Hi,

Please make sure that you are using the latest version, Newspaper 10.3 also please check the theme requirements to be st as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tag Div plugins, also if you are using child theme or cache plugin, deactivate them,
clear all cache and try again.
If the problem persists, deactivate and delete tag Div Composer, tag Div Cloud Library and tag Div Social Counter and install them again from Newspaper> Plugins -> https://i.imgur.com/3yuTFLz.png .

Let me know the results!
Thank you!

Hi,

There are still no amp posts.
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/ -> https://i.imgur.com/ne2eSgs.png
and please increase all requirements that are lower, and follow all steps.

Installing and Uninstalling WooCommerce -> https://docs.woocommerce.com/document/installing-uninstalling-woocommerce/

Let me know the results!
Thank you!

Hi,

Please make sure that you are using the latest version of Newspaper, v10.3.2 and WordPress v5.4 also make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Let me know if there are still problems.
Thank you!

Hi,

There are two thinks that you can do:
1. You can display the responsive version on that page using this option for mobile theme -> https://i.imgur.com/s8gN2hd.png
2. You can set the contact shortcode in mobile editor -> https://i.imgur.com/xq0zATU.png

Hope this will help you!
Thank you!

Hi,

Please try this custom css to reduce the bottom space -> https://i.imgur.com/Nu65Lxz.png
.single .td_block_related_posts{
margin-bottom: 0;
}
The code need to be set in Theme panel> Custom code> Custom css.

Hope this will help you!
Thank you!

Hi,

If you want to remove that “latest” button from all categories you can do it from theme panel -> https://i.imgur.com/Xzcy8L1.png if you want to remove it only on this category you can use this custom css https://i.imgur.com/PSofWvh.png
.category-articles .td-category-pulldown-filter{
display: none;
}
For hover color you can use this custom css ->

View post on imgur.com

.td-category-header .td-pulldown-category-filter-link:hover{
color: #fff;
background-color: #888!important;
}
The code need to be set in Theme panel> Custom code> Custom css.

Hope this will help you!
Thank you!

Hi,

If you want to reduce the space between posts you can use this code -> https://i.imgur.com/lZIpFQQ.png
.category .td_module_10 {
padding-bottom: 16px;
}
To reduce only this space -> https://i.imgur.com/NymVDsX.png
.category .page-nav {
margin: 0px 0 30px 0;
}
If you want to reduce the space above and bellow the pagination use this code -> https://i.imgur.com/2SpAM0D.png;
.category .page-nav {
margin: 0px ;
}
The code need to be set in theme panel> custom code> custom css.

Hope this will help you!
Thank you!

Hi,

If you are not using the mobile theme plugin, and you are not using a cloud header like this -> https://i.imgur.com/s4ufjLa.png then you should have on mobile in hamburger menu the same menu as on desktop. If you have a cloud header like this -> https://i.imgur.com/s4ufjLa.png you can edit it with tagDiv Composer -> https://i.imgur.com/hs7gaPD.jpg check the phone view port -> https://i.imgur.com/UCa56Mj.png click on menu and select the menu you want to display.

You have a bigger logo or in your case 3 logo you need to use a cloud header from tagDiv Cloud Library, edit it with tagDiv Composer and set the 3 logos and make these settings -> https://i.imgur.com/RJbJ1A1.png

Please check this article about: What to Do When Contact Form 7 Isn’t Sending Emails -> https://kaliforms.com/blog/contact-form-7-not-sending-emails/

This can be done only if you are using a flex block, these can be adjusted per deice -> https://i.imgur.com/GOi8Mve.png -> https://i.imgur.com/dMb0v83.png

There is no option to do that on block 4 but you can achieve this with flex block 1.

Hope this will help you!
Thank you!

Hi,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, I’ve set it to 256M, now it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi,

This is only a note -> https://i.imgur.com/Ogcaueh.png if you have Newspaper 10.3.1 install this should not longer appear, but this will not affect the theme, is just a message.
In the last version this problem is fixed -> https://i.imgur.com/hp7B3MV.png
Please try to set a YouTube video in video playlist as in our documentation from here -> https://forum.tagdiv.com/video-playlist-2/

Let me know the results!
Thank you!

Hi,

You have now set 480px padding bottom on one element , if this is removed then everything is look normal -> https://i.imgur.com/IxXRxgM.png
If I’m right you want to use an image with text over, for this you can use the hero element -> https://i.imgur.com/Cn1n3qN.png remove the description and the text from buttons -> https://i.imgur.com/2N9Rdgf.png also you can remove the color to -> https://i.imgur.com/TfxkQYv.png -> https://i.imgur.com/JYBuwOK.png and this will look good on mobile too -> https://i.imgur.com/tzZ3MKa.png

hope this will help you!
Thank you!

