Hi,

Please provide me a link to these videos that are not displaying, in this way we can make some investigation to find the problem.

Thank you for your understanding!

Hi,

Usually the h1 is set on logo, if you are using a cloud header from tagDiv Cloud Library, you can have a different H1 per page/posts, another way is to using the Page Builder + Page Title on page template, this should set your page title as h1 and remove the h1 from logo.
If you want that your title to have the h1 set instead of logo, then please check if you are using a cloud header, if yes, then you can edit it with tagDiv Composer and disable the h1 -> http://prntscr.com/q1ohji from desktop and make sure that you do the same for mobile logo -> https://www.screencast.com/t/xVUjIMUelXA2 -> https://www.screencast.com/t/ABTw6DUnbMjH and the problem will be solved!.

Hope this will help you!
Thank you!

Hi,

I think that most of plugins are interpreted only the standard post templates that are in tagDiv Standard Pack, using cloud templates, you practicality use custom post types, maybe the plugins can not identify these cloud templates.
So the code is not working if you set in files of tagDiv Composer plugin when tagDiv Standard Pack is disable?

Thank you!

Hi,

You can use the option B fro update, this was the most recommend in the past -> https://i.imgur.com/qJJmW5d.png -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

Please check to have the last version of Yoast SEO, and please publish a new post and check to see if on this is still displaying the date.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi tjaplink, do not worry, this -> https://drive.google.com/file/d/1nilFeP6Un85BgH5tYJupnCaoorVkQReb/view will not affect the website.

Hi russl, the mobile theme plugin will be activate you can check this is plugins -> there is only a graphic problem that is not affecting the website.
Also the <ahref=”https://forum.tagdiv.com/mega-menu/”&gt; mega menu from your website is not loading until the website will be full load and as I can see is take a long time for an image that I think you delete it -> https://i.imgur.com/oDnIerz.png that image was set on this element -> https://i.imgur.com/Sy43wjY.png

Let me know the results!

Hi,

The problem is that you need to use fas not far icons -> https://i.imgur.com/69HOaGe.png -> https://i.imgur.com/f8slKI1.png the Font Awesome do not recognize the far icons.

Thank you!

Hi,

The mobile will display the content in full width -> https://i.imgur.com/y3jibYb.png you can check it using the view port option from tagDiv Composer -> https://i.imgur.com/cHulder.png

The css that you add on desktop can be set for mobile too, just check the mobile version like this and change the css -> https://i.imgur.com/wo4hu7s.png ( the css tab will apply on each view port).

Let me know the results!
Thank you!

Hi,

Ok, now I understand, for this you need to select the word -> https://i.imgur.com/C3zL3tG.png after that set the text color like this -> https://i.imgur.com/AqS15xV.png -> https://i.imgur.com/mTCR5KK.png

Hope this will help you!
Thank you!

Hi,

Please note that the changes that will apply on that shortcode are the settings add on the element when you save it as a shortcode, the settings that you’ll make after that will no longer apply.
Unfortunately the shortcodes saved are not working as the sidebars set with widgets.

Yes, the font widgets can be change from theme panel> fonts.

Thank you!

Hi,

I think that you do not split/set the row in two and set two buttons in on empty column -> https://i.imgur.com/BcDaVqF.png

Hope this will help you!
Thank you!

Hi,

I think that you are using a PRO demo or cloud templates, that is why the theme panel settings are not apply. Using cloud template from tagDiv Cloud Library, you’ll need to edit the cloud template using tagDiv Composer and set on the elements the color and style you want
For example in order to change the share style, please edit the single post template wit tagDiv Composer, like this -> https://i.imgur.com/ZpxtjbP.jpg click on the share buttons and choose a style https://i.imgur.com/jyYrNlL.png after that do not forget to save the changes.
If you are using single post template you need to edit it with tagDiv Composer like this -> https://i.imgur.com/6BRfOox.png and use the right click to remove the elements you do not want -> https://i.imgur.com/sKWxCCb.png

Let me know the results!
Thank you!

Hi gilean,

I just take a look and the video is not loading because you have set as featured image a single featured background image you need to replaces it with -> https://i.imgur.com/rEr1Nyi.png -> https://i.imgur.com/i5ZPPpN.png on single post bg featured image the video can not run.

Hope this will help you!
Thank you!

