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Vlad S
tagDiv Staff

Hello !

You can make some changes. Please provide a link to your website. and we will see what can be done.

Unfortunately the way how the menu opens can’t be changed.

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment there is no option to edit a sidebar content from a post content. Anything you edit on your post template sidebar will appear on all of them. If you want to have different sidebars or sidebar content you will need to duplicate the templates.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can use a cloud library template only on one post by setting the post template individually in your post: https://www.screencast.com/t/QcGZNi2Fpj8a

Make sure that your post template is not set globally.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

We can take a look to see what the issue might be, Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

We can take a look to see what the issue might be, Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you
– Adsense AMP and normal auto ads codes so we will implement them.

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

A lot of users have improved their scores using the following guide: https://www.marfeel.com/resources/blog/speed-up-largest-contentful-paint We have tested this too and it looks to provide some great results.

Let us know the results !

Thank you !

Vlad S
tagDiv Staff

Hello !

We can take a look to see what the issue might be, Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you
– Adsense AMP and normal auto ads codes so we will implement them.

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

I have tested your website and as you can see here this seems to work: https://www.screencast.com/t/4vGTFDfw1a ; https://www.screencast.com/t/ZKFOaEjJl

Are we looking in the wrong direction ?

Thank you !

Vlad S
tagDiv Staff

Hello !

This setting is the one but you will have to set the padding to 0: https://www.screencast.com/t/ZRSuPoZeqOt

Let me know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

This seems to be a WordPress issue as you can see here:https://core.trac.wordpress.org/ticket/47510 We have tested on our side Mobile Theme and this issue is not here. You can use the Mobile Theme plugin.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you let us know what e-mail address you have so we can take a look ? Maybe the message you have sent has been sent in our SPAM folder.

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the issues that you are facing. Can you please be a bit more explicit and let us know what exactly are the problems ?

Thank you !

Vlad S
tagDiv Staff

Hello !

That does not look like a Newspaper Theme image. My recommandation is to look for the image in your cpanel and see exactly what that image contains.

Thank you !

Vlad S
tagDiv Staff

Hello !

This issue has been addressed in the latest Newspaper Theme Updates. Please keep an eye on it and let us know if this happens again so we can take a look at your website to see what may be the issue.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you provide a link to your website so we can take a look ?

Thank you !

Vlad S
tagDiv Staff

Hello !

You can create templates for Categorie, Post pages and pages. For categoiries and post pages you can directly open and edit one from admin bar as you can see here: https://www.screencast.com/t/AX4FjdZg8 ; https://www.youtube.com/watch?v=6m8-EebnfM0

This can be done in the same way on categories too. For pages you will have to do it on every page manually as you can see here: https://www.screencast.com/t/rrAxTe5WQ9y

I hope this was helfpul !

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the issue that you are facing. From What I understand your background image issue is resolved, did I understood correctly ?

Thank you !

Vlad S
tagDiv Staff

Hello !

It looks like your elements have been created using tagDiv composer. You can achieve that by using the CSS tab only on the mobile device viewport as you can see here: https://www.screencast.com/t/p12y9ZVR

You can set the top margin with a negative, -25 for example, adjust it to your desire.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look to see what might have caused this issue. Can you provide a link to your website please ?

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the inconvenience ! We will need to inspect and see what might caused the issue, Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Since you are using the Mobile theme this issue should not be available. Again, this looks like it is going through your CDN. Can you exclude mobile theme from CDN ? Mobile theme was designed to use as few resources as possible just to make sure that it will offer the fastest user experience.

Thank you !

Vlad S
tagDiv Staff

Hello !

From our investigations it looks like your CDN has not been set up properly. As you can see all the issues that you are facing at the moment are CDN related. Please make sure that your CDN is set up properly.

Let us know the result !

Thank you!

Vlad S
tagDiv Staff

Hello !

You will have to make sure that all your images are optimized. As you can see here: https://www.screencast.com/t/amCeznLPkddK The images are very big and they eat a lot of resources. Also please use this setting in your Theme Panel: https://i.imgur.com/fTySS92.png

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

Now it looks like you have a sidebar: https://www.screencast.com/t/SiTkFvGji0 also in order to make sure that your sidebar is properly created you can follow our video guide here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=28s

Let us know the result !

Thank you !

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