- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hi,
Please deactivate all plugins, clear all cache, re-save the permalinks and try again.
Also please increase all requirements that are lower
The too many redirects issue: How to fix it – https://undsgn.com/too-many-redirects-issue/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi,
Ensure that you have correctly installed the theme via FTP way, updated all of the plugins which come bundled with the theme core files, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.
Thanks for your understanding!
Hi,
All you need to do is to install it from here -> https://wordpress.org/plugins/wp-super-cache/
Also please make sure that you do not have any plugin conflict.
If there is still a problem, let as know
Thank you for your understanding!
I havae update wordpress to 5.1 it show error in sub-catelog
It show error: PHP Notice: Trying to get property ‘post_type’ of non-object in /home/wp-content/themes/Newspaper/includes/wp_booster/td_util.php on line 50
PHP Notice: Undefined variable: tdc_header_template_id in /home/wp-content/themes/Newspaper/includes/wp_booster/td_util.php on line 187
I have use PHP 7.2, and i have clear all Cache, CDN, but it working in homepage, in a post, but it show error in sub-catalog
I have found the reason: I also have Cloudflare and there was “Mirage (BETA)” activated:
“Mirage BETA
Improve load time for pages that include images on mobile devices with slow network connections.”
I have deactivated it and purged the cache now all is running perfectly.
Google cloud. 8vcpu.60gb memory. ssd. php7.0/opcache/w3total cache/memcached/nginx
& 60 users online i i got this 100% cpu load https://www.dropbox.com/s/qxjd6pm4h3kyxh8/Screenshot%202019-02-24%2019.44.19.png?dl=0
its ridiculous. i have a lot of high load wordpress sites but this i see first time…Can you help me?
WP super cache shows as not available. how to set it up.
Hello, after updating to 9.2.2 I am getting an error when trying to add and edit a column text element. I have disabled and cleared cache, disabled plugins and am still getting the error when trying to edit a column text.
Hi jojo99,
I think that was only a cache problem -> https://www.screencast.com/t/VA23vYwI
Hi Sydney Archdiocese ,
You still can delete the row using the icon, pressing the delete button or click and hold and drag the row in delete section.
-> https://www.screencast.com/t/Ig5gFHjZY
-> https://www.screencast.com/t/mrhBzDPRWz
Thank you for your understanding!
Hi,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you. Also, before sending us this email, please remove all of the untested plugins, clear all the caches, purge CDN files.
Thanks for your understanding!
I am getting an error on Tag div composer after updating newspaper 9.5,
Error at rows: 5(models) : 1(dom). The model does not match the content.
I tried disabling all other plugins and clearing cache but it didn’t work.
It was a cache problem, everything works fine.
Sorry for mistake 🙁
Hi Simion,
I´ve already tried several browsers and it didn´t appear in any of them.
Regarding the cache, I just deleted it a few days ago and still no logo on my laptop.
There must be an other issue, thanks for your help.
Best wishes,
Luisa
Hi,
All is green in all requirements :
Newspaper system status
Here you can check the system status. Yellow status means that the site will work as expected on the front end but it may cause problems in wp-admin. Memory notice: – the theme is well tested with a limit of 40MB/request but plugins may require more, for example woocommerce requires 64MB.
Theme config
Registration key i 16d19bde – **** – **** – **** – 79a4fadb9c74 Reset key
Theme name i Newspaper
Theme version i 9.5
Theme database version i 9.5
HTTP channel test wordpress
php.ini configuration
Server software i Apache
PHP Version i 7.2.15
post_max_size i 5002428800 – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 0
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i http://tcsury.com
WP Site URL i http://tcsury.com
WP version i 5.0.3
WP multisite enabled i No
WP Language i fr_FR
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.
Can i give you my id & password ?
Hi,
I check you website and now the thumbs appear maybe was just a cache problem -> https://www.screencast.com/t/xFFxgxvQ
Thank you!
Hi,
Try with multiple browsers, could be a browser issue if it happens only on that specific laptop. If that is not possible, try to clear the cache of the browser and check again.
Thanks
Hi,
Please provide your website URL so I can take a closer look at it. Make sure if you are using the latest version of the theme, your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/, clear all the caches, purge CDN files and check the results.
Thanks for your understanding!
Hello,
Please update the theme via FTP way, clear all the caches and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can investigate it closer that behavior.
Thanks.
Hi,
Try to clear the caches from here -> https://www.screencast.com/t/N19tflwu2 and let us know how it goes after you have made this task.
Thanks.
Hi,
Please desirable the view count and and comment count from Newspaper>Theme panel>Post settings>Post and Custom Post Type -> https://www.screencast.com/t/l3ZSllC89f8
After that clear all cache and those will be hide for posts.
If you are using default post templates you can comment/remove the code for view count, for example if you have post style 1 -> https://www.screencast.com/t/NPbmTDT6WqY
Thank you!
Hi,
Please notice that functionality works on my install, as you can see here -> https://www.screencast.com/t/G8q7VP25CGvP I have checked your website source page and I saw that you are using a Jetpack extension for a lazy image which breaks your Youtube functionality from here-> https://www.screencast.com/t/juE8a3Miy Disable this functionality, clear all the caches, purge CDN files and check the results. If you can see, the source of the image comes embedded in base64 format and that’s why you bring bad results in that case.
Thanks for your understanding!
Hi,
Please make sure that you made all settings well for AMP version -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ , also please re-save the permalinks from settings/permalinks.
Please make sure that there is no plugin conflict, deactivate all non theme plugins and clear all cache, after that try again.
Thank you.
Hi,
Ensure that you have respected all of the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ a
Usually this can be a plugin conflict, please deactivate all non theme plugins , clear all cache and try again.
If there is still a problem please let us know!
Thank you!
Hi,
Ensure that you have respected all of the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and also, we have the problem with the non-appearance of “Posts loop settings” and TD Composer button. We will fix it as soon as possible in our future updates.
-> https://www.screencast.com/t/Ufvf1ToSx
Also this can be a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.
Thank you for your understanding!
Hi,
For I can see the problem is solved:
now -> https://www.screencast.com/t/Zv83tnMPn1LE
before -> https://www.screencast.com/t/k1h4nnMkgET3
please try with other browsers, is possible to need to clear your cache.
Thank you!
