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daisygr
Participant
#0

Good afternoon

I have this problem! See the photo.
How can I solve this?

Check Photo here

Opes
tagDiv Member

Hi Bettina thanks!
This is a never ending story…
Im using Amp whit good results, i have only 1 problem, when i open on mobile sometime comes out desktop theme and when i open on desktop comes out desktop theme but if you empty cash form backend everything goes ok. Ho can i solve this problem? If you need credential tell me…

Anamaria
tagDiv Staff

Hello,

The featured image element is implemented with the functionaluty also, for video and audio, please enable it, and you will be able to see the audio for the amp.

Thank you!

AntonioT
tagDiv Member

My problem is not the Image.
[original question]
When I use an “Audio Article” with link to the file in “Feature Audio” it shows the audio control in Desktop but in AMP I must use an “AUDIO BLOCK” to have an audio control.
So in Desktop my article have two audio controls.
Thanks

  • This reply was modified 3 years by AntonioT.
tassos
Participant
#0

Hi, my staging website is demo.mamapeinao.gr and I have the following issues on Safari.

Example article link for you to view on my staging website -> https://demo.mamapeinao.gr/salata-me-kinoa/

1. The uppercase letters on Safari show Greek accent marks. This doesn’t happen on Chrome. Screenshot for this issue is listed below.

2. I’ve applied CSS so that links within blog articles are always underlined and have a certain colour. However this CSS doesn’t work on Safari while it works on Chrome.

Here’s a screenshot where I highlight in red the problematic areas in Safari (to be precise, see the top menu with accent marks in uppercase letters AND CSS not working for article links) -> https://ibb.co/TMXNT6S

The CSS I used is here:

.td-post-content a:link {
color: #fcb900 !important;
text-decoration: #fcb900 underline !important;
decoration-color: #fcb900 !important;
}

Can you please advise?

Bettina
tagDiv Staff

Hello @Gary_Port !

This site can’t be reached. Make it global, please, or check if you do not have the mobile theme plugin or AMP installed.

Thank you!

Anamaria
tagDiv Staff

Hello,

Maybe some changes need to be made with tagdiv Composer to change the translations; for example for the search template, please edit it and select the elements -> https://i.imgur.com/emO3j5e.png

Thank you!

Anamaria
tagDiv Staff

Hello,

For AMP, the settings are from Theme Panel -> Mobile Theme, so if you hide the featured image from Mobile Theme, you hide it also for AMP.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose your mobile version.

Thank you!

Anamaria
tagDiv Staff
Help - reply

Hello,

Did you activate the amp plugin, and did the mobile theme not? Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose your mobile version.

Thank you!

Calin
tagDiv Staff

Hi,
This is not a theme problem, it is related to the settings set in the host for your wordpress.
Here is a topic with the same problem where provided a few examples to resolve the problem – https://stackoverflow.com/questions/59915558/wordpress-unexpected-response-from-the-server-the-file-may-have-been-uploaded
Thank you!

Anamaria
tagDiv Staff

Hello Maria,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin.

Thank you!

Rant
Participant
#0

Hello,
Is there a way to have drop down options for the search. For example, “Location”, “Specialty”, and “Insurance”

Here are 2 example websites that do something similar

https://growtherapy.com/filters (WP website)
https://www.zocdoc.com/ (Not a WP website)

Thanks

mexa
Participant
#0

Hi guys,

My client’s website (https://www.milieucompleet.nl/) has a weird issue. The mobile header is different on a few pages. It look’s like the header has moved up to the left, which results in some black area on the right.

Most of the pages (including home) has a correct version:
https://www.imgdumper.nl/uploads9/63de438c528d0/63de438c502dc-Schermafbeelding_2023-02-04_om_12.35.58.png

Example on some other pages with the incorrect header (some simple text pages, WooCommerce pages etc.)
https://www.imgdumper.nl/uploads9/63de437588a20/63de437586052-Schermafbeelding_2023-02-04_om_12.36.05.png

I hope you guys has a solution for this issue.

AntonioT
tagDiv Member

In the Mobile Theme yes I hide the featured image but that´s not the version I see.
In my smartphone I see the AMP version.

Anamaria
tagDiv Staff

Hello,

It is somewhat the same template with small modifications; for example, there are elements that are not displayed on the cpt and are displayed for the taxonomy.
Also, EventOn may be a cpt, which is why the template is displayed.
Yes, you need to install a plugin. It depends on which is more sustainable for you, and you must have knowledge of programming for more modifications.

Thank you!

ImSoCute
tagDiv Member

That is exactly what I refer to as OUT OF DATE and incomplete.

Example: Where in your latest documentation is a list of all Big Grids?

r4you
Participant
#0

We noticed that an unstable loading of the thumb images is happening, often only a gray rectangle is displayed in the place of the image as exemplified in the following image

A example url: https://www.tenhomaisdiscosqueamigos.com/category/noticias/

Screenshot: https://drive.google.com/file/d/16MS7fwwVGEIRuEAWyGPlbDKMMrDiJtTv/view?usp=sharing

AntonioT
Participant
#0

In “Theme Panel” – “Mobile Theme” – “AMP ads” I just have the option for AdSense Auto Ads for AMP.
How can I insert an

    “image with link”- (my ad code)

in the AMP site version?

Thanks

razvan.pirau
tagDiv Member

I disabled the firewall from my hosting provider and the ads not working, same problem i put de ads codes in tagdiv and after i check the codes are not saved

If i put the ads codes from theme panel, the codes are there but same situation, ads are not displayed.

This problem is really annoying, I have campaigns on hold because of that..

Bettina
tagDiv Staff
bharatsat
tagDiv Member

so in mobile theme and AMP, how can i collect customers emails ? for newsletter ?
i dont see any option for collecting emails.

Thanks

sprottenjunge
tagDiv Member

Good morning!
I just want understanding. Why is template created everywhere? I created the templates for 3 different taxonomies, which by the way are all the same (is there another way?), and at EventOn, for example, these templates are also created. Why? Thank you for the answers!

https://i.imgur.com/k45HgqD.png
https://i.imgur.com/DE6qDFr.png

Anamaria
tagDiv Staff

Hello,

Pease provides an example of you want to have to be able to help you efficiently.

Thank you!

Anamaria
tagDiv Staff

Hello,

If the Mobile theme and AMP are ON, you can’t customize the pages with tagdiv Composer, only using that option from the Mobile theme.
You can disable the mobile theme and amp for pages as you can see in the documentation -> https://i.imgur.com/dWy70Yg.png, but this version will not be AMP.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide the link to your website.
Also, please check our documentation about amp and mobile theme -> https://forum.tagdiv.com/mobile-theme-introduction/ -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ -> https://forum.tagdiv.com/the-mobile-theme/

Thank you!

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