Search Results for 'cache'

Hello poppeto,

When do you get this error? When do you are looking for what? Try to re-save your permalinks and check the results. Clear all the caches and check how it works.

Thanks for your understanding!

Hello sasquatters,

Notice that I have given you a hint in this case but then, you should do it yourself because we cannot provide support for additional customizations-custom work. We have a useful guide here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ Using this tool you should create your own Custom CSS code. Clear all the caches and check the results.
So, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello fabiossantos,

Please check our Block Settings from our documentation from here -> https://forum.tagdiv.com/newsmag-block-settings-tutorial/ Clear all the caches and check the results.

Thanks for your understanding!

Hello augustoock,

This error should not be there if the theme has been correctly installed via FTP way, sorry! Try to make a new install to another sub-domain for testing, clear all the caches and check the results. I have made some tests on my side and this error does not appear.

Thanks for your understanding!

Hello jcmlny,

I have checked your website on Android OS and I saw the delay. It seems that your code has been added to the custom CSS code, like this -> https://www.screencast.com/t/1ENMGZvIcse You should edit the style.css core file and add there this code for a good rendering. Clear all the caches and check the results.

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello Gabriel,

Notice that our theme does not have any such an option for what exactly you want to achieve, sorry! As you can do it to disable the Related Articles and use only the Article Bottom Ads and there you should add your AdSense Code. Clear all the caches and check the results.

Hope this helps! Thatțs a simple and easy suggestion than the coding change.

Thanks for your understanding!

Hi,

Try clearing all caches installed or server provided, clear the browser cache on the Mac you are using as well. If there is no issue on other devices, there should be none on all devices since it is the same content.

For me in Firefox – https://www.screencast.com/t/40ue1Hjl
Internet explorer – https://www.screencast.com/t/kFrRqbQg
Chrome after clearing cache – https://www.screencast.com/t/pWycaxN7
So please clear the browser cache and check the results. Force refresh the page (Ctrl+Shift+R).

Hello piemontevda,

Please update the theme to the latest version of it (v.8.7.2) because I saw that you are using v.8.5.1, remove all of the untested plugins which can break the theme, clear all the caches and check the results. If the problem is still there, please let us know.

Thanks for your understanding!

Hello th3genie,

Make sure that you have correctly created the Smart List according to our documentation from here -> https://forum.tagdiv.com/smart-lists/ Remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!

Hello pasqualino77,

Please remove all of the untested plugins (WP Total Cache which is very problematic), remove your code from Custom CSS area, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Hello,

It seems the theme is not grabbing the proper css code for the element. Please clear all caching from your cache plugin, cdn server or hosting side cache.
Also test this withot any plugins. Disable all of theme except the tagdiv composer and test again.

Let us know if you still have this issue afterwards.

Thanks.

Hello rontsh,

Please update the theme to the latest version of it which is v.8.7.2 via FTP way, clear all the caches and check the results. Remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for your understanding!

Hi,

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello raas143,

Check your system status parameters to be increased according to our documentation and also, remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!

Hello GoingFor2,

I have inspected your source page and I saw that you have Newspaper v.8.7.1 Please update it to the latest version of it (v.8.7.2) and reinstall the AMP plugin which comes bundled with this kind of version, clear all the caches and check the results.

Thanks for your understanding!

Hello,
We cannot recreate this issue on our end.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!