Hi,

Please make sure that you make the update according to our documentation -> https://tagdiv.com/update-newspaper-theme/ make sure that after you update the theme, you do the same for the theme plugins.
If there is still a problem, please provide some more details, some screenshots an a Link where i can inspect these problems.

Thank you!

Hi,

In Newspaper 10.3.1 our developers inserted an option of theme update, in this way we want to prevent these problems.
https://tagdiv.com/update-newspaper-theme/ -> https://tagdiv.com/update-newspaper-theme/

In order to make the them more flexible and to use less resource, our developers split the theme in standard pack, that contain the classic blocks and templates and tagDiv Cloud library, that is more flexible, load only necessary fonts and is faster then standard pack, also using cloud templates you no longer need a child theme for editing the website layout, you can use tagDiv Composer to adjust the layout, add/remove elements.

Thank you!

Hi,

I just checked your website and some posts with featured video, not all seems to work normal.
When this error appear? please provide as many details you can to try to recreate the issue.

Thank you for your understanding!

Hi,

Did you make the update according to our documentation from here -> https://tagdiv.com/update-newspaper-theme/
Please provide some more details about the problems you are facing.
If you want you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

In order to remove only the shadow box you can try this custom css
.td-post-template-10 .td-post-featured-image img {
max-height: 600px;
width: 960px!import;
object-fit: scale-down;
object-position: center;
}
.single .td-post-template-10 .td-post-featured-video img {
box-shadow: none;
padding: 0px;
margin-bottom: 0px;
padding-bottom: 0px;
}
If you want to reduce the background color you can use this css -> https://i.imgur.com/q9fpMv1.png
.single .td-post-template-10.td-video-template-bg {
width: 1116px;
margin: 0 auto;
}

Hope this will help you!
Thank you!

Hi,

Thank you for your kind words. We are glad that we could solve the problem.

Have a nice day!

Hi,

Yes, this is possible, from homepage you can use this general option -> https://i.imgur.com/7NDeqSF.png for posts depends if you are using a single post template from tagDiv Cloud Library (usually PRO demos) or standard post style.
For standard post style you can use this options -> https://i.imgur.com/JfwdXD0.png
If you are using single post template you need to edit it with tagDiv Composer like this -> https://i.imgur.com/6BRfOox.png and use the right click to remove the elements you do not want -> https://i.imgur.com/sKWxCCb.png

Hope this will help you!
Thank you!

Hi,

Form what I can see you your screenshots look that home2 is empty.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please reinstall the demos again using the static page, and this should be fix.

Let me know the results!
Thank you!

Hi,

If this text is not required, you can use a css like this one -> https://i.imgur.com/aODzsZX.png
.single .comment-form-cookies-consent{
display: none;
}
The code need to be set in theme panel> Custom code> Custom css.

Hope this will help you!
Thank you!

Hi,

Please notice that we do not recommend the changes in theme files, these can damage and will be lost when you’ll make a theme update, if you need to use some code inside the them files you can use a child theme.

Also please note that there is no need to make changes in them files for this option, now our theme now has a last modified date for posts, if you use single post templates from tagDiv Cloud Library and edit it with tagDiv Composer – http://prntscr.com/nqygjo
The default publish date element should be removed, and the modified date entered in the post template. Google should pick this up eventually.
Also this option is available on blocks and modules too -> https://i.imgur.com/BE71ldj.png

Thank you for your understanding!

Hi,

The bottom spacing and be remove as in above example, but you need to set a the margin bottom and top on elements -> https://i.imgur.com/nI07986.png

Thank you!

Hi,

Please note that our theme is using a schema also if you want you can use Yoast SEO for a more complex schema schema -> https://yoast.com/schema-org-is-hard-were-making-it-easy/
You could try other plugins for the recipe data
– https://schema.org/Recipe
Surely one of the existing plugins will work as needed
– https://colorlib.com/wp/wordpress-recipe-plugins/

Also if the code need to be set in the header, then there is only two places, on if you are using the tagDiv Standard Pack (https://i.imgur.com/M9lZvAq.png) in -> wp-content/plugins/td-standard-pack/Newspaper/header.php and the second one if the tagDiv Standard Pack is deactivate this is in -> wp-content/plugins/td-composer/legacy/Newspaper/header.php

Thank you!

Hi,

If all the settings for WP Super Cache are set as in our guide, then there should be no problem, please check if you are not using other cache plugins on your website or host.

Let me know the results!
Thank you!

Hi,

For this you need to edit the single post template with tagDiv Composer like this -> https://i.imgur.com/5PWSZQr.png click on the view element and set the mobile viewport, after that from css tab set the display on view -> https://i.imgur.com/dSMUVXO.png do the same for the commend element -> https://i.imgur.com/GvzNSBp.png select it like this.

Hope this will help you!
Thank you!

Hi,

Yes, the footer page will be edited with tagDiv Composer, but in order to edit it, you need to do using the above steps. Please try may suggestion and let me know the results.

