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Hi Chris Baird,
I just checked your website and the drop down menu doesn’t work for me either. in most cases this is a plugin conflict, therefore, please disable all non theme plugins, clear all cache and check again.
Let me know the results!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Our entire team and a lot of customers updated to the new WordPress without an issue.
Thank you !
Hi,
Please note that if you are using WordPress 5.5 only Newspaper 10.3.6.1 will work correctly, if you have this version and the tagDiv Composer is not working, please follow the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If there is still a problem, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.
Let us know the results!
Hi Miach, if you have the last version of Newsmag theme, please remove the Instagram account from theme panel and disconnect from theme panel Instagram, after that connect again and make sure that you clear all cache.
Let me know the results!
Hi ottopop, if you are using the last version of newspaper v10.3.6.1 and wordpres 5.5 follow the above steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If there is still a problem, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.
Let us know the results!
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I have used ‘Newspaper’ before without an issue. I created a new site using latest version (10.3.6.1) and I have problem with Smart List.
I always used and I want to use,
Post template: Single template 13
Smart list: Smart list 6
Tags: H3
I have also tried other combinations without any luck.
an example is at page:
https://earthology365.com/top-10-most-beautiful-places-in-santorini
I noticed that the next button has the correct url ‘https://earthology365.com/top-10-most-beautiful-places-in-santorini/2’
but on click I always get the first part.
Thank you in advance!
Dimitris
system information…
Theme config
************
Theme name: Newspaper
Theme version: 10.3.6.1
Theme database version: 10.3.6.1
HTTP channel test: wordpress
php.ini configuration
*********************
Server softwar: Apache
PHP Versio: 7.4.8
post_max_size: 50M
max_execution_time: 300
max_input_vars: 5000
SUHOSIN installed false
PHP extensions
**************
mbstring: available
GD library: available
WordPress and plugins
*********************
WP Home UR: https://earthology365.com
WP Site UR: https://earthology365.com
WP version: 5.5
WP multisite enabled: No
WP Languag: en_US
WP Memory Limit: 128 MB/request
WP_DEBUG: No
Caching plugin: WP super cache
Hello Vlad, I am looking at the W3cache manual that tells me, but it is very different from the plugin that I have installed, it is the Pro version and the latest version, just updated. Therefore I cannot follow your manual, there are many sections in your manual that I cannot find in my plugin. What should I adjust so that it does not continue to happen to me that in the web version, it is seen in Mobile format?
Thank you
Hello, calin.
After solving the miniatures and being loaded in the RSS and FEED, it turns out that after x time or from one day to the next, the thumbnails are deleted, so from what I have seen and I show you in the video the thumbnail file It is in the serve and the address is the same, but if I load the thumbnail, the main page comes out and not the thumbnail, I’m doing tests with the cache plugin in case it is the cause but I don’t know where to solve it. The funniest thing is that if I update the entry it comes out again, see the video.
My Tag Div composer is also spinning, not loading, i’ve uninstalled and reinstalled and cleared the cache. So, yes I agree, my issue is different, but also includes the same issue as OP. Which is why I said same, but ALSO. Perhaps I could have been a little more clear. and I’ve submitted a ticket to support, so hopefully they respond and fix things, otherwise I’ll head back to Avada. 😀 thanks!
Hope it’s ok to post, I searched the forum to no avail.
Within post content I see in dev tools that each of the contents paragraphs has <p style=”max-width:600px;> which I would like to see changed to max-width:92%, but no matter where I go and try it does not seem to want to do this, in the preview it looks fine in the composer when adding custom css “p {max-width:93%!important;}”, yet hit save, clear all cache and check on front end, no changes are to be seen and the text has still only got <p style=”max-width:600px;>, boss not happy says it looks very ugly, so hope there’s an easy fix, going to use different template not really an option.
Thanks in advance
template screenshot original
https://freeimage.host/i/dXnXKx
screenshot of desired result
https://freeimage.host/i/dXnVPj
Sorry guys, I solved my own issue. it was my hosting’s cache system. Cleared cahe and it’s fine.
Hello !
Please make sure to clear your cache. We have investigated your website and everything seems to be in order from our side.
Thank you !
Clear browser cache (after all other steps) does work.
But it is quite unstable. After a while cache has to be cleared again.
So in essence, there actually is a problem with TD Composer in WP 5.5. that has to be addressed.
Hi,
I’m not sure, but in some cases the youtube api key can be became invalid, and you need to make a new one and replace the old api key, after that you need to clear all cache.
If this is not fixing the problem with youtube social media counter, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Thank you!
Hi Edbit, I just checked your website an now I do not longer found a place where to be try to load the font from your screenshot, maybe this was only in cache, to make sure about this, clear all cache from your website, host and the browser that you are using.
Thank you!
I deleted all the caches, from 4 different browsers….
i guess browser cache.
after restarting system in the morning, clearing cache again (3rd time), it worked
Hi, is look that this is not working on your website correctly even in chrome. I just checked again on my install an for me is working, please try the follow steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem persist, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
I finally got it working.
I tried my browser of choice (Firefox) – despite clearing the cache it failed.
I tried Google Chrome – cleared the cache – it failed.
I tried MS Edge – it worked!!
After it worked with Edge, I tried it with Firefox & Chrome. They also worked.
Wierd?
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear the WordPress Cache and Browser cache
You can also try different browser. It’s working fine on Chrome, Safari, Firefox, and Edge.
Hello !
As you can see here: https://www.screencast.com/t/aqxI311Hf9G The code works on our side. Please make sure that you have inserted it correctly and clear your cache.
Thank you !
Hi,
Make sure that you are using the last theme version, Newspaper v10.3.6.1 only this will work with WordPress v5.5, if you have this version and the problem persist, try this:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Let me know the results!
Hi,
Yes, the last version of Newspaper v10.3.6.1 is working correctly, this is compatible with WordPress v5.5, but before you make the update, please make a full backup to your website and database and only after that make the theme update -> https://tagdiv.com/update-newspaper-theme/
If the problem persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
