Hi,
This was a problem with the Revolution Slider and it can be resolved using the latest Revolution Slider version. You can get it from here – https://cdn.tagdiv.com/wp-content/uploads/2025/12/revslider.zip
Thank you!

Hi,
Unfortunately, we can’t guarantee compatibility with plugins we haven’t tested, such as the Advanced WordPress Backgrounds plugin. It’s also possible that the issue is related to a WordPress compatibility conflict within the plugin itself rather than the theme.
Thank you for your understanding!

Hi,
This is a common situation when a cache plugin is used with a shop, so you should ask for LiteSpeed support, help they will know what you should exclude:
https://blog.litespeedtech.com/2017/05/31/wpw-fixing-lscachewoocommerce-conflicts/

To exclude cookies from the cache, enter the values of the cookies in the Never Cache Cookies field:
woocommerce_cart_hash
woocommerce_items_in_cart
wp_woocommerce_session
woocommerce_recently_viewed

Thank you!

Hi,
Unfortunately, I do not have access to a real Safari/Mac device. So it is quite difficult for me to identify the problem and resolve it, but it is related to transitions.
Also, what I can recommend is to disable the theme option for lazyload, maybe this is interfering and is causing this situation on Safari – https://forum.tagdiv.com/loading-image-effects/
Thank you!

Hi,
You only need to insert the source in the item you want to use. For example, in your image you’ve set the playlist ID, so normally only those files need to be completed with the playlist ID.
Thank you!

Hi,
I’m not sure that I understand, but please do not add any extra head tags, the website should have only one open/close head tag, having more head tags can create problems.
Thank you!

Hi,
You need to choose the source of the youtube you are using https://i.imgur.com/3FfEAdD.png – https://i.imgur.com/kfGmK4I.png and you also need to have the youtube api key set in the theme panel according to our guide – https://forum.tagdiv.com/youtube-api-key/
Thank you!

Hello,
If I understood correctly you want to show all the articles ordered by the most recent, if so, then you don’t need a category, but just a page where you can use a block, like flex block 1 and which is sorted by latest.
I think it is much more efficient to use a page instead of a category if all the articles will be displayed anyway, but if it was only a part, then it made sense to be a category, because there were only the articles in that category.
Regarding the situation you have with the category cloud template. When a cloud template is set as global, it will apply to all categories (this case), if you want it to be applied only to a specific category, you must have another cloud template (you can duplicate the existing one) and assign it individually to the respective category https://i.imgur.com/fTZlLJK.png
Thank you!

Please try this custom css:

body .td_block_template_9 .td-block-title {
text-align: right;
}
body .td_block_template_9 .td-block-title:after {
right: 0;
left: auto;
}

Hi,
Please provide a link to your website where I can investigate the header style and create a css for you.
Thank you!

Hi,
You can customize the fonts, colors, title, excerpt, author, date, and category – https://i.imgur.com/B8fhoU1.png many elements include their own configuration options. Just open the tgaDiv Composer, select the Loop Post element, and review the settings in both the Layout and Style tabs.

Hi,
If you are using the header style 1, then you can use this custom css:
body .td_block_template_1 .block-title {
text-align: right;
}
Set teh code in the theme panel > custom code> custom css and all block headers that use the header style 1 will be aligned to the right.
Thank you!

Hello,

1. That is only a notice and is not an interference or an effect on the website.

2. For that, replace teh last part of css I provided (this one)
body .tdc-content-wrap .td-module-container {
background: #f9f9f9;
border-radius: 0 0 10px 10px;
padding-bottom: 10px;
}
with this one:
body .tdc-content-wrap .td-module-container {
background: #f9f9f9;
border-radius: 10px;
padding-bottom: 10px;
border: 1px solid gray;
box-shadow: 1px 1px 5px 1px gray;
}
you can adjust the code after your needs.

3. To align the stars and the price on the same line, it is necessary to change somewhere halfway through the css code above.

4. For this you need to use tagDiv Composer on the pages where you have blocks and see if the blocks you have on the website have the option to display the “View/read more” button https://i.imgur.com/eeiflV4.png

Thank you!

Hi,

Yes, using the Flex Loop Builder you can create the module exactly as you want with tagDiv Composer. However, when the Post Loop is used, it has its own settings that can be adjusted though they don’t offer the same possibilities as the Flex Loop Builder. Still, it’s possible to create a similar layout (for most elements, though not all) to the one built with the Flex Loop Builder’s module builder.

Thank you!

