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Hi,
For this problem “Error at rows: 2(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hi azmifauzan,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please provide some more details about the problems that you are facing with NewspaperX and SEO Yoast, also some screenshots would be very helpful.
Thank you!
Thanks for your help with this. I did share all the server configuration information with the tech team at my hosting service. They have made all the suggested changed to PHP memory, etc. They assure me that their servers are configured correctly.
This is the latest from the tech team and WPMU DEV (hosting company): “The issue seems to be related by the number of queries run by the tagDiv theme/plugin and it’s constantly running CPU usage on high percentage.
When the page is cached the load is fine so if you have some automated cache clearing configured in WP Super Cache it’s possible that it clears cache at some point and then you experience slow loading times again.
From what I see it’s timeout is set to 30 minutes so between the cache being cleared and new cache file being created the loading times will be affected.
Server configurations are usually different so we can’t be sure why the tagDiv is behaving differently than on Bluehost, it could be that it’s not working fine with Memcache or some other server settings but it’s definitely something with tagDiv if you see your site running fine when that is disabled.”
Anything you can do to help with this, would be appreciated.
Thanks,
Ray
I’m using the Cache plugin that was recommended for theme. But ever since the new update, view counts weren’t adding or going up. So I had to disable the cache option button for theme panel.
I updated to 10.1 and turned on cache for posts and it’s still not working.
If I turn the cache button off, the views count.
Since we went live we are having issues with AMP pages appearing on the desktop and desktop pages appearing on the mobile. However, the issue isn’t consistent, some times a page appears as it should but then the next time we access it, it is wrong (i.e. amp when it should be desktop or vice versa).
We have cleared the CDN and disabled it. We have cleared WP Super-Cache and disabled it and we have cleared the cache in the browsers we use. We have also tried to make sure our AMP, Mobile Theme and WP Super-Cache settings are set as advised in the documentation. However, our WP Super-Cache settings screen is a little different to that in the documentation.
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
If you have some cache plugin make sure that you have enable this option in theme panel -> http://prntscr.com/pv9j8m -> https://forum.tagdiv.com/ajax-view-count/
Thank you!
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also provide a link to your website !
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Yes, the system status detects the WP super cache because it was configured with it but if you are using a cache plugin and it works fine you do not need to worry about that, there will be no issues with it.
Thank you !
Hello !
Even on Newspaper 10 the cloud templates are all still there as you can see it here: https://www.screencast.com/t/xREH87Ou2. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
So ever since I updated the theme, the views count on posts don’t add up correctly. I fixed the issue for views not showing by disabling the cache option. But now when I get thousands of people visiting that post, it only shows 25 views.
Any ideas? Was working with version 9.
I’m definitely still not seeing in-article auto ads on my iPhone 11 using Safari. I’ve cleared both the site’s cache and my browser’s cache. The only in-article ad I see is the one I set manually after the second paragraph in Mobile Theme > Mobile Ads > Article Inline Ad.
Hello TagDiv,
I’m Sibi a Happy user of Newspaper.
I’ve seen this bug ( maybe not a bug ) since 9.8
when I check System Status ( to change values in PHP )
then, I configured everything to see green.
but still, one section shows in Yellow… That is Cache Plugin.
My Sites are Already installed Cache Plugin ( WP Rocket, Litespeed Cache, etc )
My Servers are Apache, Nginx and Litespeed.
I Tested Newspaper theme in Various Platform with Various Plugins ( NOT Installed WP Super Cache )
this system status still asks to install a Cache Plugin 🙂
My Question is, Newspaper Only Detects WP Super Cache?
is that a Bug… or my mistake or something?
Just completed our Second attempt at updating to latest Theme Version received yesterday. Both times the end result was a disaster, requiring a roll-back to the last version. Not only did we deactivate all Plugins per your advice above and flushed all caches,etc. but we followed your advice here: “The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that, you can install the new version. All the information (layouts, posts, etc) are set up in your database.
– Headers and Footers distorted
– Pages & Single Posts distorted,
– Etc. Etc.
This is the second time we’ve experienced this following a Theme update, forcing us to wait until another Theme update “fix” is released, as we’re confident that the problem is no on our end.
How should we proceed?
Hi!
Thanks, but doesn’t help. I don’t have a cache plugin. Do you need login admin panel details to check?
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
We have inspected your website using multiple mobile devices and all the auto ads render on our side. Please make sure that you do not have cache, clear it and check again.
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all these settings are made like this -> http://prntscr.com/pu6wgj -> http://prntscr.com/pu6xud
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
deactivated, cleaned the cache – everything worked out.
Thank you!
