- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
Hello,
on my website the view counter don’t work exactly. I’m using the Plugin WP Super Cache and enable Ajax View Count. The views are not rudimentally the same as the views in Google Analytics.
Whan can I do to fix the problem?
Thank you!
Hi
Please make sure you added a correct image source, also the html code it’s added properly like in this example:
<div class="td-visible-desktop">
<a href="http://google.com" target="_blank"><img src="http://demo.tagdiv.com/newsmag/wp-content/uploads/2014/08/rec728.jpg" alt=""></a>
</div>
<div class="td-visible-tablet-portrait">
<a href="http://google.com" target="_blank"><img src="http://demo.tagdiv.com/newsmag/wp-content/uploads/2014/08/rec468.jpg" alt=""></a>
</div>
<div class="td-visible-phone">
<a href="http://google.com" target="_blank"><img src="http://demo.tagdiv.com/newsmag/wp-content/uploads/2014/08/rec320.jpg" alt=""></a>
</div>Also try this without any plugins active, leave just Visual Composer active, clear all caches and test again.
Thanks!
Hi,
Please make sure that you use the latest version of Social Counter. To make sure please deactivate and delete it – http://screencast.com/t/IBddMaEHhq and install it from – http://screencast.com/t/nChxmG4W6I
Also check this without any plugins active except of Visual Composer and Social Counter, clear cache and see if you still have this issue. If the issue persist try to add a different id(fb, twitter..) see if the counter works then re-add your id so you will refresh it.
Let me know how it goes!
Thanks!
Hi,
Please consider using this version of the plugin which works better then the original one: https://wordpress.org/plugins/disqus-conditional-load/ and also check this only with Visual Composer and Disqus plugins active (disable all other plugins), clear cache and see if the comments counts appears.
Let us know how it goes!
Thanks for the message!
Hi,
The Visual Composer plugin is required to customize your pages/posts with theme’s elements and the theme is deigned based on it so you couldn’t use other page builder. Latest version of the VC plugin haven’t been reported as affecting site’s performance anymore.
To improve your server response time you can also try to reduce the number of queries (fewer plugins, fewer blocks on page, reduce the elements which use ajax requests/pagination like mega menus/load more/infinite load), also consider using a cache plugin and to improve the loading speed look the mysql query cache: http://dev.mysql.com/doc/refman/5.1/en/query-cache.html We also use it on our demo. If you haven’t already, you can try a caching plugin, like WP Super Cache or cloudflare’s CDN.
You can also contact your host provider and let them know about this, they might have specific info on what is the cause of this in your case.
There are many factors which can be taken into consideration concerning server’s response time. You can use google’s improvement recommendation on this: https://developers.google.com/speed/docs/insights/Server
Wordpress.org has some optimization tips also: http://codex.wordpress.org/WordPress_Optimization
Hope this helps!
Thanks for the message!
Hi
I’ve test this on my side with the current theme’s version available on themeforest (V.2.2) and works fine: http://screencast.com/t/KYcIXe25spNk Please make sure you have the comment countyer active: http://screencast.com/t/4Wpm8fxqarH Also try to deactivate all plugins except Visual Composer, clear the caches and test again.
Let me know how it goes.
Thanks!
Hi
The theme uses the registration system from WordPress and the problem could be there. Try this with a default WordPress theme, also clear all caches and deactivate the plugins, save your permalinks under Settings > Permalinks: http://screencast.com/t/WQoXY9Y65bKn and test again.
Thanks!
Hi
Please make sure you have enabled the show author name option in post settings: http://screencast.com/t/lxbFW2LtJ3 Also try to clear all caches, browser cache too, deactivate all plugins except Visual Composer and test again.
Let me know how it goes!
Thanks!
With no success I tried:
1.
Try to clear all caches, deactivate all plugins, leave just Visual Composer active and test again
2.
I do not know what is the console for error?!?!
3.
I’ve modified the value for WP_MEMORY_LIMIT in wp-config.php and default-constants.php
Tried all of these without success.
Hello t1900,
I have checked your site and you seem to have some errors in the console: http://screencast.com/t/PdAhtu7EbQJ
Please disable all your plugins except of Visual Composer to make sure that it is not a plugin conflict, also clear cache and purge your files if you use CDN. Let me know if you still have this issue.
Thank you.
Hi,
Please make sure you empty all caches and purge cdn files if using a cdn host then test again without any plugins active, besides theme’s plugins.
If the problem is still there please send us your admin details via email so we can have closer look at this
Address us at contact@tagdiv.com via email and also include a link tot this tread. We will get back back to your with an answer as soon as possible.
Thanks for the message!
Hi,
You could try a plugin like “WP Super Cache – Clear all cache” to make sure you clear caches completely: https://wordpress.org/plugins/wp-super-cache-clear-cache-menu/ From all browser’s also: https://kb.iu.edu/d/ahic then test this again and check the cache plugin for options similar to this ‘Preload the post cache upon publish events.’ from W3TC: https://forum.tagdiv.com/topic/have-i-gone-crazy-with-the-amount-of-tools-for-speed-q/
Use this guide to setup wp super cache plugin: http://www.wpbeginner.com/beginners-guide/how-to-install-and-setup-wp-super-cache-for-beginners/
Hope this helps!
Let us know how it goes!
Thanks!
Hi,
1. I’ve checked your site and noticed you have it set to 30px now: http://screencast.com/t/wKjerWYGys8O make sure you empty all caches, browser’s also: https://kb.iu.edu/d/ahic if you don’t get the same result and let us know if you still need assistance on this.
2. You have set it to a 14px height: http://screencast.com/t/3bZphdHI remove that custom css to fix the banner: http://screencast.com/t/UeQLfzeXzLi
Thanks for the message!
