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Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
How to Make an AMP ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/

Please make sure that you activate the amp from mobile theme -> https://www.screencast.com/t/6m5bxthx8ec and you check the box from general Amp -> https://www.screencast.com/t/WEyXhNzY

For this error https://prnt.sc/mupdgl here is the fix.
You’ll need to go in wp-content/plugins/td-mobile-plugin/td-mobile-plugin.php
and at the bottom of file set this code
$theme_options = get_option( 'td_011' );

https://prnt.sc/mv165e
https://www.screencast.com/t/NclX3sIf

Thank you for your understanding

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Also please check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Calin
tagDiv Staff

Hi,

For me seams to be a cache problem -> https://www.screencast.com/t/PSDu0GHzw pelase deactivate the cache plugin, clear all cache and try again.
Unfortunately you’ll need to set the font style with custom css
https://www.screencast.com/t/eIsHVVft

Thank you for your understanding!

Virtox
tagDiv Member

Ok I deleted all the code from line 2839 onwards, I used another browser eliminating cache and cookies but I always see the right sidebar.

https://i.imgur.com/OoWrBYo.jpg

Wouldn’t it be better to insert an option to disable this feature?

Thanks.

Simion C.
tagDiv Staff

With the theme there may be no problems, I have seen all kinds of caching plugins or methods used. But with the mobile theme which is more sensible and that caching plugin there may be.

Could be a specific setting from the plugin that causes it, you could begin testing various configurations if the total cache has settings for mobile. I would provide you with a guide but don’t have one unfortunately.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Thank you for your understanding!

bellamum
tagDiv Member

Hi, I am using pretty much everything suggested in the guide, via the Siteground (hosting service) “SG optimizer” plugin,including dynamic cache, image optimization and the following: Minify the HTML Output, Minify JavaScript Files, Load Render-blocking JavaScript Files Asynchronously, Combine CSS Files, Disable Emojis.
Note: I tried to use minify CSS also, and that screwed up the headers in the TDC mobile menus.

The Page speed analysis shows an very poor result of 17-18, and the following info: Most of the problem seems to be in the CSS. I don’t know how to do this for the complex CSS used in the Newspaper theme and headers.

OPPORTUNITY – Estimated Savings

Eliminate render-blocking resources
4.68 s
Defer unused CSS
3.75 s
Reduce server response times (TTFB)
1.3 s
Serve images in next-gen formats
0.6 s
Minify CSS
0.45 s
Defer offscreen images
0.15 s

DIAGNOSTICS
More information about the performance of your application.
1 Ensure text remains visible during webfont load
2 Minimize main-thread work 10.2 s
3 Avoid an excessive DOM size 2,442 nodes
4 Serve static assets with an efficient cache policy 81 resources found
5 Reduce JavaScript execution time 3.8 s
6 Avoid enormous network payloads Total size was 3,433 KB
7 Minimize Critical Requests Depth 47 chains found

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
How to Make an AMP ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/

Please make sure that you activate the amp from mobile theme -> https://www.screencast.com/t/6m5bxthx8ec and you check the box from general Amp -> https://www.screencast.com/t/WEyXhNzY

For this error https://prnt.sc/mupdgl here is the fix.
You’ll need to go in wp-content/plugins/td-mobile-plugin/td-mobile-plugin.php
and at the bottom of file set this code
$theme_options = get_option( 'td_011' );

https://prnt.sc/mv165e
https://www.screencast.com/t/NclX3sIf

Thank you for your understanding

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Also please check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Calin
tagDiv Staff

Hi,

This is usually a cache problem, please clear all cache and try again, also please make sure that you set the Cloudflare CDN link in our documentation -> https://tagdiv.com/how-to-set-up-cloudflare-cdn/

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
How to Make an AMP ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/

Please make sure that you activate the amp from mobile theme -> https://www.screencast.com/t/6m5bxthx8ec and you check the box from general Amp -> https://www.screencast.com/t/WEyXhNzY

For this error https://prnt.sc/mupdgl here is the fix.
You’ll need to go in wp-content/plugins/td-mobile-plugin/td-mobile-plugin.php
and at the bottom of file set this code
$theme_options = get_option( 'td_011' );

https://prnt.sc/mv165e
https://www.screencast.com/t/NclX3sIf

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;
Especially check the php version, wp memory and the code for .htaccess

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Try to create a new page with tag div composer and after that try to edit it, see if this is still happen.

