Hi,
Please check with tagDiv Composer if the page where you use the pagination has on rows set the option to be “hide on pagination” – https://i.imgur.com/QwImtVz.jpg – https://i.imgur.com/wwkA1QY.png if the option is enabled, on pagination that row will be hidden.
I hope this will help you!

Hi,
If you are using the mobile theme plugin or mobile page for your website, then you’ll need to be sure that you are using a cache plugin that supports mobile cache to can deliver different cache when you are on mobile and when you are on desktop, otherwise it will be deliver the cache version that was last time made (sometimes will be mobile version, sometimes desktop version).
Thank you!

Hi,
I’m very glad it went! if there’s anything else I can help with, I’m here!
Have a wonderful day!

Hello,
What I can suggest is to try this custom css:
.single .mejs-video-container {
padding-bottom: 100%;
}
.mejs-video-container iframe {
height: 100%!important;
}
The code can be adjusted after your needs.
I hope this will help you!

Hi Amit Gupta,
In My license section you see the domains where the license key has been used to activate the theme.
Also this message “ERROR MASSAGE: You have reached the maximum activation count. Please contact us via contact@tagdiv.com and we will solve this ASAP. Sorry about this.” appears from the same case, the theme has been for more times on to many domains.
What it can be don is to give it a try to check the license key and if this is not no longer used on those domains and it appears on 1 or maxim 2 domains, then it will be reset. For this please contact us via email at contact@tagdiv.com and please provide the license key and also include a link to this topic.
Thank you!

Hi lexsiks,
If the problem appears only when you are not logged in, then it is related to the cache options, this is interfering with the css and javascript for the Gallery.
Thank you!

Hello,
The Newsmag theme offer the possibility to edit with tagDiv Composer only pages.
The most simple solution will be to use a different header style https://forum.tagdiv.com/newsmag-header-styles/
Thank you!

Hi,
Normally, it should also be applied to the frontend, but that option is for additional text and custom text from filed, it will not adjust the elements and text inside the custom filed.
What I can suggest is this custom css – https://i.imgur.com/v1CN30D.png
.single .tdb-sacff-txt {
flex-direction: row;
justify-content: flex-start;
align-items: center;
display: flex;
}
.single .tdb-sacff-txt img{
margin-right: 6px
}
I hope this will help you!

Hi Alex,
We have been trying to recreate this problem, but it seems that we cannot recreate it, most likely it is related to a specific setting. Is it possible to contact us by email at contact@tagdiv.com and provide a temporary access to a page where this problem appears?
Thank you!

Hi,
I understand, what it can be done in this situation is to remove the breadcrumbs from Yoast SEO, for this it can be used this guide –
Yoast-provided filter for disabling Yoast breadcrumb schema output not working properly
– Schema – API documentation
I hope this will help you!

Hi rebecaserna,
The Yoast SEO has an option for author archive and if this is enabled when you click on author name or you try to get on author page you will be redirect to homepage.
Thank you!

Hello,
I see that now it looks ok – https://i.imgur.com/6oAVc6b.png
Also what you can do to adjust teh code and apply the inline css is to set it like this:
(<)img src="" alt="" width="20" height="20" style="border-radius:50"(>) Medically Reviewed by (<)a href=""(>)(<)b(>)(name)(<)/b(>)(<)/a(>), (title)
For more details – https://www.w3schools.com/html/html_css.asp
Also, the alignment can be done using custom css.
Thank you!

Hi,
I just checked and we got your email. We’ll check it as soon as possible.
Thank you!

Hello,
Indeed there seems to be a malware loading in the page source – https://i.imgur.com/ljaE7iK.png what I recommend is to login on the website and click on live css, the type a css like this one:
.text{}
save the css, then reload the page and search in page source after “_udyuzjck”.
Also, please contact us via email at contact@tagdiv.com and please provide wp-admin and cPanel access to check the website and clean it in case that this is in more places.
Thank you!

Hello,
The problem has been resolved please check the website and if there are any problems, please let me know via email.
Thank you!

Hello,
I think that you are referring that after the theme update the website displays shortcodes, if is so, then this is because some theme plugins were not installed, in this case I think it is related to tagDiv Composer plugin. The theme plugins can be installed from Newsmag > plugins – https://i.imgur.com/EQmf6Ix.png
Thank you!

Hello,
Please try the theme panel option for the theme colors – https://i.imgur.com/FMorkYT.png
Thank you!

Hello,
I think that you want to remove the author from the blocks, if is this, then you can do it using the theme panel option – https://i.imgur.com/uk80JQo.png
Thank you!

Hello Neo,
Our theme do not contain the mentioned js file, but it is possible that your website to be infected (it can be the WordPress files, theme files or even database).
What I will recommend is to scan your website using the https://sitecheck.sucuri.net/ and in case that your site is infected, then please contact us via email at contact@tagdiv.com and we’ll try our best to help you as soon as possible.
Thank you!

Hello,
Unfortunately I do not know how that plugin is working, but I think that using the theme panel fields for mobile ads is not working – https://i.imgur.com/cp2mdNr.png
The files for mobile theme are located in – wp-content/plugins/td-composer/mobile
Thank you!

Hello,
For this problem please contact us via email at contact@tagdiv.com and please provide wp-admin and cPanel access. We’ll try our best to resolve the problem as soon as possible.
Thank you!

Hello Alex, indeed there seems to be a problem when the popup element is used on a CPT. I added this n our list of bugs to be fixed.
Thank you for taking your time to report this problem.

Hello,
Thank you for your suggestion we added on our request list.

Hi fabinhoalmeida, normally the shortcode should be empty only if there is no text set in the excerpt field for that post, but if it has a text inserted it should be displayed. If you I can take a look at it, for this please contact us via email at contact@tagdiv.com, include the link of this topic in email to can identify the situation faster and we’ll do our best to help.
Thank you!

Hello E K, please contact us via email at contact@tagdiv.com and we’ll help you with this problem.
The (wp_options.option_value, option_name=td_live_css_local_storage) can be exploated only by an administrator user, so if is an unknow user that you have now on those websites the infection was done using that user.
Also, the Newspaper v12.6 and 12.6.1 have some extra security added so in case that any kind of injections are attempt to be saved in the theme table to can be removed using the save button from the live css.
In case that you are facing this problem, please contact us via email.
Thank you!