Search Results for 'cache'

Hi,

I think that it is not be enough just to delete W3TC folder/plugin if you have set it not only for page cache like we recommended. Please try these steps to remove it – http://journalxtra.com/wordpress/uninstall-w3-total-cache-proper/

Thanks!

Hi,

If you set a custom font and then you make changes to it’s path you have to save the settings in Theme Panel -> Theme Fonts, the theme will generate a new css.

If you use a cache clear it. If the issue is still there try to delete the cache plugin and see if it works.

If this doesn’t help please send an email at contact@tagdiv.com , include a link to this conversation and provide wp-admin access so we can take a look.

Thank you!

Hi,

Please check this without CDN(disable if you use it), also disable all your plugins except of Visual Composer and clear cache. Then regenerate your thumbnails again and see if you still have this issue.

If this doesn’t fix your issue, please send an email at contact@tagdiv.com and provide wp-access so we can take a closer look. Also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Hi,

We made some tests on our side with WP Super Cache and it behaved better that W3TC. So you can also use it – https://forum.tagdiv.com/requirements-for-newspaper/

Thanks!

Hi,

Yes it does:
– speedbooster moves the css and js at the end of the page, this removes render blocking and improves the score on pagespeed;
– the cache plugin creates a copy of each post/page and delivers it from the memory;
– the cdn makes a copy for each image, css and other heavy resources and delivers them from high speed servers which are geographically closer to the site visitor area. The servers are spread around the world, this improves the page load speed.

Thank you!

Hi,

Please disable all your plugins except of Visual Composer, clear cache and also check this without any js/css minifications. I have checked your site and the issue seems to be caused by this css – http://screencast.com/t/5NGRKOvML – http://screencast.com/t/sqTAQGqG So this css and a margin and I guess that it comes from a plugin that you use.

Also if you refer to the quotes you can find them in Formats – http://screencast.com/t/nDCcuirC6Wx The shortcodes were removed, html is used now to allow a backend replica of the frontend.

Thanks!

Hi k24,

I have checked your site and the issue with social icons is happening also on desktop. Please check this without any plugins active except of Visual Composer, clear cache and purge your files as I see that you use CDN, then see if you still have this issue with social counter icons.
If this doesn’t fix the issue, please try to replace elements.png and elements@2x.png files with those provided with the theme version that you use – http://screencast.com/t/NYJ6voKq
Regarding mobile menu you can use custom css the change it color: http://screencast.com/t/eu3aUxL2pm

@media (max-width: 767px) {
.td-header-wrap .td-header-menu-wrap-full, .td-header-wrap .td-header-menu-wrap, .td-header-wrap .td-header-main-menu {
background-color: #fff !important;
}
#td-top-mobile-toggle i, .header-search-wrap #td-header-search-button .td-icon-search {
color: #222 !important;
}
}

Yes, you can use this guide to update the theme to the latest version(A-also video tutorial,B,C) – https://forum.tagdiv.com/how-to-update-the-theme-2/ and you can do this without plugins active and then update the Visual Composer and other plugins that come with the theme(if you use).

Thanks!

Hi,

We made some tests on our side with WP Super Cache and it behaved better that W3TC. So you can also use it – https://forum.tagdiv.com/requirements-for-newspaper/

Thanks!

Hi,

This css prevents the site’s responsiveness: http://screencast.com/t/7gcfrJPtd4p9
Make sure that you also disable any html/css/js compression tools and test again then also make sure you empty all cache and purge cdn files.
Let us know how it goes and provide your admin user and pass via email if you can’t managed to fix it so we can have a look at this.

Thanks

Hi,

1. Using Ad Box(block or/and widget) and set sidebar ad, it will display the same ad. If you want to display a different ad you can paste the code in a custom spot from Theme Panel > Ads and set it in Ad Box block.
2. Unfortunately the theme doesn’t have an option to remove ads on specific page/post. This can be done using custom css or alter the code, but the issue on your site is the classes from body are missing and I need it to use a specific class for your single product page(or all products page).
I think that it is a conflict and a plugin remove those classes from the body, please check – http://screencast.com/t/TvG4K9JVSy it should look something like this – http://screencast.com/t/nSWbEOYJP8 Please deactivate all plugins except of Visual Composer, clear cache and use browser inspector tool(F12 on Chrome) on any of your articles not only product page have this issue and see if they appear, then activate your plugins one by one and see which one cause this issue.
3. Please check also our demo and see if you see the same problem – http://demo.tagdiv.com/newspaper/td-post-2015-awards-all-of-the-best-and-worst-moments-from-the-show/

Thanks!

Hi,

We made some tests on our side with WP Super Cache and it behaved better that W3TC. If W3TC works better for you then use it.

Take a look in the error.log file to see if there’s something strange, also check the traffic logs.

Thank you!

Hi,

Please also test this without plugins, leave just theme’s VC plugin active, empty all caches and purge files if you sue cdn host then test this again and let us know if it still happens.

Thanks

Hi,

It dose work, I’ve just tested it, so make sure you empty all caches and/or purge cdn files and test this again.

Thanks for the message!