Search Results for 'cache'

Hello,

I checked your website and now the social icons are displayed, it may have taken longer to appear due to the cache plugin => https://www.screencast.com/t/IyV0Wc5yZB

Thank you!

Hello!

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello !

As you can see here this seems to be working: https://www.screencast.com/t/h7sFYoHrIZ9

I have tested this on AMP too and everything works. Please make sure to clear your cache.

Thank you !

Hello,

Please select the the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS
and please make a test using only tagDiv plugins, to make sure that you do not have a plugin conflict.
Also, you can try to double the values that we recommend, after that save the changes, clear all cache and try again.

Let me know the results!

Thank you!

Hi snovosel, if you are using the Newsmag theme, the options to edit the date format can be found here -> https://i.imgur.com/6m6qNHL.png if you are using cache plugin, enable the option for JavaScript date to not cache the date (also it can by use the general option from WordPress -> https://i.imgur.com/C5PR1XV.png).
Thank you!

Hello !

Unfortunately I don’t see how this is a Newspaper Theme caching issue, from what I could have found this is something that your host might be more helpful on it: https://wpmudev.com/forums/topic/clear-cache-on-multisite-subsite-mapped-to-different-domain/

My suggestion is to contact them and let them know about your issue. maybe they are offering caching solution that you are not aware of, this happens quite often.

Thank you !

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hello!

Normally it should appear that element.
Please check the theme and plugins to be up to date.
Make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hello,

First, make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) check this: https://www.screencast.com/t/88pK5QXpC –> https://forum.tagdiv.com/requirements-for-newspaper/ clear all the caches and check the results.
Also, if the problem persists after that, contact us via email at contact@tagdiv.com and provide the following:

– wp-admin URL and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you!

Hello,

Usually, this problem appears when the requirements are not set like in our guide.
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ in special this => https://www.screencast.com/t/uFfzyflRd
After this, if the problem persists, please you will have to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again, and check the results.

Let me know about your results!

Thank you!

Hello,

Indeed this seems to be a weird problem. My suggestion is to first start clearing your cache. Make sure that your cache is optimized and cleared. Also what You should do is to check your plugins. Please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello !

I have inspected your website but nothing seems to be out of ordinary. I kept refreshing and trying multiple pages.

Please try to clear your browser cache. Go on your website and press CTRL + Shift + R

Let us know the result !

Thank you !

Hello,

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello,

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Let us know about your results!

Thank you!

Hello,

According to the message, you need to delete the file that was created by the Litespeed Cache and this way the new plugin for the cache can create the new file with the new settings.

Thank you!

Hello,

Please make sure that you are using the last theme version, Newspaper v10.3.9.1 and last WordPress version 5.7.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.

Let me know the results!

Thank you!

Hi,

Please check if you don’t have a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please try the solution provided above, and if this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!