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

If the problem is still there, please provide me a like were I can inspect this problem, in this way I will be able to provide a better answer

Thank you!

Catalin
tagDiv Staff

Hi,

I have checked your website and I saw that your AMP is valid but please notice that you have 9.5 version of the theme. Here is talking about an old AMP plugin. If you want to have the new one, you need to update the theme to the latest version of it which is Newspaper 9.6, install the Mobile Theme and AMP plugin, set up according to our above documentation, clear all the caches and check the results.

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

If the problem is still there try to rebuild ( rebuild not copy ) that page, also if you have some script or code set in page is possible to provide that issue.

Thank you for your understanding!

sgupta_newspaper
tagDiv Member

1. No. It’s not a cache issue. Because the single post pages working fine. You need to check my site properly. Search for the site and then go to URL from search results. You’ll understand. It’s definitely not a caching issue.
2. How can I set font style in mobile theme?
3. I don’t want the hover effect. I want fixed colored underline in link text [already using the code for the site but not working only in mobile theme]
Need the following code compatible for the mobile theme without hover:-
.td-post-content a { border-bottom:2px solid #FF4422; }
.entry-content a:hover{
text-decoration: none;}
.td-post-content a {color: #1b2d42;}
.td-post-content a:hover{
text-decoration:none;
}

Catalin
tagDiv Staff

Hi,

I have inspected two posts from your website and I did not saw any problem regarding on margins. Everything seems to look as expected as you can see here -> https://www.screencast.com/t/K3feFo0VU Please provide the certain links where this problem appears so I can take a closer look at the theme and also, so I can investigate them with the Inspector Browser tool. Also, if you have some custom modifications or if you are using some untested plugins which might break the theme’s layout, you need to disable all of them, clear all the caches and check the results.

Thanks for the message!

Calin
tagDiv Staff

Hi,

1. This is usually a cache problem, please make sure that you clear all cache.

2. Unfortunately on mobile you can not make hover like on desktops, so you can not have the hover on link to get the underline.

Thank you!

GiacomoLaw
tagDiv Member

I’ve been using W3 for years with this theme and never had an issue.

I presume the mobile version is still cached with 9.6?

Thanks

Simion C.
tagDiv Staff

Hi,

Based on user feedback (we haven’t tested for ourselves) that caching plugin may create problems with the the mobile theme.

This has been the case before, hasn’t just started recently. The mobile theme will work with super cache, with other caching plugins it may not function correctly. What may happen is that the mobile theme will begin loading on desktop, or some pages will use the mobile version and others not, maybe other issues. Sorry for the inconvenience.

Thanks

Catalin
tagDiv Staff

Hi,

I have accessed your website -> http://www.happytv.gr/ but it seems that you have enabled some screen protection tool and I cannot check it, sorry! Please make sure if you are using the latest version of the theme installed via FTP way, enabled the Mobile Theme, clear all the caches, purge CDN files and check the results. You can provide some useful screenshots with the problems and also, provide a specific URL where I can investigate this problem.

I look forward to helping you!

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

If there is still a problem please provide some screenshots and some more details, also a link were I can inspect those module image would be very helpful.

Thank you for your understanding!

spu
tagDiv Member

Correction We are using WP Super Cache*

GiacomoLaw
tagDiv Member

Issues with W3 Cache, amp etc. I have it all working so don’t need to change it.

Regarding emailing them over, thanks, I may take up your offer later but I want to see if Tagdiv can send them over.

Thanks!

vasenec
tagDiv Member

I did, main menu height is being double sized for 10 seconds and then it gets to normal size. When I disable WP Super cache the problem gone. I set up cache as per your recommendations (https://tagdiv.com/wp-super-cache-plugin-install-and-configure/)

  • This reply was modified 7 years by vasenec.
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