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Hi,
I had started a thread but that isn’t helping me. I need some urgent help as my authors are not able to work. Since i have updated to newer theme update of Feb 27, my authors can’t see the list of ‘all posts’ in the admin area. It works normally for ‘admin’ user but all other roles are giving ‘HTTP Error 500’. As you can see the screenshots of morenews.pk
http://prntscr.com/isyfsi
http://prntscr.com/isyfz7
As per your suggestions, i have done a clean install of theme from ftp after removing previous ones. updated the plugins to the latest versions, in fact, reinstalled them from your repository. Removed cache and even disabling other plugins. But it only happens when i start using the latest version of tagDiv Composer on the latest version of theme.
The host tells me the following error in the log file. Can you help me after looking at them as to what thing is causing the issue?
=========
[18-Mar-2018 18:42:43 UTC] PHP Fatal error: require_once(): Failed opening required ‘wp-admin/panel/panel_core/td_panel_data_source.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/morenews/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_wp_booster_functions.php on line 25
[18-Mar-2018 18:42:51 UTC] PHP Fatal error: Class ‘td_global’ not found in /home/morenews/public_html/wp-content/themes/Newspaper-child/header.php on line 24
[18-Mar-2018 18:43:26 UTC] PHP Fatal error: Class ‘td_global’ not found in /home/morenews/public_html/wp-content/themes/Newspaper-child/header.php on line 24
[18-Mar-2018 18:44:35 UTC] PHP Fatal error: Class ‘td_global’ not found in /home/morenews/public_html/wp-content/themes/Newspaper-child/header.php on line 24
[18-Mar-2018 18:44:54 UTC] PHP Fatal error: Class ‘td_global’ not found in /home/morenews/public_html/wp-content/themes/Newspaper-child/header.php on line 24
===============
Thanks.
Hello jmedina0107,
Make sure that you are using the latest version of the theme installed via FTP way and also, ensure that the Social Counter plugin has been updated to the latest version of it. Clear all the caches and check the results.
Thanks for your understanding!
Hi,
For some reason, my sticky menu is overlapping over one another. I’ve tried to change the different heading styles and also set the sticky menu to always sticky and smart snap. Same issue. Is there a way to fix this? This happens only in Chrome and looks fine in IE and Firefox. Also cleared the cache in Chrome. Please see screenshot below. Any ideas on how to fix this in Chrome? Thanks.
I can see your Instagram pictures. Try clearing your browser cache 🙂
Look here https://ibb.co/byNKAH
Hi,
I have tried almost everything, removed plugins, removed cache etc. but a non-admin user can only list ‘all posts’ when tagDiv Composer plugin is removed. I have installed the updated version of tagDiv Composer but nothing happened.
Would you need to login to the admin area to see what is causing this error? and how to fix it.
http://prntscr.com/isyfsi
http://prntscr.com/isyfz7
Hi,
I’ve tried several times to change the fonts of dropcaps but its not working. I’ve delete the cache and try again but still default font not changing.
Please tell me how to solve this issue.
Thanks
Hello!
I also have a problem with the number of Facebook fans. The counter says that I have 0 fans (but actually there are 1400+ fans). I created app like it was done in the manual. I inserted the App ID and the App Secret Key to the Social Counter Widget, but Get Access Token gets nothing.
Cleaning browser’s cache does not help.
Where is the mistake ?
The page is http://www.uralstalker.ru
BR, Evgeniy
website pencopy.com
The following cacheable resources have a short freshness lifetime. Specify an expiration at least one week in the future for the following resources:
https://www.googletagmanager.com/gtag/js?id=UA-77563813-2
http://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js
https://www.google-analytics.com/analytics.js
https://pagead2.googlesyndication.com/pub-config/r20160913/ca-pub-2477206161595107.js
http://fonts.googleapis.com/css?family=Open+San … %2C400%2C400italic%2C500%2C500italic%2C700%2C900
I already add as you page speed guide code:
# BEGIN Expire headers <ifModule mod_expires.c> ExpiresActive On ExpiresDefault “access plus 5 seconds” ExpiresByType image/x-icon “access plus 604800 seconds” ExpiresByType image/jpeg “access plus 604800 seconds” ExpiresByType image/png “access plus 604800 seconds” ExpiresByType image/gif “access plus 604800 seconds” ExpiresByType application/x-shockwave-flash “access plus 604800 seconds” ExpiresByType text/css “access plus 604800 seconds” ExpiresByType text/javascript “access plus 604800 seconds” ExpiresByType application/javascript “access plus 604800 seconds” ExpiresByType application/x-javascript “access plus 604800 seconds” #ExpiresByType text/html “access plus 600 seconds” #ExpiresByType application/xhtml+xml “access plus 600 seconds” </ifModule> # END Expire headers
suggest me what i have to do for it.