Hi,

1. Please make sure that you have enable in theme panel these thumbs -> https://i.imgur.com/XOWRGGj.png ->https://forum.tagdiv.com/the-mobile-theme/ -> https://i.imgur.com/kl8ojZx.png

4. Check on subscription config to be correctly set for newsletter and mail chimp as in our documentation .
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

All the settings made in our theme are saved in database, the only settings that will not be save are these made in theme files.
Please check our documentation for How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Hope this will help you!
Thank you!

Hi,

Unfortunately the newsletter plugin can not be use in widgets, but you can set the mail chimp code in a text widget in footer 1 -> https://i.imgur.com/fnZc5fQ.png
Here is a similar topic -> https://forum.tagdiv.com/topic/change-contact-us-text-in-footer/

Thank you!

Hi,

Please note that when you make a theme update, you’ll need to update the theme plugin and activate theme manually, this is an envato requirement (Updating the Core of the tagDiv Themes for Envato WordPress Requirements).
Also before updating make sure that you check our guide for: How to Update the Newspaper Theme for WordPress

Hope this will help you!
Thank you!

Hi,

The logo from mobile theme plugin can be change from theme panel > mobile theme> header -> https://i.imgur.com/DUCCozX.png

The background from mobile main header and the color for icons can be change from here -> https://i.imgur.com/hEpyBTx.png

Please update the theme to the last version, Newspaper v10.3.2 then you’ll be able to change the footer content from here -> https://i.imgur.com/i2xKuoh.png

Hope this will help you!
Thank you!

Hi,

1. Unfortunately the newsletter will provide only the email field and subscribe button, if you want to have more fields, then you can set the code for mailchimp in appearance> widgets> in a text element -> https://i.imgur.com/SCYJLz0.png or using tagDiv Composer in a column text in text area -> https://i.imgur.com/nzkfTu6.jpg -> https://i.imgur.com/mdPpuaM.png

2. There are two options to display the mail chimp on mobile or amp, you can use the responsive option like this -> https://i.imgur.com/VGQf7aU.png or you set the code for mailchimb in mobile editor -> https://i.imgur.com/C7wpnvC.png

Hope this will help you!
Thank you!

Hi giovax,

The YouTube api key was added only in Newsmag v4.9.3, you’ll need to update the theme in order to use youtube videos.
How to update the theme -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Updating the Core of the tagDiv Themes for Envato WordPress Requirements

Let me know the results!
Thanks.

Hi,

Yes, that right, deleting this should -> https://clip2net.com/s/46IMOOs remove all the historic for the post with id 9286.
Unfortunately for the moment if you’ll replace all the rows rows database that have an tdc_history with meta_value to “0” will appear some problems, the developers said that the data from meta_value filed need to be analyzed and removed only the part that belongs to the historic in this way we website will not be damage, unfortunately for this they need some time to investigate the code.
The provide me a code that should remove all the content from meta_value field, but before you try it. please make a full backup to your website and database because the code is texted only localhost and for new installed demos, also we do not recommend this.
The code is -> https://i.imgur.com/z77JeBP.png you can get it from here https://pastebin.com/FMNxdEDD

Thank you for your understanding!

Hi,

Yes, you need to translate it from here -> https://prnt.sc/rrljad also if this is appear in the stings you need to translate it from there too -> https://prnt.sc/rrlk9t the print screens are from Newspaper theme, but the settings are the same for both themes.

Let me know the results!
Thank you!

Hi,

I just take a look to this “problem”, there are set to be display 10 post at once, as on row can be display only 3 posts you’ll have 4 rows but the last one will have only a post -> https://i.imgur.com/3ZECrjW.png the number or these posts can be set from here -> https://i.imgur.com/AcDaGY5.png also the infinite loading can be change from here -> https://i.imgur.com/E7IbU3I.png

hope this will help you!
Thank you!

Hi,

Please make a theme update the Newspaper v10.3.2 and check to see if the problem still persist.
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Unfortunately for the moment there is no option for this, is possible if you are not using a Pro demo and you have only standard blocks not flex to use the settings from theme, panel, but these will not apply on all elements, only on few -> https://i.imgur.com/JpETfzi.png but on flex and cloud templates will not apply, sorry fore the inconvenience!
From what I know there will be add in our this kind of option in coming updates.

Thank you for your understanding!