Thanks Catalin, much appreciated, that worked a treat 🙂

Hey I tried and it did not work.

It seems that when I remove the background image click ad URL the page loads but if I add the URL same issue.

Hey Catalin thanks for the quick reply and solution.

I’ll give it a go.

• This reply was modified 7 years by PAPPACLART.

Hey Catalin many thanks for your reply, it’s much appreciated.

I understand that there is a process to weigh up the importance bug fixes then you implement etc.

Through Analytics I have been tracking how many of our users can’t view the site and it is in the region of 400-600 users a day from our daily average of 10,000. We also get many messages advising that people can’t view the site and just get a blank screen.

If you could flag this as matter of urgency it would be greatly appreciated.

Many Thanks

Ryan

• This reply was modified 7 years by PAPPACLART.

Hey, you say the container is 1068px but with a background is 1164px. When sending specs for a background image ad to my advertiser, do I tell them 1068x or 1164px content width?

Hey Catalan thanks for the reply.

The install was only the latest WordPress (4.9.2) and Newsmag theme with zero plugins installed or activated. The installation is on a dedicated server, system parrameters are all set much higher than what is required by the theme and wordpress. I tried multiple installations on WP 4.9.2 and all exibited the same login issue. The moment I changed the theme to a default WP theme, or when I downgraded to WP 4.9.1 the problem was resolved. Of course this does not ultimately suggest that Newsmag has a bug but just sharing my experience nonetheless should there be some validity. As I am sure your developers would like to know if there was some truth. If you can’t repeat the issue than I guess there is no bug and it must be something on my end I am unaware of.

• This reply was modified 8 years by PAPPACLART.
• This reply was modified 8 years by PAPPACLART. Reason: Spelling

Hello Catalin.

Thanks again for your reply and efforts.

I have reinstalled the theme with no luck. I do not use a CDN. I also have a licence for Newspaer theme which does not have the problem after I installed it and tested.

I will e-mail over the login details for the test site.

Thanks

Hey Catalin Thanks for the reply.

Tagdiv composer is not active on the main site. It is active on the development site but have already unactivated it and tested before and it makes no difference to the issue.

On the development site, with only VC activated the problem still persists – http://www.mcnews.com.au/newsite/rossi-is-the-greatest-of-all-time/

Regards

Ryan

Hello Catalin Thanks for the reply.

Very few of my articles have no sidebar. I noticed the problem when I decided to make an article without a sidebar. The articles with a sidebar are fine.

http://www.mcnews.com.au/2018-honda-gold-wing/6/ Just to show you, at the bottom of the page I added a slider block and as you can see it aligns to the left. Any Newsmag specific block/grids I add to a post page (with no side var) will always align left. Normal VC elements will align correctly.

The above example is on the live website. Like I mentioned I updated my development site to the latest version of the theme and VC and still have the same problem.

Also, and additional issue, sometimes as you will see in the link that some visual composer code shows.

Thanks

Regards

Ryan

• This reply was modified 8 years by PAPPACLART.
• This reply was modified 8 years by PAPPACLART.

E-mail sent 🙂

I still can’t resolve this. Is there a way to implement the above edits I made without destroying the responsive view on Ihpone?

Also happy to provide login details to the site. We have paying sponsors and the background ad needs to be clickable.

Thanks

Thanks, looks like I missed that 🙂

Hello.

Thanks for the reply. It does seem that the edits that I made destroyed the responsive view on apple devices only, so I had to scrap it. I reinstated the original style.css and now the click seems to work? lol. Very strange….I Will hold my breadth and hope it continues to work.

Thanks Again.

Hello thanks for the reply.

I managed to fix the issue but I had to add a little code to style.css The clean install etc did not work, and I also have the latest version of the theme. The code I added is in bold. I would be interested to know the exact cause of the issue.

Line: 8448
.post {
font-family: Verdana, Geneva, sans-serif;
font-size: 12px;
line-height: 21px;
color: #444444;
width: 1021px;
margin: auto;

At bottom of Style.css
/** Homepage content width **/
.td-main-content-wrap{
width: 1021px;
margin: auto;
}

• This reply was modified 8 years by PAPPACLART.

I have followed all of the instructions to add a clickable background image according to your documentation…. Shall I do a a clean install of the the theme?

Also, what size background image is recommended for the theme?

Thanks for your assistance.

• This reply was modified 8 years by PAPPACLART.
• This reply was modified 8 years by PAPPACLART.

Thanks very much 🙂