Thank you Calin.

One more question…

Did you create a admin user? We found two unrecognized users with administrator piviliges. webdoc121@gmail.com ; test@example.com

https://snipboard.io/RQEeuq.jpg

Thanks

Hi,

I sent the pass through a secure link

I just checked and your login credentials are working

User: bogdan@tagdiv.com
Pass: https://sendpass.app/c/3UZE3L

1. The font is set up in mobile theme template but for some reason it’s not processed. Please acess to that link with a smartphone and see by your self. Compare it with the desktop version. You can also log in and open the composer to check

6. I attached an image that clearly shows a duplicate post despite Unique article is enable.
First Article (featured article) https://snipboard.io/t1r7Ym.jpg
Block below the first article
https://snipboard.io/H98cjE.jpg
Unique articles ENABLED
https://snipboard.io/zk2mOb.jpg

That examples proves there’s something wrong. When “Unique article” is enable on that page (homepage) some unique articles dissapear and duplicate posts are kept. Please, explain how can that happen? The rule applied by “unique article” should give the opposite result.
We were forced to disbale it until we find what’s wrong

Thank you!

Hello Betina!

1. The font set in tagdiv composer, for several elements, it’s Almendra Display. But it’s not being processed and displayed for tablet and mobile versions. It works only for desktop version. It can only be a theme related issue.
I sent a template where that occurs along login credentials.

2. We are testing and investigating this

5. I’ll test that

6. Unique articles is enabled but it doesn’t prevent duplicate posts. We are seeing them any way. Please investigate and provide information. See examples below

First Article (featured article) https://snipboard.io/t1r7Ym.jpg
Block below the first article
https://snipboard.io/H98cjE.jpg
Unique articles ENABLED
https://snipboard.io/zk2mOb.jpg
7. Please add that feature to the list of suggestions for future builds

*When unique article is enabled several posts disappear: those posts are unique so, why are they excluded? on the other hand the article that should be excluded is kept? It makes no sense. Something is wrong!

Thank you!

• This reply was modified 4 years by mita.
• This reply was modified 4 years by mita.

Hi There,

We found that the issue was being caused by the plugin XYZ WP SMAP Premium.

The plugin was disabled for now.

I believe the issue to be attached to the “header main menu” shortcode.

I created a clean page, added it, and it is broken:
https://jornaldoalgarve.pt/?page_id=248325

Hi Bettina,

All the above procedures were executed but no luck.

Hi Betina, please use the credentials provided and check what’s causing that error.

We know exaclty how to use the composer to customise the excerpt lengh. Only numbers where used (no leter’s by mistake) and the error occurrs in every block or module along the site. ANY and ALL of them!

As far as using your login credentials, they where sent in a email forward to yur department by your coleague Bogdan (March 8th). We are still waitting for your feedback regarding that issue. Bogdan refered that we may have a conflict.

Regards,
marta

Hi Calin,

Sorry to insist but we are still waiting for your feedback.

thx

Thx

Hi Calin,

Upon a conversation with Bogdan regarding our project, I sent an email to support@tagdiv.com

Can you provide any feedback?

Thx,
Marta

Hi Calin,

Thank you for your reply, as stated, I believe that the code that I exported is corruped:
https://drive.google.com/file/d/109wqAZHSwUybF3yv1lOoSBsNNLtAa_DP/view?usp=sharing

The reason why:
https://drive.google.com/file/d/10FnEaa6sfkw_nKcUJK66Z3_0JKkTTRTu/view?usp=sharing

I wonder if the source (old staging) has its database corrupted, so I wanted to see your thoughts on this before we decide how to proceed.

Thanks

After about 25 minutes in the gray export section, the browser displayed two things:
1 – An export code that I believe is corrupted
https://drive.google.com/file/d/109wqAZHSwUybF3yv1lOoSBsNNLtAa_DP/view?usp=sharing

2 – A connection reset error
https://drive.google.com/file/d/10DUrhIWenbSGNflt9tGWKKkeRfq2nSFt/view?usp=sharing

Thanks

Hi Bettina,

The migration was done using All-in-one WP Migration, one of the recommended migration plugins. I am starting to wonder if there may be an issue with the old server that somehow limited the Newspaper options data that was exported.

When I try to access Theme Panel -> Import / Export, the lines of the export settings keep loading one by one and never reach an end.

Do you believe there may be any server-specific setting that needs to be tweaked on the source server in order for the Import/export settings to be properly generated?

Screenshot: https://drive.google.com/file/d/14t90NuncMwpMocc-SW3Y1SEEtJWUzxIT/view?usp=sharing

I tried several times, and most times it does appear to be exporting the correct settings (not the FxcX loop in the screenshot), but the loading keeps going for several minutes and nothing happens – the screen continues gray.

I can provide server access if you want to check.

Thanks

Hi Calin,

Thank you for your reply. Would that not replace the settings for the whole theme instead of just the save widgets?

Thanks,
Elson

Hi Calin,

The migration included the database itself, as you can see that the rest of the website and content was successfully moved.

For some reason, the saved shortcodes disappeared during the move/or theme update, and this is all that we need to move at the moment.

Are these shortcodes a custom post type? Can they be manually moved without doing a full migration again?

Thanks,
Elson

Hi Anamaria,

It worked but not as supposed to.

I kindly request you to check it once the code seems to have broke something.

The next article was affected and is now erratic.

Im submiting Admin credentials through email.

Thanks Calin…

I think we can achieve that result by editing the code.

We do use your theme Bettina! https://staging2.jornaldoalgarve.pt/
Why you say we don’t? I even sent an screenshot where tagdiv composer is visible!

Can you please provide the information requested?

Thx

• This reply was modified 4 years by mita.

Thanks Anamaria

Let me know how can I share our admin credentials.

Regards,
Marta

Hi Betina, I said the post format was set correctly. Everything is set correctly. I need someone from your team to checks if it’s a problem with our installation. Without diagnosing what’s wrong we cannot fix it.

Great 😉

Thanks.
You couldn’t make memberpress work with the theme, right?

Hi “Elvisfrog”, Could you pass on your email so I can ask you how did you overcame this limitation?
We are having the same issue. If you dont mind it would be nice to exchange some info. Thanks

• This reply was modified 5 years by mita.

Any ideia what might be causing this?
https://snipboard.io/E6Ocpo.jpg