- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
The newsmag template works on the Nginx platform with LiteSpeed+LSCACHE ?
I already use wp super cache, but problem is still here
Hi,
If the mobile view appear on desktop this is related to some cache plugins, you can make a test, please deactivate all non theme/tested plugins, also if you are using child theme and cache plugins and try again.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins or custom code, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me a link where I can check this problem.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello !
Please try a cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hi there, I have Newspaper set up on WordPress with all updates applied. Users occasionally encounter the responsive “mobile sized” view of the homepage when viewing it on desktop. This is not related to Mac vs PC or any particular browser. The issue persists if cookies/cache are cleared. Loading a particular blog post seems to always load in the proper view. Is this a known bug and if so, how can it be fixed?
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Make sure that your website is not cached. Please try a cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Thank you Vlad,
I only had Askimet (I have disabled it). I tried to disable all extensions on my browser and cleared the cache too, but the problem persists. The console in Explorer and Firefox doesn’t show any error. Could that be something related to the HTTPS certificate I enabled on my hosting provider?
Not sure…
https://www.dropbox.com/s/cpks9gs4g6eqosa/capture.jpg?dl=0
Thank you
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If the problem persist, please provide some more details and some screenshots.
Let me know the results!
Thank you!
Hello !
Make sure that your website is not cached. Please try a cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
How to avoid cache on header top bar, widgets (date and weather/temperature) ?
I mean I have to clear cache everyday to update date and weather/temperature…
What I have to do to avoid it ?
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I am facing pagination problem when that page is under cache. When logged in. It works just fine. How do I fix this beside changing cache plugin?
One other issue is that when I use numbered with pagination after click on it it won’t take me to that particular page at all.
hello i have problem with memory usage can you help me ty
hosting//////Problem with my Physical Memory Usage 1 GB / 1 GB (100%) I/O Usage 969 KB/s / 1
HTTP channel test wordpress
Installed demo i Default PRO – demo ID: default_pro | install type: full
Theme Mobile Newspaper mobile version
php.ini configuration
Server software i Apache
max_execution_time 300
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP version i 5.3.2
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.
Hi,
This option is still working -> https://i.imgur.com/5kFSHti.png just make sure that the link that you past inside the post is public and valid, also make sure that you do not have plugin conflict, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
This problem is appearing because the cache plugins, we recommend to use WP Super Cache Plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ using this cache plugin set as in our documentation should work properly on mobile and desktop.
Thank you!
Hi,
There is no setting for this option, this is set in mobile theme files, from what I can see you do not longer have a footer on mobile posts -> https://i.imgur.com/CcAr2lu.png I think this is a plugin conflict, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
This can be a plugin conflict -> https://i.imgur.com/7FXrKZd.png
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( let only tagDiv plugin), also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
For me this is displaying normal -> https://i.imgur.com/UrcTp1E.png -> https://i.imgur.com/3GIExbZ.png maybe all it need some time until all cache is clear/change, please clear all cache you have on website and browser and try again.
Thank you!
