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Hi,
That problem was if you are using the WP Super Cache plugin, using this option https://imgur.com/RiGInyb the problem will be gone. Maybe you still have some cache on your browser or website, because without any cache plugin for me is working good.
Please provide me a link to your website to can check this problem.
Thank you for your understanding!
I’ve cleared the cache and it’s seems to me that there is no problem anymore.
I’let you know if I have any problem!
Thanks!
Hi,
Form what I can see you your screenshots look that home2 is empty.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please reinstall the demos again using the static page, and this should be fix.
Let me know the results!
Thank you!
Hi,
If all the settings for WP Super Cache are set as in our guide, then there should be no problem, please check if you are not using other cache plugins on your website or host.
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
1. I just checked your website with my mobile and everything seems to be working normal -> https://i.imgur.com/MIkWGjX.png -> https://i.imgur.com/ZsBycYZ.png if the problem persist, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and check again.
2. I think that you are referring to these -> https://i.imgur.com/oAhhOdT.png you need to edit theme using tagDiv Composer, click to edit the page like this -> https://i.imgur.com/VeqNcSP.jpg click on them and make the adjustment -> https://i.imgur.com/fs8nssQ.jpg
3. The background image from your homepage is set only for the first row -> https://i.imgur.com/g0Rms0p.png this background image is set on row like this -> https://i.imgur.com/swcgxja.jpg
4. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
5. These can be change from Theme Panel > Footer, in order to access theme, if you are using a cloud footer like this -> https://i.imgur.com/uwZsNL8.png you need to remove it until you make these settings -> https://i.imgur.com/V41sqds.png save the settings -> https://i.imgur.com/V41sqds.png after that set back the cloud footer and save again.
If you are using the last version of Newspaper, v10.3.2 you can make all these directly from mobile theme plugin -> https://i.imgur.com/CTfAVTB.png
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Let me know the results!
Thank you!
Hello !
Please make sure that you have cleared your cache. As you can see here, the ads are working: https://www.screencast.com/t/3BxStjN9vQI2
Thank you !
Hi,
In order to share the featured image of the posts on twitter you need to make the same settings as for Facebook, but for twitter -> https://i.imgur.com/ohTcsFn.png clear all cache and check a new share.
Thank you!
Hi,
Please update the theme to last version and check the results!
How to update the theme -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
If the problem persist, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hey man checked all of that, disabled plugins manually and re-activated. Cleared cache between each change. I’m still getting this blank screen.
I have all the requirements necessary installed in my site to use Newspaper, but I can’t edit my page designs.
How can you help me with this? I am totally stuck.
Everything is done now I sort it out but still it says Videos id’s not found: http://prntscr.com/rqzxjy I cleared the cache did all I can do. http://prntscr.com/rqzz0o
Thanks
Thanks for reply, I am using WP rocket cache plugin with cloudflare.
I cleared cache and than deactivated wp rocket, then disabled cloudflare.
but still mobile theme was showing on tablet.
I have found this thread and reply by you
We’ve made some more checks and is look that after the last updates there is a problem with the mobile cache, this is apply on table, our developers will try to fix this problem as soon as possible, sorry for the inconvenience!
Thank you for your understanding!
Are you sure this issue’s been solved?
Thanks
I have cleared the cache and checked the site again, but there is no change: http://b96n967.myraidbox.de/newspaper
I think caching is making the difference. I am seeing a huge difference between the views shown in both the backend and frontend, and what my analytics tool is showing.
The analytics tool uses Javascript, which executes every time the page is viewed whether it is cached or not. I think that WordPress/Newspaper uses PHP, which is cached and not executed.
Hi,
AS I can see you are no longer have the author in the posts, -> https://i.imgur.com/pBbEDoM.png -> https://i.imgur.com/ADiejy1.png if you want to remove it from the homepage blocks too, then you need to use these options -> https://i.imgur.com/uS0adrG.png, if you are using cache plugins, clear it and check the results.
If the problem persist, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
For me you static homepage is look normal -> https://i.imgur.com/wHLyM3d.png
Please try with other browser, maybe you have an extension in browser or some cache.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
As I know the Sucuri is not working well with our theme, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
If you are using WP Super Cache and you have this problem, please make sure that you have set these https://i.imgur.com/S7LbGeu.png -> https://i.imgur.com/RiGInyb.png this option should fix the problem.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/ -> https://i.imgur.com/ne2eSgs.png
and please increase all requirements that are lower, and follow all steps.
If the problem still persist please check these guides for Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
I just checked your website and now this is looking good, as for cache plugin, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate theme and make a test.
Let me know the results!
Thank you for your understanding!
Hello !
Please make sure that your cache is cleared. Here is how a normal customer sees your website: https://www.screencast.com/t/H3fBAW4V
Thank you !
It “worked” in the cloud template by adding this code directly editing in the template (not using tagDIV composer)
[vc_column_text]
[return_post_id]
<p><h5>Διαβάστε τη δημοσίευση σε αρχείο μοφρής PDF:</h5></p>
<div class="tds-button td-fix-index">Άνοιγμα PDF</div>
[/vc_column_text]
The thing is that in the server it displays the same PDF file as if it has been cached!
So although the id of the post changes, the evaluation to display the file, does not.
