now that I have it’s working ok as you can see here howdoidate.com.

One thing you could help me with is the top menu items are not very legible – a kind of pale grey. How can I make the font black or have a black top header with white fonts?

Thanks

Derek

Lucian,

I’m still waiting for a fix for this. Since you have found this feature to work ok on a fresh install just wondering if I should reinstall my theme to fix the issue.

What do you think and if you do think it’s worth a try how can I make sure after the fresh install that everything is the same as before?

Thanks

Derek

Please ignore – this was caused by a Google Chrome extension which I have now removed so everything is ok now.

Regards

Derek

Lucian,

I asked Hostgator to look at this and they did so and came back with the following replies so they have concluded the problem lies with your widget. The solution they have suggested is not one I can adopt because you end up with a post that contains both the featured video and the featured image on the same page. Please can you advise?

Thank you

Derek

HOSTGATOR FIRST REPLY

Hello Derek,

Thank you for contacting us!

The errors seen on this page are effectively harmless — http://screencast.com/t/KqzT16jqi

PHP is trying to load two files — “pdo.so” and “pdo_mysql.so”

Those extensions are built into the PHP binary itself, so the references to the “.so” files are superfluous and not indicative of any problem.

As for the video issue, is there a way which we can recreate this problem? The specific steps that need to be followed to see this problem should suffice. If you also have a video file that we can use this will also help.

Please let us know if you have any other questions or concerns!

Thank you,

Josh L.
Linux Systems Administrator
HostGator, LLC
http://support.hostgator.com

HOSTGATOR SECOND REPLY

Hello again Derek,

Thank you for getting back to us and providing us with this information!

We created a post in an attempt to reproduce this problem, and it can be found here — http://howdoidate.com/relationships/test-2/

It’s private so it won’t show listed on the site, as seemingly random “test” posts aren’t particularly good site content!

Anyway, the issue here is that the although the image is created, the video itself doesn’t show, correct?

We were able to get the video to be in there using the “Add Media” button (with the “From URL” option).

The issue with the widget seems to be an inherent problem with it, and not so much the server as the “Insert Media” method works. So, in the future, you may want to simply use the widget to create the featured image while using the “Add Media” button to add the video itself wherever it needs to be in the content.

Please let us know if you have any other questions or concerns!

Thank you,

Josh L.
Linux Systems Administrator
HostGator, LLC
http://support.hostgator.com

Included Attachments:
Screenshot – 12302014 – 12:21:47 AM.png

Lucian, I’m so sorry I sent the details to your noreply address in error. I’ve now sent to contact@tagdiv.com.

Hi Lucian,

Any news yet on this issue?

Hi Lucian,

I have sent you my admin login details.

Lucian,

Thank you for your feedback. I’m using version 4.6 so that’s not the issue.

Console error was as follows:
Failed to load resource: net::ERR_CACHE_MISS
https://www.facebook.com/plugins/comments.php?api_key=591407500917698&chann…iew-love-addict-3%2F&locale=en_US&numposts=6&sdk=joey&skin=light&width=600 Failed to load resource: net::ERR_CACHE_MISS

Can you please let me have your email address so I can send you my admin login details for you to investigate further?

Thanks

Derek

Hi Lucian,

I deactivated speed booster and added more videos and they worked. Then I reactivated speed booster and the video playlist still worked.

Thanks for your help

Derek