Hello,

The same purchase key can be used to activate your development copies and also the live version of your theme. Using test platforms is allowed with the same envato key.

According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hi fespinal,
Thank you for sharing with us the solution that you founded for limit the number of authors to display and sort them randomly.
Thank you!

Hi,
The code need to be set in Newsmag> Custom code> Custom css.
Then it should work.
Let me know the results!

Hi,
Make sure that you have set for the homepage a static page https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/ if you have it, then you can also edit the page from here -> https://i.imgur.com/ICxW8AW.png
Hope this will help!

Hi,
For me are look normal -> https://i.imgur.com/WNhNHTK.png -> https://i.imgur.com/IGLchQz.jpg
Please provide some screenshots with how it is look for you!

Hi,
If I’m right and this is your website https://i.imgur.com/059ojqu.png then, I didn’t find any problem -> https://i.imgur.com/wRIwTgW.png -> https://i.imgur.com/v2bdcW0.png -> https://i.imgur.com/S6T3gAG.png
If this is not the website and the problem persist, please provide a link to it and some screenshots with the problem.
Thank you!

Hello,
I just checked your website and this seems to display on mobile the responsive version -> https://i.imgur.com/cDTMuYX.png -> https://i.imgur.com/LjFtawG.png
Usually, when the amp and mobile version have the same layout, you are using the mobile theme + amp plugin -> https://i.imgur.com/tlHypqR.png also when you are redirect from mobile on amp you have this option enabled – https://i.imgur.com/qyCPzya.png
Thank you!

Hi BcaVirtual,
Normally, the theme version should not be affected on Windows version.
Please let me know the problems that appears, what messages you get, also some screenshots will help a lot.
Thank you!

Hi,
Indeed there seems to be a problem with the “Sign in/Join” on responsive version, we’ll fix this in the coming theme update. As a quick fix until then, you can try this custom
.td-menu-mob-open-menu #td-mobile-nav {
height: calc(100% + 1px);
}
css https://i.imgur.com/xq7MQ3r.png
Hope this will help you!

Hi,
Unfortunately, for the moment there is no option to add other custom thumbs size for flex block. Maybe those will be add letter.
Thank you!

Hi,
1. The thumbs that are use for mobile theme grids are 741×486 or if you want to make the mobile grids bigger in height, it can be done with some custom css.
2. For flex block you can set the thumbs size from layout tab -> https://i.imgur.com/MUp5vuj.jpg also on flex (the thumbs used are 681×0, 300×194, 1024×580) you can change the height and width -> https://i.imgur.com/IWOKeIv.jpg -> https://i.imgur.com/A3PsMCY.png
Hope this will help you!
Thank you!

Hi,
We have a live website only for tests and on it when we set a default theme (Twenty Twenty) and the problem persisted, therefore the problem is not related to our theme, it can be from WordPress or IOS.
Now if you downgrade the WordPress and the problems was still there, that it means that it can be only from IOS.
Thank you.

Hi,
Is possible that this to be related to the WordPress version, because I see that you are using Newsmag 4.
We made some test with Newsmag v4.9.6 and the local videos are not loading on iOS therefore this situation is can be from the WordPress version.
So what I think that you can try, is to get a WP version under 5.5 and check to see if on this is working. Also another suggestion is to check this article https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-5-6-and-5-7-Updates-And-How-To-Solve-Them and try the plugin from there.
Also I found another guide, please try the steps from here and check again with IOS https://clickshepherd.com/blog/solved-elegant-themes-divi-and-cloudflare-mp4-media-error-formats-not-supported-or-sources-not-found/
Thank you!

Hi,
Yes, you can filter the posts that you want to display on your homepage, for this you must have a static homepage , this can be edited with tagDiv Composer -> https://i.imgur.com/55qIWkz.png -> https://i.imgur.com/NUoNRnQ.jpg select the blocks and check the filter tab for blokes
Hope this will help you!

Hi,
I think that you can use the thumbs from WordPress for this -> https://i.imgur.com/0CmMuzj.png
Hope this will help you!

Hi,
Yes, there was some changes with the Facebook and Instagram and those can no longer be embed like before, those are restricted, I founded on google an article that maybe it can help you to continue to embed Facebook https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-facebook-and-instagram-oembed-issue-in-wordpress/
Hope this will help you!
Thank you!

Hi,
Another suggestion is to check to be sure that the videos are set correctly https://wordpress.org/support/article/video-shortcode/ and then try a video shortcode plugin, for example I saw that some users use Mykraft Theme Responsive Video Shortcode plugin.
Maybe this can help you.

Please check in Settings -> Media in your blog’s Dashboard, and see if you do not have a check box for “Only display videos in free software formats” if yes uncheck it.
Let me know the results!

Hi,
It looks that the extra space is because of the max width from the widget use https://i.imgur.com/D79wuic.png if you want to keep the width on only set it to center try this code https://i.imgur.com/8DTxsre.jpg
.wpb_text_column .smcx-embed {
position: relative!important;
margin-left: auto;
margin-right: auto;
}
This code need to be set in theme panel> custom code> custom css.
Hope it will help you!

Hi,
I just checked your website and now is look the correct thumb size -> https://i.imgur.com/NCdPxbs.png maybe was only some cache or was need to regenerate the thumbs.
Thank you!

Hi,

I use this code to set the icon -> https://i.imgur.com/YZQ3Lhu.png and the icon is look like this https://i.imgur.com/7aNKwXZ.png ( you can adjust the settings for the code).
Just make sure that you clear all cache.

Hope this is what you need!

Hi,
As I can see now is loading, but only the last video from YouTube -> https://i.imgur.com/99wb2aQ.png
Thank you!

Hi,
1. I’m not sure on what element are you referring, if it is the “News ticker” -> https://i.imgur.com/91I25Ve.jpg this can be edited only with tagDiv Composer and doesn’t have an option to make it as scroll that follows.
2. Unfortunately there is no option to can add an icon in Newspaper that it will be display in all posts/articles, but this maybe achieved using a custom css, if you have the icon in media and you can provide the link to it, I can try a css to set it.
3. The subtitle color can be adjusted with this code https://i.imgur.com/uzJ56YB.png
.td-post-sub-title {
color: #999;
background: #000;
}
The color is use for the text color and the background for the background color for that subtitle, if you do not want one of theme, just remove it from code, also you can adjust the colors.
The code need to be set in theme panel> custom code> custom css.
Thank you!

Hi,
If you do not want sidebars, the make sure that you set those options for posts -> https://prnt.sc/11oj41a and for pages https://i.imgur.com/CAHCJHf.png also there are individual options for this -> https://i.imgur.com/VJ7gr8t.png
Hope this will help you!

Hi,
To display the elements from widgets on pages, you need to set the page template on Page builder + latest articles + pagination and the sidebar from that section it will have the sidebar widget, or edit the page with tagDiv Composer and use the widget sidebar https://i.imgur.com/6hJTKZs.jpg
Hope this will help you!