Hi,
To use the responsive version, just make sure that you do not have the tagDiv Mobile theme plugin (or/amp amp plugin). After this is checked and confirmed, this plugin is not used, or in case it is, it is disabled and deleted. Please check if you have made any mobile pages https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ if you have mobile pages make sure those are not assigned on pages and cloud templates (for templates, is simple, you can see it in cloud templates if there are any mobile templates – https://i.imgur.com/mgvfs0y.png )
After that, just learn all the ache, the responsive version will be used.

The newspaper theme has three available solutions for the mobile version:
1. Responsive Desktop Version – The default responsive layout that adjusts to mobile screens using tagDiv Composer – https://i.imgur.com/apZQZ0o.png
2. Mobile Page/Template – A custom mobile layout that can be created using the tagDiv Composer.
3. tagDiv Mobile Theme Plugin – A separate mobile theme that provides a dedicated mobile experience but is limited in edits and changes.

Hi,
I’m glad you managed to resolve it.
If you want to adjust the fonts, you can use the theme panel settings > theme fonts > mobile menu – https://i.imgur.com/q5KDEjO.png for colors, check the theme panel section Theme Colors > Mobile menu – https://i.imgur.com/00wevS7.png if you want, you can also set a background image – https://i.imgur.com/0wq8IBd.png
I hope this will help you!

Hi,
This can be done using the filter tab and selecting the sort order on “Random Posts” – https://i.imgur.com/DN1z0n7.png – https://forum.tagdiv.com/big-grid-flex-settings/
Thank you!

Hi,
Please contact us via email at contact@tagdiv.com and provide some more details related to the problem you are facing, also include the license key you are using to check it.
Thank you!

Hello,

This issue can occur for different reasons. One possible cause could be a plugin conflict, so please run a test using only the tagDiv plugins and check if the verification process works.
Another possible reason could be the permalinks. Please perform a test by setting the permalinks to ‘Plain’ and then check if the verification process works.
If it does work, it’s likely that you’re using an NGINX server, and you’ll need to configure pretty links accordingly -> https://cloudarcade.net/tutorial/pretty-url-on-nginx-server/ -> https://www.cyberciti.biz/faq/how-to-configure-nginx-for-wordpress-permalinks/
If none of these solutions work, it’s possible that a hosting option is interfering.
Please check these two solutions, and if the issue still persists, kindly contact us via email and provide us with WP-Admin and cPanel access.
Thank you!

Hi bounama17,
If you want to add icons without using an extra plugin, then you can do it as on News Magazine Pro where the icons are set using HTML and css https://imgur.com/C6U8BQ4 and those classes display the icons. Just make sure that you have in the header any element that is using an icon, because without it, it is possible that the HTML icons set with classes will not render on your website.
Thank you!

Hi Chris,
I apologize, it seems there was a confusion, you turned to custom work services, I thought you needed support related to the theme. Unfortunately, custom work services are very limited lately, the staff is already engaged in long-term projects (until mid-2026) and unfortunately in the last month and in the following months we may not be able to take on other projects.
Thank you for your understanding!

Hi,
If the template is editable with tagDiv Composer, edit it and set the class from the image on the block (cls-wpb), then make sure that the css is also loading on that template if not, then set it in a css element from tagDiv Composer.
Thank you!

Hi,
Can you please provide some more details and some screenshots? I’m not sure if you are referring to an image inside an article or the top a block (more exactly, an excerpt from a block).
Thank you!

HI,
I checkeed the mobiule version and it appers to be a mobile menu on the webiste https://i.imgur.com/5fWTtLI.png
If you still have the mobile menu not saving issue, please test by using only the tagDiv plugins, make the edits, and see if they save. Sometimes, an extra plugin can interfere.
Thank you!

Hi,
Please provide some more details and screenshots. We can not access the link, that is only for logged-in users.
Thank you!

Hi,
You need to do the same, but on the view count icon, after that save the changes and see when you are loged in, after that clear the cache.
Thank you!

Hi,
I just made some tests on my install and for me everything seems to be working correctly – https://i.imgur.com/qSYxWsZ.png – https://i.imgur.com/MTzklrH.png https://forum.tagdiv.com/primary-category/ – https://i.imgur.com/9h2TE0n.png
In case you are using an SEO plugin, make sure that you are using the theme option for the primary category.
Thank you!

Hi,
We have done our best to reply to every email. However, during this period, our response times have been longer than usual. If you did not receive any email from us (from contact@tagdiv.com), please let us know which email address you used to contact us so we can check and make sure your message didn’t end up in our spam folder.
We will do our best to assist you with everything we can.
Thank you for your understanding!

Hi,
This situation appears when the plugin tagDiv Mobile theme is installed, which will overwrite the responsive version of the website. My recommendation is to disable and delete the tagDiv Mobile theme plugin, clear the cache and check the results, the website will display the responsive version.
Thank you!

Hi,

I think that I understand how you’d like to be, you’d like to be as an extra sidebar, right? If so, then you need to try some custom ads plugins, I beleive something like thi https://wordpress.org/plugins/devvn-float-left-right-ads/

Thank you!

Hi,
We are glad that you managed to resolve the problems you were facing!

Hi,
This can be done if you are using the tagDiv Composer, select or add a new block and set on that block the post ID you want to https://forum.tagdiv.com/flex-block-settings-guide/ https://i.imgur.com/oguqWd6.png https://i.imgur.com/2jePtiQ.png
Thank you!

Hi,
The layout from your second image usually appears when the tagDiv Mobile theme plugin is used. I recommend disabling the plugin and using the responsive version.
Thank you!

Hi,
If you want to uninstall a demo (prebuilt website) and then install a new one, the best way to avoid this problem is to directly install the new demo you want on your website. By doing this, you no longer need to manually go through the uninstall process, and the error should no longer appear.
Thank you!

Hi,
For this, please contact us via email at contact@tagdiv.com and provide us with the full license key. We make a request for the provided key.
Thank you!

Hi,

You need to use TagDiv Composer to edit the single post template. Then, select the elements you want to remove and press the Delete key on your keyboard (or right-click the element and choose the Delete option).

Thank you!

Hi,

Unfortunately, our theme does not have an option for this, and we also haven’t tested any plugins that provide this functionality. Therefore, we cannot recommend a specific plugin or guide you on how to set it up. We can only offer general suggestions, as I mentioned in my previous message.

Thank you for your understanding!

Hi,

That is the mobile menu element from tagDiv Composer. Unfortunately, that element cannot be edited to change the way it works.

What you can do is create your own mobile menu using the elements you prefer. To do this, you can create a page and then use the Popup element for that page, so when the popup menu is triggered, it opens that page as a mobile menu.
Additionally, you can use elements such as “Menu Login”.

Hi,
Please contact us via email at contact@tagdiv.com and provide wp-admin access. We’ll check it as soon as possible.
Thank you!