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Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi elaxioma,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If you are using Newspaper v10.3.6.1 please try the following steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem persist, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi finejoeyoung, if you said that now the option is st on amp, then yes, it will be display the responsive version for mobile and the mobile theme layout will be use only for amp.
Please set it again on mobile+amp save the settings and clear all cache, after that check the results! If the option is still change, please check the plugins to make sure that you do not have a plugin conflict.
Let me know the results!
Hi juniorjlk,
For the problem with ajax, please check the untested plugins that can be in conflict with our theme, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that you or your host do not have some security module or a firewall that is blocking the theme or theme plugins.
If you want to apply the background color only category pages, for category tags, then you can use the options from theme panel (without cloud template) -> https://i.imgur.com/qnC5aS2.png -> https://i.imgur.com/XxPH980.png if you are using a cloud template, you need to check the settings for style set on the category siblings -> https://i.imgur.com/199rSph.png
If you want you can check the suggestions from this topic:
-> https://forum.tagdiv.com/topic/category-name-as-a-class-on-category-anchor/
_> https://forum.tagdiv.com/topic/how-can-i-show-the-category-of-each-post-on-the-thumbnail-of-the-post/
-> https://forum.tagdiv.com/topic/how-can-i-show-the-category-of-each-post-on-the-thumbnail-of-the-post/
Thank you!
Hi tbs10, I think that on that website the problem was some old cache. When i checked your website this already display correctly the Instagram feeds.
Normal what you can do is to remove the Instagram account from theme panel, clear all cache and add it again, after that clear again the cache and this should start to work.
If there is still a problem, you can sand us an email and we’ll check the problem.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi frudy,
Please do not replay multiple times in topic, will only delay the time until you get the answer, we answer in topics from oldest to newest.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also most of the problems that you reports are usually made by untested plugins that can be in conflict with our theme, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that you or your host do not have some security module or a firewall that is blocking the theme or theme plugins.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
This is the result from Gutenberg as you can see here: https://www.screencast.com/t/X1Ojh1YW ; https://www.screencast.com/t/LoTxuzxs Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Calin,
Yeah, seems it was a problem with our cache plug-in, thank you for your support.
Hi,
I am using SiteGround as hosting service provider & your Newspaper theme (latest version) for my wordpress sites. SiteGround provides SG Optimizer plugin (Cache type plugin) which I am using and it’s working great. I am thinking of using your AMP plugin for AMP pages. I need to know whether the SG Optimizer & you AMP plugin compatible with each other.
Thanks & Regards….. Renu Bakshi
I selected the Mobile+Amp for the mobile theme. However, it shows the desktop responsive layout when on mobile and the mobile theme is now only on AMP. I’m using W3 Total Cache.
resolved, were problems with the CDN cache
but the errors ajax in the console continue
Thanks for instruction – I did according to instruction https://forum.tagdiv.com/smart-sidebar-2/
but Smart SideBar didn’t show me – watch video – https://forum.tagdiv.com/smart-sidebar-2/
Please advise, what am I doing wrong?
step 1 – https://prnt.sc/tzrs91
step 2 – https://prnt.sc/tzrsqz
step 3 – Cache was cleared – but I can’t find such picture in SideBar. 🙁
here it is an example – https://prostobzor.com/garmin-fenix-7/
P.S. I’ve send my credentials to Tagdiv support email
Hi, yes, it may have been just a cache problem, but if the problem reapers or you have other questions, let us know!
Have a nice weekend!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Calin,
This morning all was good again. No JSON errors 🙂
Maybe the JSON error was cached when I downgraded from 10.3.6.1 to 10.3.6… I don’t know, but today I can save posts again.
Thanks.
/Twolle
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
For the header logo follow our guide here: https://www.youtube.com/watch?v=HXQQygkCCJo
Thank you !