Hi
Try to clear all caches, deactivate all plugins, leave just Visual Composer active and test again, also verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If the problem persist try to increase max_execution_time at least at 300 and the max_input_vars should be bigger than 2000. Those values are set in php.ini file so try to access it but note that some hosts may restrict the access at this file, if you don’t have access to it contact your host provider and let him know about this situation.
The WP_MEMORY_LIMIT from default-constants.php file it’s overwritten by the value from wp-config.php so try to modify the value from that file, here it’s a guide regrading this
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Let me know how it goes!
Thanks!
Hi spalla,
Please send us your admin details via email so we can have closer look at this and also make sure you empty all caches and purge cdn files if using an cdn host then test again without any plugins active, besides theme’s plugins.
Address us at contact@tagdiv.com via email and also include a link tot this tread. We will get back back to your with an answer as soon as possible.
Thanks for the message!
Hi,
We are seeing some odd issues with caching in our development website. Some people are seeing the new features images, while others are not.
In order to troubleshoot this problem we had everyone clear their cache in three browsers (Chrome, Firefox, Safari…no one uses IE so that was a non-issue).
We then deleted WP Super Cache contents…and turned off WP Super Cache.
After this was done some of us saw the new featured images while others did not on the home page.
Everyone in the test is on a Mac.
Any thoughts what else might be causing this problem? or what we might be able to do?
Our bigger concern is with repeat visitors to the website once this launches. We want to be sure the home page displays the same for everyone.
Thanks for your feedback.
Hi there,
Just installed the theme with the default demo. Everytime I make a change in the theme panel and hit save settings it seems to work but when I go to my website and refresh no changes appears!!!!!
I’ve been trying to resolve this problem for the past 2 hours. I never had this kind of problems with other themes.
I’ve cleared the cache in IE 11 but still does not work. I’ve tried with Firefox, Safari and Chrome same thing.
I’m hosted at Hostgator
As for plugins I only have these 3 activated:
Akismet
WPBakery Visual composer
WP Super Cache
Theme status in theme panel indicates 3 yellow squares:
1.
30 – the execution time should be bigger than 60 if you plan to use the demos
2.
1000 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress
3.
40 MB/request – We recommend setting memory to at least 64MB. The theme is well tested with a 40MB/request limit, but if you are using multiple plugins that may not be enough. See: Increasing memory allocated to PHP
Tried to increase memory allocated to PHP but it seems to be already done.
The file default-constants.php Line 18 to 29 is this:
// set memory limits
if ( !defined(‘WP_MEMORY_LIMIT’) ) {
if ( is_multisite() ) {
define(‘WP_MEMORY_LIMIT’, ’64M’);
} else {
define(‘WP_MEMORY_LIMIT’, ’40M’);
}
}
if ( ! defined( ‘WP_MAX_MEMORY_LIMIT’ ) ) {
define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );
}
Hi 3gca,
I have checked your site and found it working properly except of this wp booster error present on category pages: http://screencast.com/t/1UhaO8Abn – this happens because the setting you currently use has been changed in the latest update. It’s enough to go to theme panel > categories and set the category template: http://screencast.com/t/JmI2zZx8xoV make sure you clear the cache, purge cdn file if you’re using and test again.
Please provide more details about other issues you experience after latest theme update and also make sure you empty all chase, purge cdn files if your using any and make sure your also test this without plugins, just theme’s plugins.
Please also provide more details about the ‘Malware’ warning from your website after theme update so we can look into it.
Please let us know!
Thanks for the message!
Hi
I’ve checked you site and the social icons works fine now: http://screencast.com/t/Hm7meTjR5J If you still have this issue please try to clear all caches and test again. Let me know how it goes and provide more specific details if you still need assistance on this.
Thanks!
Hi,
Sometimes there’s a delay on google severs and the browser waits for the font to be loaded. This happens only the first time you access the site, after that the fonts are delivered from the browser’s cache.
Unfortunately I don’t know any solution for this. You could check if there are any fonts which are not used on your pages and they are requested from google. If they are, remove them.
Thanks!
I also ran previous sites through MaxCDN and Cloudflare – both paid for about $29 per month – I use neither now no cache plugin even and have lost 1 second. For my audience this is fine. So it’s even paid for itself 10 times over.
I hate to say this as many disagree but GoDaddy Managed WordPress as a host has been awesome and also contributed to good speeds, cache at host and backups and staging sites. But will probably have to move to private soon if traffic keeps rising ?
hello Andrei..
i’m sorry, i mean the problem is in the Time, not the date http://www.screencast.com/t/gG6gDeKJJdt5
i’ve try to deactive all plugin except Visual Composer and Revolution Slider, clean browser cache, and test again. still have a trouble 🙁
Hello,
I have checked your site and you seem to have a redirect on your links:
http://screencast.com/t/2fcWJJ6IsP , https://en.wikipedia.org/wiki/HTTP_301
Please try to disable all plugins except visual composer, clear your cache and purge your files if you use CDN.
Thank you.
Hello Marek,
Our theme was tested with all versions of IE from 8 to 11. You can check our demo: http://demo.tagdiv.com/newspaper/ . There you will see the default state of the theme and you can inspect it yourself on IE 8 9 and 10.
I have checked your site and it seems to have some sort of interference.
Please disable all your plugins except of Visual Composer to make sure that it is not a plugin conflict, also clear cache and purge your files if you use CDN. Let me know if you still have this issue afterwards.
Thank you.
Hello ferkof,
We recommend using WP Super Cache with its default settings, as this is the setting in witch the plugin was tested. Try reverting your settings to their default, then disable all other plugins except visual composer, clear your cache and purge your files if using CDN.
If the problem persists send us a link to your site so we can better identify the problem
Thank you
