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Hi Vlad,
Thank you for your replay, to what “cache” are you actually refering? The cache of my browser? Any cache of the server? The WordPress cache?
Please let me know!
Hi moss8007,
Please make sure that you are using last version of theme, Newspaper v10.3.6.1 and you have all theme requirements set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
This is very strange, also is the first time for me when I heard about this kind of problem.
Let’s try to figured out what can be the problem:
1. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
2. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please try to clear your cache and re-try.
Let us know the result !
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I keep getting the same error message every time I save in the TagDiv composer. My changes do save however. I deleted all plugins except the ones provided with the theme, cleared my cache and am still getting an error. My site also meets the PHP and WP version requirements. Let me know what I should do next.
I have disabled plugins and cache.
Ignore!
Don’t worry I managed to solve it. I emptied my cache and it has done the job. All back and operational!
WP 5.5.1
NextGen = 3.3.17
Site’s Front-end works great.
But when I tried to edit post or page in WP backend I’ve got “502 Bad Gateway”
for this link – mysite.com/wp-admin/post.php?post=13187&action=edit
Wp-admin access = 755
post.php = 755
When I disabled NextGEN Gallery – I can edit post or page.
Error log don’t show my explanation of a problem ?
define(‘WP_DEBUG’, true) in confing.php doesnt show me warning about it.
Cache for browser and site was cleared – it didnt help me for Backend post edit.
After that….
I’ve deactivated ALL plugins (and template and cache and more).
The source of a problem that 2 plugins can’t work together
NextGen Version 3.3.17
and
WPBakery Visual Composer Version 4.12.1
WPBakery Visual Composer Version can edit post and page without active NextGen.
When NextGen was activated and WPBakery Visual Composer Version is active – post \page is not edited.
I recorded video of my testing and sent to the support (at) tagdiv.
Hi gumball44, I think that this query we can handle only if we have access to investigate the website, only in this way we can see if thee are some settings or something that can interfere with the theme options and cache those elements on homepage and categories.
If you want can send us an email at contact@tagdiv.com and provide admin login and cPanel, also make first a full backup to your website and database. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hello !
Please make sure that you clear your cache and try again.
If that still does not work Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
You can also right click on the element and remove it. If this does not work too:
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
system requirement is as per your documentation and I deactivate all other plugins and clear all cache then also showing the same error.
Please help me.
So the problems were caused by that cache plugin.
I’m glad that the problem was solve!
Have a nice day!
Hi Vlad,
Thank you, we have installed the code a week ago and we have cleared the cache several times.
The AMP Ads code installed is the following:
https://imgur.com/a/Cy5V4MN
Hello !
Please provide a link to your website in order to see what can be wrong. Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have cleared your cache and also that you have inserted the correct amp ads.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have your cache cleared. We have inspected your website and everything works well when resizing.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi
If you are using WordPress v5.5 or v5.5.1 and Newspaper theme v10.3.6.1,
Please try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Let me know the results!
Thank you!
