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Vlad S
tagDiv Staff

Hello !

Q1: Please try this CSS code. You can adjust it if you want: .tdc-row.td-stretch-content, .tdc-row-composer.td-stretch-content {
margin-left:35px;
}

The codes must be inserted here: https://www.screencast.com/t/fyP7TBVPWvhQ

Q2: Please make sure to clear you cache and also try from a different device. We have tested this on our side and it does not happen. So new users will see your website ok.

Q3: Unfortunately your button is not working: https://www.screencast.com/t/sRF3a0Glvbtk

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

icandothisallday
Participant
#0

Is it okay for me to use Thrive theme and Newspaper theme at the same time?

Hello!

I have a question, I already got thrive theme which includes page builder before I purchased Newspaper which is one of the presents from god.

I saw one of your tips on website which tells do not use another page builder. Am I right?

and the other question is when I activate 2 plugins such as Official AMP for WP, tagDiv Mobile Theme, there is something wrong with my website on mobile phone. I need to study….

LAST QUESTION is I use Cloudways and they already give me Breeze, this is for cleaning cache. Should I still get Wp Cache??

The reason I ask 3 questions is I don’t want you to make bothered… Sorry for too many questions..

Be safe Sir!!

Oluomo23
tagDiv Member

I have Autoptimize installed and is now disabled but the problem still persists. I have followed the WP Super cache settings as well. But when I logged in, it shows normal page on desktop

caver778
Participant
#0

Hello

I followed the guide on: https://tagdiv.com/amp-newspaper-theme/

I like the mobile theme on mobile, but when I activate it and delete cache on my PC, then the browser shows me the mobile theme on desktop.

How do I setup for to switch according to the device.
Desktop = Normalt desktop version
Mobile devices = mobile theme.

I have deleted Mobile theme and AMP for now, because it fucks my site up pretty bad.

I normally choose the 2. choice (mobile + amp)
The AMP plugin is different from your SS, but i choose Transitional and then I approve all the boxes down below.

That setting is making me show mobile theme on both desktop and mobile devices. What can I do to prevent that?

Calin
tagDiv Staff

Hi,

Did you clear all cache, because is look that the above css is not on your website, I can not find it anywhere.
Also you can style to set the code in head of website
<style>
#bbpress-forums > *, .bbpress .td-page-title a
{
color: #ffa301!important;
}
#bbpress-forums .bbp-topic-started-by a, #bbpress-forums .bbp-topic-started-in a , #bbpress-forums .bbp-forum-freshness a, #bbpress-forums .bbp-topic-freshness a, #bbpress-forums .bbp-forum-title, #bbpress-forums .bbp-topic-permalink
{
color: #fbf8f8!important;
}
.bbp-forum-content ul.sticky, .bbp-topics ul.sticky, .bbp-topics ul.super-sticky, .bbp-topics-front ul.super-sticky, #bbpress-forums .bbp-body .super-sticky, #bbpress-forums .bbp-body .sticky {
background-color: transparent!important;
background: transparent!important;
}
</style>

Like this -> https://i.imgur.com/qhlhgMu.png and make sure that you clear all cache.

Thank you!

#0

Hello

I’m building a site using VIDEO NEWS from Newspaper.
https://demo.tagdiv.com/newspaper_video_news_pro/

I have a question about some theme fixes.
Q1:
When I made a mobile layout,
There is a lot of space on the right and no space on the left on the post page. I want to make spaces evenly on the left and right.
Please tell me how to modify it.
1.pdf

Q2:
The layout of the top page is broken when the tablet is displayed horizontally.
Also, when the tablet is displayed vertically, the layout of the top page is also broken.

This phenomenon is done by default in the theme.
It is displayed nicely in the simulator, but the display is broken when actually displayed on the iPad.
I’m obviously checking the cache out.
2.pdf

Q3:
I have some content that is modal, but I am having trouble because it is not displayed in the foreground.
The following description in CSS is not reflected.
.tribe-common div.tribe-dialog {
z-index: 999;
}
3.pdf

View it on your PC and click the link.
Please click「Get Tickets」

Please display this link on your smartphone. It is displayed without any problem in the simulator, but when the page is actually displayed on the iPhone, the menu appears on the modal. Of course, the cache is deleted and verified.

page

I would like to know how to modify it.
Thank you.

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

spotlight.africa
tagDiv Member

I also tried clearing my cache, and looking at the page in Chrome in Incognito mode, and in Firefox and Safari… the same problem is present.

Calin
tagDiv Staff

Hi,

Is just checked your website and now this is working -> https://i.imgur.com/fLubRRc.jpg just make sure that all posts has featured image.
If the problem persist, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

Is possible that you post content to be bock from some plugins that you are using.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi Nagarig,

Since this case only appears for a few users, it can be something that prevent the theme functions to work correctly, maybe you are using some plugins for optimize or security, if yes, make a test disable these plugins, clear all cache and check the results.

Thank you for your understanding!

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

1.All the templates and pro demos are fully editable with tagDiv Composer. So you will have to use tagDiv Composer in order to make a change.

2. Please provide a link to your amp post so we can have a look at it.

3. Loop ads are not coming from Newspaper Theme. This option is not available at the moment.

4. In a post you can have a normal post content and smartlists. Therefore you will be able to set your ads for each one individually.

5. That seems to be a plugin conflict: please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

As I can see the code was good -> https://i.imgur.com/xUrq6tg.png I think that the problem was until the cache was clear or change on your website.

Thank you!

rougesmagazine
tagDiv Member

I cant stop using all plugins, many of my plugins provide essential services to my site. The site will not operate without them and I would have to shut the site down until this is fixed. I use WP super cache as recommended and the cache has been cleaned out. I think I meet all the system requirements. I have cloud hosting through siteground. The error looks like there is a missing file or directory?

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

We have tested this on our side and it doesn’t seem to happen on multiple tries.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

If this option is not displaying, then it can be a plugin conflict with some untested plugins, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

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