- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
Hello!
It should be working.
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
I checked your website and it seems to be fine now.
Did you manage to solve the issue? Maybe it was only a cache problem.
Usually, the problem is from Yoast SEO -> Appearances -> Author archives settings which need to be enabled.
Thank you!
Hi Sociality, do you get some messages when yo try to login? or is simple not stay without attempt to do something?
Please make a test and try this only with theme plugins activate, disable all cache and other plugins except tagdiv plugins and try again.
Let me know the results!
Hi,
Did you try only with theme plugins without cache plugins and extra plugins ?
For the logo problem, I see that you have set an white logo https://i.imgur.com/x4VefuU.png and you need to have set a background color to work. lease check to see if you do not use 2 different images for logo, one for the simple logo and one for the retina -> https://i.imgur.com/9JOdA4u.png
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello Support Team.
I have version 9.1 of Newspaper Template installed on my wordpress. Some time ago I set up a banner using Theme Panel / Ads / Header ads. Today I tried to edit the banner code but the panel does not display the options of any position. I just make click but nothing displays. It does work in other options, but not in the Ads feature.
I have disabled all plugins except for tagDiv, but it doesn’t work.
I have disabled the child theme and cache plugin, and it doesn’t work either.
I have used the Mozila Firefox console and this is the error that indicates:
Reference error not detected: tdcContextMenu is not defined
init https://www.furgosfera.com/wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js?ver=9e241c87ee8782e8f19bb886a935e653:10
jQuery 2
Shipping
handle
How can I solve that? Thanks a lot.
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hi
I have uploaded only 2 plugins – Duplicate Page and Font Awesome. I have deactivated them and checked but the problem still remains. Also, another problem has emerged, the logo disappears from the header. I mean I can see the logo but the owner of the website can’t. We have checked it from different browsers, cleared the cache but the problems are persisting.
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
I wrote manual translation from the Newspaper translation panel. However, it is not updated on the page. I do not use the cache plugin. I cleared the cookies and cache in the browser. See also: screenshots
Can you help me ASAP?
Translation issue 1
http://prnt.sc/wfrzn2
http://prnt.sc/wfrzri
Translation issue 2
http://prnt.sc/wfrztc
http://prnt.sc/wfs196
Note: I tried translate with loco translate. Nothing changed.
Hi,
Please make a test and try only with the Newsmag theme plugins enable and disable all the rest of the plugins that you have. Then check to see if the problem is still persisting. Right now is look that the date is cached.
Let me know the results!
Hi
configured the cache plugin.
all fine but there s another problem.
1 .when I’m logged in to the site, it shows the correct version on pc ( the pc version pc): http://prntscr.com/wfrkma
2.but when I’m not logged in to the site it shows the wrong version on pc ( the mobile version on pc ): http://prntscr.com/wfrl0l
3 cant we have a standard mobile menu if we are not using the mobile theme. ??
Hi,
If I’m right you have display the mobile theme plugin on desktop.
If you are using the mobile theme plugin, then you must have those thumbs enable, go to theme panel > block settings > thumbs the “265×198” and the “741×486” thumbnail sizes.
Also when the mobile theme is displaying on desktop, then you have a cache conflict, the plugin for cache that you are using do not recognize the mobile and desktop cache. WE recommend to use WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello!
This happens because you have in settings > discussion check the box for automatically closed comments after a set numbers of days -> https://www.screencast.com/t/96CzDYJIrl please uncheck the box and save the settings, after that clear all cache and see if there is still a problem ( the “Comments are closed” text should disappear and comments will open again ).
Thank you!
Hello!
This situation appear when you are using the mobile theme plugin and the cache plugin that you have do not has options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello!
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi guys
Not a smooth migration as you can see. Now home page is showing a slow loading, passing from text without style to search mobile hover in desktop until all images have loaded. Strange because this has happened without any previous change, just cleaning caches and such trying to solve mode-less.js and text.js errors, icons not showing on td-composer, etc.
Well, apparently is Newspaper theme issue. I was working on ionMag without any problem until I migrated and reached this js error:
Uncaught TypeError: Cannot read property ‘hasAttribute’ of null
Also, I’m having several mode-less and text.js warnings which I tried to remove cleaning cache after disable td plugins. Not lucky until now.
Edit: Modal lightbox is not including featured image. I’m using a pulse pro template. Default theme seems to work as it used to.
Hi,
On my website footer (example), I’m displaying recent posts using a tagDiv block and have edited the CSS file(s) to try and get the desired colour effect i.e.:
a - #fff
a:hover - #cd5c5c
When the cursor is over the wider div, however, the hover color becomes #b00000. While it’s not the most important thing in the world, I’m not sure how to change this?
It seems to be caused by this CSS element:
.td_module_wrap:hover .entry-title a
This has the color #b00000 and is active when selecting hover in Google Developer Tools on the div
td_module_6 td_module_wrap td-animation-stack
This CSS is showing as coming from
(index)
The changes made to the CSS stylesheets not showing at all. I’ve purged the cache to no effect. Can anyone advise on how I can either amend the CSS or change the theme settings to get the desired hover color?
I hope this makes sense!
This works fine. However, I can see that a div class is applying a :hover colour of #b00000 when the cursor is over the
.td_module_wrap:hover .entry-title a,
Hi !
I have an issue with my Instagram Footer on my website https://kekow.fr/ : the images are not showing. It seems my website can find the content of my feed, because the link to the Instagram posts works. I tried disconnect and reconnect my account from the Panel, disconnect all my plugins to see if there was a conflict, clear the cache… Nothing seems to be working. My token is not expired yet and my theme is updated with the latest version.
I am running out of ideas. Any tip would be helpful. Thanks !
Hello!
You can check this video to see how is going on: https://www.screencast.com/t/satdGvr9
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !
Thank you!
Hello!
I checked your website and it seems to be working well.
Please delete your cache and try again.
Hope that helps you!
Thank you!
