Thanks a lot for the tip. This seems to have solved the issue.
Much appreciated,
Mark

Hi Calin,
Thanks a lot for the message — that has solved the problem!
Many thanks,
Mark

Hi Calin,
Thanks a lot for the reply.
I have added the code, but it doesn’t;t seem to have made any difference: https://snipboard.io/HX2isD.jpg
Do you have any other suggestions?
Thanks a lot,
Mark

Hi Catalin,

I have added this code and it has solved the problem.

Thanks very much for your help!

Cheers,
Mark

Hi Calin,
Thanks a lot — really helpful!
Cheers,
Mark

Just a quick note to say that I followed your advice and the theme has updated successfully.

Your help is much appreciated.

Cheers,
Mark

Thanks a lot, that’s useful advice. I will give it a try.

I have now restored my site to an earlier version, back using 4.7

Chris, much appreciated again.

At the risk of sounding incredibly dim, is this the folder marked vc_templates within the Newsmag theme folder?

I’ve never had this issue before, so this is all rather new to me.

Cheers again.
Mark

Hi Chris,

I appreciate your input.

I don’t know how to update Visual Composer separately, rather than as part of the theme. I’d appreciate your advice in this respect.

Cheers,
Mark

Hi Catalin,

I have reinstalled 3.3.1 using FTP, and have deactivated all plug ins to see if there is any clash. I have also tried the tips suggested by Chris S above, in that I have cleared transients using WP Optimize and have re-saved the Home page.

This doesn’t seem to have helped; the Home Page is not visible and Visual Composer is not accessible. If you can provide some advice it would be much appreciated, as this is becoming quite urgent.

Thanks a lot,
Mark

Dear Catalin,

Thank you for the reply. I followed all the steps you outlined in your
previous reply, but without success.

I installed version 3.3.1 of the theme via ftp. I also deactivated all my
current plug ins to find if there are any clashes. However. the same
problem remains — my front page does not show when version 3.3.1 is
installed. Version 3.0 works fine, but when using 3.0 I am not able to edit
pages with Visual Composer.

I would be grateful for your assistance, as this is proving to be quite a
problem.

Thanks for your help,
Mark

Hi Catalin,

Thanks for your reply.

As I mentioned, my Home page is currently functioning correctly because I have gone back to version 3.0, and this is why it was displaying properly when you visited. I have been able to upload versions 3.3 and 3.3.1 to WordPress; however, when I activate them, this is when my Home page doesn’t display. Would you therefore suggest that updating the theme via PHP will fix this?

Thanks a lot,
Mark

Sorry, I should have also added that the same problem occurs with 3.3

Hi Andrei,

Thanks a lot for the message. That seems to have solved the problem.

I appreciate your help.

Thanks,
Mark

Hi Andrei,

Thanks for your message. This problem now seems to have resolved itself. Thanks a lot for your prompt reply.

Best wishes,
Mark

Hi Andrei,

Thanks for your message. This problem now seems to have resolved itself. Thanks a lot for your prompt reply.

Best wishes,
Mark

Hi Alin,

Thanks for this advice. I have — slowly — managed to restore my sidebars and [tag div] Block 16. Does this character | count as a special character, as I have used this and it might be the cause of the problem.

Thanks again for your help.
Mark

Hi Alin,

Thanks a lot for your help. I will follow your suggestions.

Much appreciated,
Mark

I forgot to say that since I wrote my initial message, I have gone back to 1.4 as the slide is a vital component of my home page. As I say, perhaps I have just missed something simple and it is still part of the theme.
My URL is http://www.expatessentials.net
Thanks a lot.

Hi Chris,

That’s very clear now—thanks for your help.

Mark

Hi Lucian,
Thanks for this tip—it was very helpful as I was also looking to do the same thing.
Mark

I am having a similar issue as enoxus. I have my licence key from my my NewsMag purchase, but when I enter this on the update plug in page for WPBakery Visual Composer, I am told that it is not valid. Is there any advice you could give? Thanks.

Hi Lucian,

The problem that I described before has re-occurred. It happens that whenever I create a new custom sidebar using [tagDiv] Block 16, the ones that I have created previously are then no longer shown. I find that they all my [tagDiv] Block 16 been moved to the Inactive Widgets column on the Widgets page. Do you have any suggestions for how I can prevent this from happening, as I would prefer to not to re-create all of my existing sidebars every time I create a new one.

Thanks a lot for your help.
Mark

Hi Lucian,

Thanks for your message. I will keep an eye on the issue, and if it recurs I will let you know.

Best wishes,
Mark