Hi,

Please update the theme to last version 10.3.2 and check to see if the problem persist
How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know the results!
Thank you!

Hi,

Lets try one more time together, make sure that you set your one YouTube api Key -> https://i.imgur.com/jOYg5hp.png after that when you’ll add a video playlist you’ll be like this -> https://i.imgur.com/BWzseHR.png set the video ids -> https://i.imgur.com/QBKPaPY.png

Let me know the results!
Thank you!

Hi,

All the elements from tagDiv Composer are responsive if you do not make any customization (font size, font height …), these are set by default on some individual settings per devices, if you make a change in one device, this will be set for all devices and you need to check the view port for each one and adjust the settings.
Please use the view port for each device -> https://i.imgur.com/t0FyJNn.png and the elements that are to large you can adjust from style tab by setting on individual view port a different font size, for example -> https://i.imgur.com/ALluoiv.png -> https://i.imgur.com/P6E2Iym.png -> https://i.imgur.com/aE3PHeX.png

Hope this will help you better.
Thank you!

Hi,

Sorry, was may mistake, you were not referring to the header, you was referring to this text-> https://i.imgur.com/y4L7jGJ.jpg most of elements have individual option, but since I do not know what element you are using, I can recommend a general option that have all elements, the css tab, you can set a margin or padding on the text for each device in part like this -> https://i.imgur.com/tgd2pTo.png -> https://i.imgur.com/JYEAVFw.png -> https://i.imgur.com/S1TTaq9.png -> https://i.imgur.com/ilKDUpY.png you can try both of them to see which one is better for you.

Hope this will help you!
Thank you!

Hi,

That problem was if you are using the WP Super Cache plugin, using this option https://imgur.com/RiGInyb the problem will be gone. Maybe you still have some cache on your browser or website, because without any cache plugin for me is working good.
Please provide me a link to your website to can check this problem.

Thank you for your understanding!

Hi,

Please note that we try to answer to as meany topics we can, we start from the oldest to newest, once that is set a set a reply in a topic this will be move the new topics, therefore it can take some time until we get back to your topic.
Also now was released an update and the amount worker was increased.

I was thinking that my images are clear, but I will try to explain better.
The text will adjust for mobile device, if you cant you can check for this the view port like this -> https://imgur.com/A5ChoiU
Also You can set all these in a row, first set the title -> https://i.imgur.com/moff9r7.png, after that set an inner row and split it in two like this -> https://i.imgur.com/ifbllps.png after you do that you can ad the image box element and set this style on them -> https://i.imgur.com/oE11usq.png -> https://i.imgur.com/j5UDjyE.png -> https://i.imgur.com/9FOAitB.png

Thank you for your understanding!

Hi,

Please make a test and ask google to reindex one of your links (from Google Search Console) that display the date and check the results. Also will be better if you can make this test only with tested plugins.

Let me know the results!
Thank you!

Hi,

Did you set the theme requirements as in our guide from here ?
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel also please provide on email the licence key. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

If the mobile theme plugin is enable and you are using the mobile +amp option, that means that you are using the responsive option on posts and pages, please check and enable the mobile theme like this -> https://i.imgur.com/MnirXtI.png

Let me know the results!
Thank you!

Hi,

Did you checked the zone to be in main menu zone and not in the content zone set the menu?
If yes, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

For this you can use the Unique articles option , this can be enable on each page -> https://i.imgur.com/sxppjjo.png -> https://forum.tagdiv.com/unique-articles/

Hope this will help you!
Thank you!

Hi tjaplink,

I just checked your website and all the menus, from desktop, mobile and amp are working, what is the problem? maybe I do not understand what you mean, please provide some more details and some screenshots.
-> https://i.imgur.com/y3CdbSR.png -> https://i.imgur.com/LaOPPFz.png

This is only a design issue, actually the plugin will be activate but the status in not change in Newspaper plugins, this will be fix soon.
-> https://i.imgur.com/0VPlMh9.png -> https://i.imgur.com/Ui8GW9Z.png

Thank you!

Hi,

This is only a design issue, actually the plugin will be activate but the status in not change in Newspaper plugins, this will be fix soon.
-> https://i.imgur.com/0VPlMh9.png -> https://i.imgur.com/Ui8GW9Z.png

Thank you!