Hi,

According to this PageSpeed test: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fwww.howtoisolve.com&tab=desktop you still need to optimize images. For this you can find more info here: https://developers.google.com/speed/docs/insights/OptimizeImages
And also noticed that this js files appear in the test as blocking js: http://screencast.com/t/2SfcQpo4B2ld Please mote that the jQuery isn’t moved at the bottom of the page if used with rev slider.
You can also follow this topic to find out how others fixed their issues regarding pagespeed: https://forum.tagdiv.com/topic/pagespeed/
I see you use a cdn hosting service so make sure you purge files after any change as the old file content may be loaded and generate issues.

Thanks

Hi,

First please make sure you are uploading the right .zip file because the .zip file you get is this: http://screencast.com/t/Q0SZ8ZUcTd which contains all theme files like ../plugins/a patch which you use to update from the previous version/ documentation/ licensing/ child theme... so this is not the right theme file you need to upload, this one is: http://screencast.com/t/OiXSsFHEj0
So please make sure you unzip the Newspaper-ft.zip file and upload the Newspaper.zip file and upload the theme again.
Secondly please try to add the theme files manually via FTP, and follow this guide on how to do it: https://forum.tagdiv.com/installation/
Please let me know if this helps!

Thanks

Hi,

Edit the page template that you use on homepage then add the ticker code where you want it to appear on your page.
You can also find more info about how you can achieve that on plugin’s page: https://wordpress.org/plugins/ditty-news-ticker/
If you don’t know how to do it we suggest to get a freelancer to do ti for you as this needs custom work and we cannot offer custom work at this time.

Thanks

Hi,

You can hide the custom ad on tablets and desktop screens via css using this custom css:

@media(min-width: 767px){
.td-g-rec-id-custom_ad_1, .td-a-rec-id-custom_ad_1 {
display: none;
}
}

Not sure what type of ad your use but this should work if you turn it off from theme panel also. I have tested this using both adsense and banners and works fine.

Thanks

Glad you figured that out and fixed your issue!
Thanks for lettings us know!

Hi,

Use this custom css to overwrite the transparency of the title background, like this: http://screencast.com/t/WrkHLowjsd
Add the custom css from below in theme panel > custom csss filed and change the color as you like.

.td-big-grid-title .td-sbig-title-wrap, .td-sbig-title-wrap .td-sbig-title {
background-color: pink !important;
}

Thanks

Hi,

Just remove this part: http://screencast.com/t/6Mg4vDhH or replace it with your own custom excerpt function.

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Hi,

@samnaun2000
I have checked your site and found this js error in your console which can cause this as the mobile menu works based on js: http://screencast.com/t/GEXwFbw9i3
Please make sure you disable all plugins empty cache/purge files if you use any cache and/or CDN hosting services then check again.
You should consider disabeling the minifying option for html/js/css as this may cause conflicts and errors of this type and also keep in mind that we do not recommend it: http://screencast.com/t/m72j5nD1fmO
Hope this helps!

Thanks

Hi,

Have you managed to fix this? I have checked your site and seems that the menu is working fine now: http://screencast.com/t/4eJw8qd9
Please let me know!

Thanks

Hi,

Have you tried using the div’s below?
If not please do so and add your banner link at the source of the images, like this: http://screencast.com/t/T42B1c8l7

<div class="td-visible-desktop">
<a href="#"><img  width="728" height="90" src="" /></a>
</div>

<div class="td-visible-tablet-l">
<a href="#"><img width="468" height="60"  src="" /></a>
</div>

<div class="td-visible-tablet-tp">
<a href="#"><img width="468" height="60"  src="" /></a>
</div>

<div class="td-visible-phone">
<a href="#"><img width="300" height="250"  src="" /></a>
</div>

Here is an example of how this should look:

Example:
<div class="td-visible-desktop"> 
   <a href="http://google.com" target="_blank">
      <img src="http://demo.tagdiv.com/newspaper/wp-content/uploads/2013/08/ads-728.jpg">
   </a>
</div>
<div class="td-visible-tablet-l"> 
   <a href="http://google.com" target="_blank">
      <img src="http://demo.tagdiv.com/newspaper/wp-content/uploads/2013/08/ads-468.jpg">
   </a>
</div>
<div class="td-visible-tablet-tp">
   <a href="http://google.com" target="_blank">
      <img src="http://demo.tagdiv.com/newspaper/wp-content/uploads/2013/08/ads-468.jpg">
   </a>
</div>
<div class="td-visible-phone"> 
   <a href="http://google.com" target="_blank">
      <img src="http://demo.tagdiv.com/newspaper/wp-content/uploads/2013/08/ads-300.jpg">
   </a>
</div>

Note:
Instead of http:google.com add the link to the desired location.

Hope this helps!
Please let me know!

Thanks

• This reply was modified 11 years by Lucian.

