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mauricem
tagDiv Member

This looks like it’s a common issue with lots of other users. I just did a simple search and many different topics popped up with June 2016 dates. If someone could please figure out what is going on it would be greatly appreciated.

Thanks,
Maurice

mauricem
tagDiv Member

Nope… Deleted old plugin folder and reinstalled the latest version and it’s still showing 0 for Facebook. Twitter and Instagram working correctly.


@Bogdan
B.

Thanks,
Maurice

mauricem
tagDiv Member

Thank you the caching of the old css file is now cleared and working fine. I was having issues with my instagram account not showing the right followers so I did update the social counter plugin when I updated to the latest theme. That fixed the Instagram counter but then my Facebook likes were 0. I will delete it and try again and see what happen. I will reply to this post with the results.

Thanks,
Maurice

mauricem
tagDiv Member

Survivingfood.com/blog

https://www.dropbox.com/s/f3rcvuxe4n6x0pl/06-27-2016%204-08-43%20PM.jpg?dl=0

https://www.dropbox.com/s/rwpy7xbwxs2rir7/06-27-2016%204-09-37%20PM.jpg?dl=0

Looks the same even if I delete all my custom CSS in my theme panel. Everything functioned perfect before the update.

Thanks,
Maurice

  • This reply was modified 10 years by mauricem.
mauricem
tagDiv Member

@Ferenan,

Did you find a solution to this? Tagdiv support has never been able to help me with any of my support question so I shouldn’t be suprised that this one is no different!

Thankyou in advance for your reply!
Maurice

mauricem
tagDiv Member

In the Newspaper forum they said this was an issue with the plugin. Any idea on an eta for the fix?

Maurice

mauricem
tagDiv Member

Do we have an eta for this fix?

mauricem
tagDiv Member

@Catalin

K thank you. How will I find out when this is completed. Any idea on an ETA? Is this something that they are working on as we speak?

Maurice

mauricem
tagDiv Member

Hi @Andrei,

I am not sure where you are seeing this security check because when I check my Facebook page. Logged in or not or on my mobile devise I don’t see any security check. Is there a chance that because you are logged into so many different accounts that Facebook is making you do the security check? That might be a stupid question on my part but I just don’t seem to see any issue on my end and I have tried everything.

Thanks for your help,
Maurice

mauricem
tagDiv Member

Same here! I have tried deleting plugin and manual reinstalling and even deleting my cache plugin and reinstalling. Tried adding envato as FB id and still reading 0.

mauricem
tagDiv Member

Okay I figured out most of what I wanted to do but when I try to change the background for the mega_menu it changes the background for the dropdown menu under recipes. If there anyway to change the mega_menu menu background without changing the recipes dropdown menu background>?

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