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Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
I don’t use cache plugin.
There is another way to solve without installing new plugin?
Hello !
Please make sure to clear your cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
This is most likely a caching issue !
Thank you !
Hello !
You can do it by simply deactivating the Mobile theme plugin. Don’t forget to clear your cache after that.
Thank you !
HI,
As I can see in your screenshots these seems to be some extra blocks, these must be set there by something, it can be a plugin or some settings that you have made, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the articles are still display, please provide me a link where I can inspect theme, in this way I will be able to see if these are set by our theme or some plugins.
Let me know the results!
Does the Newspaper theme only work optimally when using the WP Super Cache plugin ?. The thing is I use LiteSpeed Web Server (CyberPanel) and previously installed the LiteSpeed Cache plugin and it can’t be read as a cache plugin on the Newspaper system status.
then, what is the best web server to use newspaper theme?
Thanks.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I think that this is a plugin problem, as I can see autoptimize plugin set an line height on 0 -> https://i.imgur.com/jiNq9cY.png , please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, make a full backup to your website and database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and credentials. We will take a look to this problem and we’ll try to fix it. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi gmgcreative,
I just checked your website and for me is displaying only on mobile.
Just make sure that you set the hide option on element like this -> https://i.imgur.com/WwhAt0K.png
Also if you are using cache plugin, clear all cache and try when you are login to see the results and only if is working check in incognito.
Let me know the results!
Thank you!
Hello !
We wanted to investigate your website and it is not even running. Please note that your website must be in top condition for adsense to run ads. Please make sure that your website is running perfect and that cache is cleared. The ad codes are inserted correctly.
Thank you !
Hello !
We wanted to investigate your website and it is not even running. Please note that your website must be in top condition for adsense to run ads. Please make sure that your website is running perfect and that cache is cleared. The ad codes are inserted correctly.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi shtik,
Is look that currently the Newspaper theme is no longer activate.
1,2,3:
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps (please set this code in .htaccess file -> https://prnt.sc/sxv7hk).
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hello !
Please make sure to clear your cache, this is how your website looks on our side: https://www.screencast.com/t/XcJ7TK5NHvqp
Thank you !
Hi,
I’m using Slider Revolution for my homepage animations. I have two different html5 videos (one designed for mobile devices and ipads, and one designed for desktop). Therefore I have created two separate Revolution Sliders as you cannot change the background for different devices in one Rev Slider.
Therefore, I have made one slider to appear on desktop, and one to appear on mobile devices. I have both in separate rows on my homepage and have changed the visibility of each in the row CSS settings.
I have double-checked to ensure all the settings are correct, but the Sider Revolution I have made with the mobile-friendly video does not appear on my ipad, even though I have set the row’s visibility to ‘show’ on ipad.
I’ve purged cache before checking in incognito. Still not working. Mobile and desktop work, just not on my ipad.
Are you able to offer insight and advice?
Thanks,
Georgia
Hi navindesigns,
I just tested the video on my install and this is look like this -> https://i.imgur.com/V0ws0jo.png -> https://i.imgur.com/ov3UB93.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me some more details about the way you set the featured video, in this way I will be able to try on my install to see if I can reproduce it as in your website.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
On Dektop it works fine for me to hide a row that should only display on mobile. But the other way round it does not! A raw that should only display on desktop also displays on mobile and tablet. (In backend it looks fine but the actual output on frontend is wrong)
How it looks in backend https://prnt.sc/tsrp79 (Display = “hidden” for mobile)
But on frontend it appears: https://prnt.sc/tsrqjo
Tested with latest versions, no cache, Link to site: https://xn--reisebro-c6a.de/thema/reisehinweise/
I did all these things before posting here, I deactivated all plugins cleared cache, deactivated cache plugin but the same problem happening. Even I’m testing it on fresh new website, I haven’t added any content to my New Website.
Hello !
We recommend wp super cache because that what the developers used when creating the Newspaper Theme. We have faced some conflicts between various cache plugins and Newspaper theme and until now WP Super Cache did its job perfectly.
Thank you !
Hello !
The right place is indeed the analytics one: https://www.screencast.com/t/XdpkZIl9U7C Please make sure that you copied the correct code and also please make sure to test this from another device / browser.
Also make sure to clear the cache.
Thank you !
