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Vlad S
tagDiv Staff

Hello!

If the code was written wrong then the issue is in the code. Always make sure to have the code correct first.

Thank you!

Vlad S
tagDiv Staff

Hello!

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the result!
Thank you!

Vlad S
tagDiv Staff

Hello!

We are sorry for the misunderstanding!

In order to change the logo on your side you will have to use tagDiv Composer as you can see in our guide here: https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you!

Vlad S
tagDiv Staff

Hello!

On the Mobile Theme plugin you will have to add your content in the Mobile editor too as you can see here: https://www.screencast.com/t/fdEgzuxWU

Thank you!

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello!

Can you let us know what demo are you using ? I have tried this on my side but everything works fine on Default demo.

Thank you!

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello!

We have just tested this and it works on our side. Make sure to have Newspaper Theme installed and Newsmag theme active. Deactivate the tagdiv plugins, Activate Newspaper theme and install and activate the new tagDiv Plugins.

Let us know the result!
Thank you!

Vlad S
tagDiv Staff

Hello!

Please try to remove and re-add the block using tagDiv Composer.
Let us know what the results are !

Thank you!

Vlad S
tagDiv Staff

Hello!

Please try and reinstall and set-up AMP plugin as shown in our guide here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Let us know the result!
Thank you!

Vlad S
tagDiv Staff

Hello!

Unfortunately at the moment there is no option to edit this as shown above.

Thank you for your understanding!

Vlad S
tagDiv Staff

Hello!

We have tested this and indeed this is a bug. I have passed his to our developers but at the moment there is no ETA on this.

Thank you!

Vlad S
tagDiv Staff

Hello!

In order to use woocommerce products or features with tagDiv Composer you will have to use WooCommerce shortcodes as you can see here: https://docs.woocommerce.com/document/woocommerce-shortcodes/

You can use the column text element in order to render shortcodes or use HTML codes.
Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog
Column text is an element from tagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello!

The posts from what I know will never index instantly. It takes 2 to 3 days to be properly indexed after a change is done.

Thank you!

Vlad S
tagDiv Staff

Hello!

I have replied here: https://forum.tagdiv.com/topic/mega-menu-100-wide-want/

Thank you!

Vlad S
tagDiv Staff

Hello!

What theme version are you running? We are running 10.4 Newspaper Theme and if you are using an older version this may be the case.

Thank you!

Vlad S
tagDiv Staff

Hello !

You can use the column text element in order to render shortcodes or use HTML codes.
Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog
Column text is an element from tagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello!

I have inspected your website and this is how it looks on mobile on categories: https://www.screencast.com/t/yr0thkRm

It is something that I was missing ? at the moment the website looks very good.

Thank you!

Vlad S
tagDiv Staff

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

If the method above does not work, Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Vlad S
tagDiv Staff

Hello!

Can you send us a link to your website in order to inspect? Also where did you see this error ?

Thank you!

Vlad S
tagDiv Staff

Hello!

Unfortunately not, at the moment there is no option to connect the two of them.

Thank you!

Vlad S
tagDiv Staff

Hello!

That you can do is after your create your element first, you can save it and now you can find it in tagDiv Composer and simply add it from tagDiv Composer next time: https://www.screencast.com/t/23H4IAewQ

Thank you!

Vlad S
tagDiv Staff

Hello!

Can you let us know what iPad version are you using ? Depending on the resolution of the theme there is a thin line from Mobile theme to desktop.

Thank you!

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