I know they are not identical. So you tell me, what’s the point to mention the similarity in a special notice? To tell users that you can create a template of similar nature. Right?

You’re telling me that it’s currently not possible to create an archive template for custom taxonomy with the help of tagDiv composer and cloud library?

So what is the purpose of giving users the option to create a template for custom taxonomy?

I am afraid that you don’t know what you’re talking about. Can I get Calin?

I think you are mistaken. This seems to be not true. You CAN, indeed, add archive template for custom taxonomy. What you’re talking about is custom post type archive template.

So if I made a custom post type called movie, I can decide how my single movie post looks like with the help of template but I cannot use the template to display all posts inside movie post type archive because archive template is not available for CPT.

On the other hand, if I add custom taxonomy called actors for my CPT movie, I have the option to decide how all the articles or posts look like inside a single actor taxonomy, say, Leonardo Dicaprio, by using an archive template from cloud library. It’s available in the theme.

So, to summarize, you can only add single post template for CPT and not archive template. For custom taxonomy, you can only add archive template not single post template.

See the image below: (Grabbed from tagDiv documentation)

It clearly says “the custom taxonomy template is working similar to a category cloud template” in the notice

You should read this page thorough:(Only takes 2-5 minutes)
read

It’s concerning to me if the developers at tagDiv are not even aware of this issue. I mean this is the most basic thing someone would want to do to their templates, like changing the template permalink, etc.

Please help.

Closed

I have sent you an email titled “AMP Site Scan Failure” with all the details.

Closed

Closed

Hi Calin,

I am using mobile theme plugin since beginning to display content for the amp version. Without mobile theme, amp looks ugly — no menu, default styling, etc. So I use it.

But I don’t use mobile theme for everything on mobile devices, like the “Mobile + AMP” due to caching issues. I only use mobile theme for AMP. See image below

But since you asked, I changed the option to “Mobile + AMP“. The AMP site scan still doesn’t work. I cleared the site cache, browser data, history, everything — no success.

But the moment I deactivate TD Cloud Library plugin, scan completes without error.

Hi,

I have sent you an email titled “Copy URL button refreshes page” to this email address: contact@tagdiv.com.

Hi,

I have sent you an email titled “Load more button ajax pagination problem” to this email address: contact@tagdiv.com with all the details.

Edit: I know I can use flex block but they don’t have numbered pagination option.

I have all the settings exactly as you mentioned but it still doesn’t go away. Maybe it’s a problem with the AMP plugin.
I will contact them.

Thanks for your time.

But these shortcodes occupy different lines. They don’t display inline.
For example if one taxonomy has only one term, it will still take entire space infront of it and the next shortcode will begin in the next line. If I have five taxonomy types with one term each taxonomy type, it will take five different lines.

Is there any way to remove this button? I am using transitional mode and the redirect mobile users to amp option is turned off.

Thanks

The button is working but not as intended. Let me explain.

Suppose you have a page on your website that is not amp-enabled.
For example domain[dot]com/category/news/

If you add ?amp=1 at the end of this url(../news/?amp=1), it will still redirect you to ../news/

It’s because the amp version for that page does not exist. That’s an ideal behavious. No problem.

Now if a page is amp-enabled (for example, an article page), it creates problems. If you load an amp page on your system, you’ll notice that all the internal links on that page add ?amp=1 at the end of every url. For example, the author link, tags, categories links, other related articles, etc. (Even the exit mobile button link)

Now, if you click the author link or tags link or whatever link(on the amp page) that has no amp version, it will automatically remove the ?amp=1 from the end of url

Examples:-
domain[dot]com/author/bettina/?amp=1 will redirect to ../author/bettina/
domain[dot]com/tag/wordpress-theme/?amp=1 will redirect to ../tag/wordpress-theme/

Nothing against this behaviour because this is exactly how it should be.

But what if the exit mobile version button also has /?amp=1 at the end url (as I mentioned above). Then it becomes an issue.

This is the amp article url —> domain[dot]com/this-is-an-article/?amp=1

The exit mobile version button add this at the end of url: /?noamp=mobile. But the problem is it also adds &amp=1 after that.

Now clicking this button will redirect user to domain[dot]com/this-is-an-article/?noamp=mobile&amp=1

This behavious again loads the amp-version of the article because the url has &amp=1 at the end. The ?noamp=mobile alone would have redirected the visitor to non-amp version, but this is not the case.

This creates an endless loop and the visitor never gets to see the non-amp version.

Can it be resolved? You can ask again if I confused you.

Thanks.

There are three options in Theme Panel→Mobile theme→Mobile settings(Use mobile theme for). You can choose between Mobile, AMP + Mobile, AMP.

1 Mobile – The visitor will see mobile theme version when they use your website on a mobile device, the amp version uses default amp theme provided by the amp plugin.

2 Mobile + AMP – The visitor using mobile devices will see the mobile theme version, but the AMP articles will also use the mobile theme.

3 AMP – The visitors using mobile devices will see the desktop responsive version but the amp version will show them mobile theme

I have enabled option 3.

I only use AMP for articles.

For homepage, about page, contact page, archives and all the other content, I wanted to display full website so I chose option 3 which will only show mobile theme to amp version.

Now, I can see a button at the bottom called Exit Mobile Version. It’s very useful. Because visitors can choose to see the non-amp version of the article. But it’s not working.

I know it’s not your problem to deal with such issues. It’s the developers and the founding team that put other people like youself to face all the anger of customers. So If I was rude, I am sorry.

If you cannot help me without my server and admin credentials, please let me know.

I have already explained the issue in great detail in the video recording. But if the developers still can’t figure it out and see it and need all the credentials, then I am sorry.

I manage my own VPS through SSH(command line interface) with 2fa enabled, no cpanel with web interface. So I can’t share server access with you.

This is my setting.

I have installed the mobile theme plugins as well as the AMP plugin. But I am only using mobile theme for the AMP site. For normal pages, I am using desktop responsive version for mobile.

In AMP plugin settings, the redirect mobile visitors to AMP is turned off already.

Yes, then you asked me another question. You can see above?

Do I have the latest theme plugins on March 6?

To this, I replied on march 6 itself with the answer- Yes, I do (I do have the latest plugins, themes). But the you didn’t provide any solution even after I told you that I already have the latest version.

The problem wasn’t solved and you replied after two days. Today. March 8.

It’s still not solved. I will request you to have another look at the topic and the video I provided and help me resolve the problem.

Thanks

When are you going to reply? What kind of support is this? The founders behind the business should be held accountable. This system needs big improvement.

Why the hell are you guys not replying? It’s been two freaking days? I replied on March 6, today is March 8. This is very frustrating.

I had a similar issue. Turned out there was a plugin that was incompatible with php 8.1 (schema and structured data). Deactivated it and the site was back to normal. They put out an update for the plugin immediately aftewards. Check if one of your plugins is throwing an error in your server’s error log (I use apache). The theme should not be the culprit.

Hi,

My device’s screen resolution is 1366*768. Sticky video doesn’t show on my PC. I have to zoom out a little bit every time I want to see the sticky video. You can see this video recording. A lot of people must have devices that are not full hd. This feature should work for all desktop resolutions.

Also in your screenshot, I can see a lot empty space where the sticky video appears. That’s not a normal and an ideal layout for a website. Did you zoom out too?

Lastly I have a question, does this feature work on mobile devices?