The zones refer to the header/content/footer zone.
Most of the time, the problem is from a shortcode that is not compatible with our theme; therefore, after you set it with tagDiv Composer and save the page, the next time you try to edit it, you’ll get that error. The simplest and fastest way to resolve it is to use a page/template revision – https://wordpress.com/support/page-post-revisions/ (in this case will be a post template revision).
I hope this will help you!

Hi,
I understand you are referring to the icons in the menu and where they are located, for this the easiest way is to use a plugin. Please check our documentation for how to do this – https://forum.tagdiv.com/how-to-add-icons-in-menu/
If you want to add icons without using an extra plugin, then you can do it as on News Magazine Pro where the icons are set using HTML and css https://imgur.com/C6U8BQ4 and those classes display the icons. Just make sure that you have in the header any element that is using an icon, because without it, it is possible that the HTML icons set with classes will not render on your website.
Thank you!

Hi Kaz,

This is on our list as a suggested improvement to the current bookmarks system. However, from what I can see, the developers and management haven’t responded to this task yet perhaps they haven’t had a chance to review it.

Thank you!

Hi,
Thank you for bringing this to our attention.
I just searched in the files for that typo, and I can not find it https://i.imgur.com/N77Jkal.png https://i.imgur.com/Ny7ly4Q.png
Now, in case you have the last theme version, Newspaper v12.7.3, what I can recommend is to disable and delete the theme plugin tagDiv Composer, after that go to Newspaper > plugins and reinstall the plugin – https://i.imgur.com/YB56jLu.png
Thank you!

Hi there,

Thank you for the recommendation! 😊
At the moment, the best way to support us is by purchasing the theme or extending the support period on an existing license.

Thank you!

Hi,
Normally, you should use the Theme Builder to edit the block layout. Once you have adjusted one block, you can copy and paste the styles to the other blocks.

If you prefer to proceed using CSS, you can try something like this:
.tdc-content-wrap .td-excerpt{
padding-bottom: 16px;
border-bottom: 2px solid #e7f0f1;
}
html body .tdc-content-wrap div.star-rating {
float: left;
}
.tdc-content-wrap .td-module-meta-info{
border-radius: 0 0 10px 10px;
}
body div.td_woo_products_block .tdc-content-wrap div.td_woo_product_module .price{
margin-bottom: 0;
}
body .tdc-content-wrap div.td_woo_products_block .star-rating {
margin: 6px 0;
}
body .tdc-content-wrap .td-module-container {
background: #f9f9f9;
border-radius: 0 0 10px 10px;
padding-bottom: 10px;
}
The CSS should be added in Theme Panel > Custom Code > Custom CSS. Be sure to check all pages to confirm that it displays correctly and does not break the layout of any blocks.

Thank you!

Hi,

The cloud templates should be excluded from the sitemap, they don’t have any value or reason to be included.

Most SEO plugins have options for excluding types of content from the sitemap. I believe you are using Yoast, so you can exclude the cloud templates like this https://imgur.com/6BRLmIs You can exclude other types of content as needed. Please try it.

Thanks.

Hi,
To have teh standard url pagination you need to replace the flex loop builder element with loop post element https://i.imgur.com/WiAjpQ2.png – https://i.imgur.com/NEX2sv5.png
The pagination behavior of these two blocks is different, which is why the current setup doesn’t support standard URL pagination.
Thank you!

Hi,
For this, please get in touch with us via email at contact@tagdiv.com and provide the license key used on the mentioned domain.
Also, please note that this request can be done only if the domains no longer exist, no longer use the theme, or use the theme but with a different license key.
Thank you!

Hi,
For your site size and traffic, I recommend the following server specs:
– 4 CPU (3+ GHz)
– 8 GB RAM
– fast NVMe SSD storage (critical for DB performance)
– mariaDB/MySQL on the same server
– redis (dedicated) or an in-process object cache
With proper configuration, this setup is more than enough to handle a 40k-post site and 2GB database, and it will run very smoothly.

If you are interested in web hosting plans, you can also check our services – https://tagdivhost.com/. The host can be purchased using this link – https://client.tagdivhost.com/store/web-hosting
Thank you!

Hi,
This is because teh above code was made for a specific block, and that block also used an extra class that has been added on the block using the tagDiv Composer.
Do you want to have this layout https://i.imgur.com/gV60T5S.png on most of the blocks? We discuted about this and how to achive taht layout in this topic – https://forum.tagdiv.com/topic/woo-product-box/
Thank you!