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Calin
tagDiv Staff

Hi,
Please update the WordPress to 5.7.1 and check to see if the problem is still persisting.
Hope this will fix the problem that you have!
Let me know the results!

Calin
tagDiv Staff

Hi,
I’m glad that you manage to solve the situation.
If you have other questions, let me know!
Have a nice day!

Calin
tagDiv Staff

Hi SnakeEater,
Using the Newsmag theme, in the Widget section are almost all elements that can be found tagDiv Composer. But in Newspaper, the tagDiv builder have a lot more elements (to allow you to build your website using the frontend editor) and those can be found only in the theme builder, in Widget section are the same elements like in Newsmag.
Thank you for your understanding!

Calin
tagDiv Staff

Hi thalesbrandao, please make sure that you have set the Instagram api key, this can be set like here https://forum.tagdiv.com/instagram-widget/
Also for Instagram and Facebook embed please try this guide https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-facebook-and-instagram-oembed-issue-in-wordpress/
Hope this will help you!
Have a nice weekend!

Calin
tagDiv Staff

I’m glad that the problem was been solved!
If you have other questions, let us know!
Have a nice weekend!

Calin
tagDiv Staff

Hi BlakeForm, the Newsmag – update web core vitals + lighthouse validation is in progress, after our developers finish with the implementations it will be tested and after that it will be a theme update, unfortunately, I can not say an estimate date.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Indeed I checked the mobile menu and this seems to be blocked the menu, please make a test and try the menu using only theme plugins. If is working, then you need to find the plugin that it is interfering with the theme.
If the problem still persist, please make a full backup and contact us at contact@tagdiv.com and provide wp-admin access and a link to this topic.
Thank you!

Calin
tagDiv Staff

Hi teambagnews24,

The theme package does indeed contain the Revolution slider. No need to activate it, simply ignore the activation messages. It is a bundled plugin, you can use it fully without the need of a activation key
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
How to install Revolution Slider v5-> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Thank you!

Calin
tagDiv Staff

Hi,
For that it need to be done some changes in this file wp-content/plugins/td-composer/legacy/Newsmag/parts/register.php I recommend to make a full backup to it and after that replace the code with the code from here https://pastebin.com/WH940AiV then it should display like this https://i.imgur.com/hohJy93.png and all you need to do is to set same style on the button.
Hope this will help you!

Calin
tagDiv Staff

Hi Marcus, this can be achieved only if you edit the theme files and add some extra code for mobile to display the ‘Create an Account’ as on desktop.
Now, if you are using the responsive version, this needs to be done in a place, and if you use the responsive version in a different place.
Let me know the version you use and I will try to see what needs to be done to achieve that.
Thank you for your understaning!

Calin
tagDiv Staff

Hi,
About the CSS, normal it is recure to it only if the settings from the theme panel are overwriting (like in your case), also we have a guide for how to inspect the elements from website and in this way you can see what CSS it is used https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Also for the menu, you can use this custom css -> https://i.imgur.com/ykmm0Lg.png
.sf-menu > li > a:hover, .sf-menu > .sfHover > a {
background-color: blue;
color: white;
}

Hope this will help you!

Calin
tagDiv Staff

Hi,
I just checked the website, but this is not working for me -> https://i.imgur.com/3e3gWv4.png
Also, if it is about the Instagram counter, then yes, there are were some changes in Instagram rules and after a while, the old implementation for the Instagram counter is stoping to get followers.
But the Instagram widget should work correctly. Also, our developers are working to get the social counter for Instagram to work like before, I think that in the coming update this should be fixed.
Thank you for your understanding!

Calin
tagDiv Staff

I’m glad that you found the problem, if you have other questions, let me know!
Have a nice day!

Calin
tagDiv Staff

Hi somoselectricos, so if I understand correctly you want to doo some changes in theme files for the header, if is so, then the place where the files are store is this one wp-content/plugins/td-composer/legacy/Newsmag/parts/header/header-style-1.php
Hope this will help you!

Calin
tagDiv Staff

Hi,
As I can see in your screen, there are more images load, not only 341×220, their is the one with 682×440 too and since that is the last one loaded, that is the one that it is apply.
Usually, this can be from some extra plugins, please make a test using only theme plugins and see if the problem persist.
Let me know the results!

Calin
tagDiv Staff

Hi Rosa Dei Venti, this can be a plugin conflict, please make a test, disable all non theme plugins and try again.
If the problem is still persisting, please provide a link to your website.
Thank you!

Calin
tagDiv Staff

Hi,
I just try to check this on your website, unfortunately, this is not working https://i.imgur.com/S57W2Vb.png but if the problem is related to the images that are coming from Instagram, make sure that you have connected your Instagram account like in this guide https://forum.tagdiv.com/instagram-widget/
If the problem is persisting, please contact us via email at contact@tagdiv.com and provide wp-admin access to check the situation.
Thank you!

Calin
tagDiv Staff

Hi,
If this is what you want -> https://i.imgur.com/OcsyCKb.jpg
Then try this css :
.td-pb-span4 .td_block_template_1 .block-title {
margin: 5px 0 30px;
display: block;
line-height: 1;
text-align: center;
}
.td-pb-span4 .td_block_template_1 .block-title span {
font-family: montserrat,arial,sans-serif;
font-size: 18px;
line-height: 1;
text-transform: uppercase;
font-weight: 500;
color: #222;
background-color: transparent;
padding: 0;
position: relative;
display: block;
top: 0;
}
.td-pb-span4 .td_block_template_1 .block-title span:after {
content: "";
display: block;
width: 40px;
height: 3px;
margin: 10px auto;
background-color: #5380fc;
}

Set the code in theme panel> custom code> custom css and all header from sidebars will have that layout.
Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,
We tested only WP Super cache https://forum.tagdiv.com/cache-plugin-install-and-configure/ also some users are using the WP Rocket cache plugin, unfortunately, this is not tested and we do not know the right settings.
Thank you!

Calin
tagDiv Staff

Hi,
About the tiktok icon, it looks that the code from our theme from icons is deprecated and that it is way is no longer display.
For the moment the only solution is to use an icon and set it with css.
Also I will search for anther methods to provide a fix.
Thank you!

Calin
tagDiv Staff

Hi krekovich, usually, when this is happen in most cases it is from an object cache that can be from a plugin that you have installed or from your host. Please check this and if you can not find it, just make a test using only theme plugins and see if the problem persists.
Let me know the results!

Calin
tagDiv Staff

Hi iamkingsleyf, our developers try their best to improve our themes, therefore if there were some problems after Newspaper update, in Newsmag, those should be prevented.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Unfortunately, yes, but I think that this problem will be fixed in the coming updates from WordPress or iOS.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Unfortunately for the moment the css and JavaScript is loaded all even if you do not use some css or js, our developers have in plan to make a theme optimization and set those css per elements, in this way the css will be load only if the element is use, unfortunately, I do not know if this will be in this update that will come or in the next one.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Please make sure that this is not a cache problem or an object cache, please clear all cache and check to see if the problem persist, if yes, then please disable all non theme plugins make sure that there is no cache left and check again.
Let me know the results!
Thank you!

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