Thank you for your understanding!

Hi,

If you are using the Gutenberg editor this is the highlighter color-> https://www.screencast.com/t/cA8GOJHa or using the classic element like this -> https://i.imgur.com/LuIe1mf.png

Hope this will help you!
Thank you!

Hi,

If you are referring to this button -. https://i.imgur.com/30utgTt.png and if you want to add it in the above box, you can do it using the css tab, on that table you need to set a padding bottom, for example 70, on button you need to set a “-120” and 48 margin top and bottom https://i.imgur.com/MWsJRc8.png -> https://i.imgur.com/kyHzIe4.png

Hope this will help you!
Thank you!

Hi,

Unfortunately the only alignment is this -> https://www.screencast.com/t/OIEmF4jZ top-bottom for left-right is no option.

Thank you!

Hi,

If you are using a PRO Demo these will not longer use the settings from theme panel, these are using cloud templates from tagDiv Cloud Library and can be edited using tagDiv Composer .
-> https://i.imgur.com/qtsersf.png -> https://i.imgur.com/2VldHz5.png

For standard demos you can use tagDiv Standard Pack -> https://i.imgur.com/ZumSkkC.png , standard demos will use the theme panel options.

Hope this will help you!
Thank you!

Hi,

For this you need to use on desktop a row set in 2 not in 4 and add two buttons in the same empty column -> https://i.imgur.com/HPgjl5U.jpg -> https://i.imgur.com/cKH9aVM.png -> the results -> https://i.imgur.com/NxSAVbU.png
If you cant you can style first an button then use copy paste from keyboard or right click.

Thank you!

Hi,

1. As I can see the ads are appearing on mobile -> https://i.imgur.com/U8jTKVx.png -> https://i.imgur.com/PmAv385.png and in iPad too -> https://i.imgur.com/cwljOTw.png -> https://i.imgur.com/DqQFrhU.png indeed on iPad are not fit so well.

2. Is look that the smallest ad that amazon provide is 300×150 -> https://i.imgur.com/nPsX6tr.png You can set a 200×200 on iframe but them it will not be display the full ad -> https://i.imgur.com/NX6PbAJ.png

<iframe src="https://rcm-eu.amazon-adsystem.com/e/cm?o=30&p=12&l=ur1&category=kindle_unlimited&banner=0A8ZM7ZCCKPJH18EHF02&f=ifr&linkID=f379c05d852509950141c0e0b7620ebb&t=tendenciaempr-21&tracking_id=tendenciaempr-21" width="200px" height="200px" scrolling="no" border="0" marginwidth="0" style="border:none;" frameborder="0"></iframe>

Hope this will help you!
Thank you!

Hi,

Please note that this is not Big Grid 1 -> https://prnt.sc/rqqc5z -> https://i.imgur.com/990qRIx.png I think that is big grid 3, this is big grid 1 -> https://i.imgur.com/EgNy295.jpg

Thank you!

Hi,

Unfortunately, the Nginx Fast CGI plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins. We do not say that it can not work with our theme, but we do not know the right settings to make it work properly with our theme.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
Support Policy -> https://forum.tagdiv.com/support-policy-2/

Thank you for your understanding!

Hi,

Is look that thus background color from header is set under the menu, to have accesses to it, we’ll need to move the menu from there -> https://i.imgur.com/kOz3IPF.png -> https://i.imgur.com/Dy667Pb.png -> https://i.imgur.com/0IRivQd.png after that revert back the menu -> https://i.imgur.com/AmuyZ7T.png -> https://i.imgur.com/l6k0bWg.png do not worry that empty inner row will no be display on front page of your website.

Hope this will help you!
Thank you!

Hi,

1. I just checked your website with my mobile and everything seems to be working normal -> https://i.imgur.com/MIkWGjX.png -> https://i.imgur.com/ZsBycYZ.png if the problem persist, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and check again.

2. I think that you are referring to these -> https://i.imgur.com/oAhhOdT.png you need to edit theme using tagDiv Composer, click to edit the page like this -> https://i.imgur.com/VeqNcSP.jpg click on them and make the adjustment -> https://i.imgur.com/fs8nssQ.jpg

3. The background image from your homepage is set only for the first row -> https://i.imgur.com/g0Rms0p.png this background image is set on row like this -> https://i.imgur.com/swcgxja.jpg

4. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

5. These can be change from Theme Panel > Footer, in order to access theme, if you are using a cloud footer like this -> https://i.imgur.com/uwZsNL8.png you need to remove it until you make these settings -> https://i.imgur.com/V41sqds.png save the settings -> https://i.imgur.com/V41sqds.png after that set back the cloud footer and save again.
If you are using the last version of Newspaper, v10.3.2 you can make all these directly from mobile theme plugin -> https://i.imgur.com/CTfAVTB.png
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Let me know the results!
Thank you!