Search Results for 'cache'

Hi,

Please make sure you use the child theme version provided with the theme as we have changed the child theme system from version 6.3 – http://screencast.com/t/Q9Z4Lf7tihc Then check the code that you add in stylesheet file, to not have any errors. If you use CDN you will have to purge your files and also clear all cache.
I suggest to get someone to help you as this requires some time to check and unfortunately we care not available for custom services at the moment, sorry!

Thanks!

Hi,

This is weird I have checked your site again and now I see the issue. This usually happens when loading the font file (which contains those icons) from another host/url – http://screencast.com/t/EwXi2meDB
Normally by adding this code in .htaccess file should solve this issue(clear cache and purge your files after that):

<FilesMatch "\.(ttf|otf|eot|woff|svg)$">
 <IfModule mod_headers.c>
 Header set Access-Control-Allow-Origin "*"
 </IfModule>
</FilesMatch>

If this doesn’t work please try to regenerate the newspaper fonts then empty cache/purge files again and let me know if this issue persists.
You can try to regenerate fonts like this:

1. go to https://icomoon.io/app
2. button “import icons”, import from newsmag.svg (in /images/icons/),
3. select all icons;
4. button “generate font”, button “download”;
5. copy the 4 files (.eot, .svg .ttf .woff), in “fonts” folder in the downloaded zip file, rename icomoon.* to newsmag.*, replace old files, done.

Hope this helps!

Hello,
Usually when a problem occurs with a feature it either works on all posts or it does not work at all. Please clear your cache and disable all plugins except visual composer and see if the views increment.
You can set your post view manually from custom fields: http://screencast.com/t/ZpJRhVfimTa
Thank you!

Hello,
Please try to disable all your plugins except visual composer, clear cache and purge CDN files if you use it.
Let us know if the problem is still there afterwards.
Thank you!

Hello,
Please try to clear your cache and purge your CDN files if you use it. Normally our blocks were not meant to support sticky posts. If you have made any modification to the code, please remove that also.
Let us know how it goes!
Thank you!

Hello,

Please make sure you use the right version of the code for it. Follow this guide to get it done: https://gtmetrix.com/add-expires-headers.html There are lots of topics on this subject and all have different versions of it. Make sure you clear your cache after adding the code (The clearing of the cache is recommended after every modification to htaccess).
If you still have problems afterwards please also contact your hosting provider to rule out server configuration.

Thank you!

Hi,

You can use the theme on multiple test sites(development) without any problems. I’m not sure what the issue is, please try to do a clean install and check this without any plugins active, except of Visual Composer, clear cache and see if you still have this issue. Also you can check the system requirements and adjust those values(php.ini and wp-config files) – http://screencast.com/t/Om47WUBu3
If you still have issues after this please provide more details with error you get(a screenshot will also help).

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi Thibault,

If you did theme update to the new version, you have to regenerate the thumbnails for all your images. Please try the guide below to regenerate it: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/ Then, please clear all caches and test again. You should to regenerate it because the new version has other thumbnails and your image have to be re-sized.

Hope this helps and let us know how it goes!

Thanks!

Hello,

Please try to disable all your plugins except visual composer, clear your cache and purge CDN files if you use it. Let us know if the problem is still there afterwards.

Thank you!

Hi,

Yes, you can try to add that code in .htaccess file. But I have checked your site and did not found any issues – http://screencast.com/t/OsISmdAw Please clear cache and if you still have issues please provide a screenshot maybe I did not understand your issue.

Thanks!

Hi diom,

Try this guide and regenerate the thumbnails for all your images: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/ clear all caches and test again.

Hope this helps!

Thanks and let us know how it goes!