Hi,

Unfortunately that is not possible as the blog style hasn’t been build to work with the other header styles, that is why the “blog style” header was added.
What you can do though is to add the header ad to the blog style header and use it like this if this is fine for you: http://screencast.com/t/DwzlIiMkM
You just need to add this line: locate_template('parts/header-style-3-ad.php', true); in the header.php file, like this: http://screencast.com/t/Mw7MKPfJu13
Hope this helps!

Thanks

Hi,

Yes. Please give us FTP and wp access so we can check this. Send you login details at contact@tagdiv.com and also include a link to this topic or specify your issue details.

Thanks

Hi,

When you add an image WordPress automatically creates a thumb for each module the theme uses so, besides WordPress’s, we have added new image sizes in functions file.
So that the cropping function doesn’t affect much of your added images you need to upload an image appropriate in aspect ration to the thumb you plan to use it for.
In your case this happens because of the portrait type of the images you have added, to fix this you need to add an image with the same aspect ratio as thumbnails so it can be cropped without loosing any part of the image.
You can read more about this here:
1. http://codex.wordpress.org/Function_Reference/add_image_size
2. http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/
Hope this helps!

Thanks

Hi,

1. Form theme version 4.4 we have added option in panel to show the author under the title of the post but this option when enabled will show the author just in the posts headers under the title and also in modules 1,7 and search for post layout’s.
If you also need the author to appear on the other modules you can enable it by uncommenting it from module file, like this: http://screencast.com/t/IvtjSib4cm3 Do the same for each module.

2. Actually we do seem to have some issue with tagdiv social counter plugin but first please make sure you use it right: https://forum.tagdiv.com/how-to-manage-the-social-counter/
If still doesn’t start working please send an email at contact@tagdiv.com specifying this in your subject and we will send you the fixed version of this plugin as we had some issue with it and we managed to fix them but the new version of this plugin won’t be available until next theme update.

Thanks

Hi,

I need more info about the slider you refer too. My guess is that you refer to the category pages, and therefore to this slider: http://screencast.com/t/8QbGolQxWdQ
In this case you can remove the slider from theme panel > categories then select the drop-down fro the category you want to customize and disable the slider like this: http://screencast.com/t/RQd3P2TIjVP5
In the same location you have the option to change posts’s layout to the module you like, for square thumbs and 2 columns you can use module 2 layout: http://demo.tagdiv.com/newspaper/category/module-2-category/

Thanks

Hi,

Yes, but in your case it’s just a background set for the container which holds the featured image and if the image isn’t large enough to fill the hole featured image thumb container then the background will appear just like in your case.
You can overwrite this through custom css and remove the background, like this: http://screencast.com/t/30atgpaaCXW
Use css code from below in your custom css area in theme panel:

.post .thumb-wrap {
background: none;
}

Thanks

Hi,

Actually I found that the image is loaded at full size and scaled when on mega menu: http://screencast.com/t/MRbW94HSvTWY
This should not happens as an thumb should be created and used there unless this posts are old and this images thumbs used on mega menu where not created.
Please make sure you regenerate all thumbnails and check for this again: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/ This should fix this.
Please let me know.

Thanks

Glad you managed to fix it!
Thanks for letting us know!

Hi,

In the last version of Visual Composer some classes have changed and the buttons and some other VC elements that we haven styled lost their css, we have this on our todo list and we are working on it unfortunately we still have incompatibility issues regarding VC style.
I can find a solution for this in this topic: https://forum.tagdiv.com/topic/buttons/#post-21804 and try to import the VC css: https://forum.tagdiv.com/topic/buttons/#post-21825
Sorry about this and for the inconvenience.

Thanks

Please let me know!
Thanks

Hi,

Please remove this paragraph tag from td_module_8.php file: http://screencast.com/t/Gb0oXZVjw

Thanks

Hi,

I have checked your piste and found this 2 errors in your console which could generate this: http://screencast.com/t/eAa98k8UZ
Please make sure you deactivate all plugins, leaving just Visual Composer active, then empty cache and/or purge files if you use any cdn hosting services or cache plugins and check for this again.
Please let me know of what you find!

Thanks

Hi,

You can use the “Homepage – bg – no article list” template and remove the slider.
You can read more about how you can achieve this here: https://forum.tagdiv.com/topic/full-width-image-header-on-hompage/

Thanks

Hi,

Please follow this guide on how to manage ads: https://forum.tagdiv.com/ads/
Please let me know if you still have issues with this and also provide your site’s URL.

Thanks

Hi,

Please try to deactivate all plugins, enable only Visual Composer and UserPro plugin and check if this issue is till there.
If you still have this issue try to find an alternative here: https://forum.tagdiv.com/topic/feature-request-members-access-areas/ or contact plugin’s author on support page: http://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681/support

Thanks