Hello Simion,
clearing the cache from my browser worked.
Thanks a lot.
For whatever reason, this is not working for my Instagram username. If I change it to another in the theme settings then it works. Then if I change it back to my name then it stops working again. Cache and transients cleared… Whats going on?
Alastair
Hi there,
I’m so glad I can go to someone for help. I’ve been having a lot of trouble trying to figure out to keep my font at George 14 (paragraph) and Georgia 24 (heading 1) when I writing a post. It’s taking me way too long to go back and manually adjust the font between the text and titles.
I have gone into the theme panel and went through the process of identifying those fonts in the Post Settings, but it doesn’t stick. Everything has been saved but when I go to write a post, it’s back where it was at Verdana 12.
Could someone please help me? I need to get faster at writing posts and this is really slowing me down.
(I had the Tag Div Composer installed but deactivated it to see if it would make a difference. Also had Google Fonts, Elementor, and Divi plugins which are all now deactivated).
In case it’s a plugin issue: This is what I have installed:
Akismet
Google Analytics
Jetpack
Monarch Plugin
Really Simple SSL
Really Simple SSL Pro
Tiny MCE Advanced
WP Total Cache
WP Custom Login Page Logo
WP Smush
Yoast SEO Premium
Thank you in advance!!
The reference is the footer on this URL
http://www.dalat.org/web/
Same issue on both Safari and Chrome-so it is not a cache issue as I have not used Safari to view the URL before
Please edit the td_instagram.php file from the theme files
– https://www.screencast.com/t/WOtAnrG4hm
Remove all the code inside that file and paste this one
– https://pastebin.com/yrr2DdwB
This should fix the Instagram widget issues, please try it and let us know. Clear the cache and CDN files if needed after editing the file.
Please edit the td_instagram.php file from the theme files
– https://www.screencast.com/t/WOtAnrG4hm
Remove all the code inside that file and paste this one
– https://pastebin.com/yrr2DdwB
This should fix the Instagram widget issues, please try it and let us know. Clear the cache and CDN files if needed after editing the file.
Hi,
There were some changes made by Instagram to their developer implementation. Please edit the td_instagram.php file from the theme files
– https://www.screencast.com/t/WOtAnrG4hm
Remove all the code inside that file and paste this one
– https://pastebin.com/yrr2DdwB
This should fix the Instagram widget issues, please try it and let us know. Clear the cache and CDN files if needed after editing the file.
Thank you!
Please edit the td_instagram.php file from the theme files
– https://www.screencast.com/t/WOtAnrG4hm
Remove all the code inside that file and paste this one
– https://pastebin.com/yrr2DdwB
This should fix the Instagram widget issues, please try it and let us know. Clear the cache and CDN files if needed after editing the file.
I preferred to disable the mobile theme, the site was not displayed correctly on both the mobile and the desktop.
I think there is an incompatibiule with Siteground’s supercacher, too bad.
Hi,
There seem to be some visual problems with the composer sidebar. What browser are you using? We have tested the composer on Mac and Safari browser and did not encounter any problems similar to those
– https://www.screencast.com/t/gQ4JpQGGqDD
Try disabling browser extensions and clear the browser cache. Also try with a different browser.
Thank you!
Hi,
Indeed, there is a built in cache limiting Instagram updates to an interval of 3 hours. There is no option to disable this caching unless you remove it from the theme code
– https://www.screencast.com/t/rOE9GA3Hpv
Also there is an issue currently with the Instagram functionality, they made some changes on their part. We are working to fix the issue as soon as possible.
Thanks
Hi,
For me the website looks good, see here
– https://www.screencast.com/t/YRsXokq7s
Indeed some caching plugins or CDN configurations can cause problem when using the mobile theme plugin.
The mobile plugin works best with the WP Super Cache, other caching plugins could cause problems.
Hello MementoFitLife,
Surely, you can add some icons to your menu items using the above method. Clear all the caches and check the results.
Thanks for the message!
Hi,
We are aware of the recent Instagram issue, there were some changes made by them and we are working to adapt the theme to these changes (as do many other plugin authors and themes that use their developer implementation).
Regarding the other issues you are having, try clearing all caching installed or server provided. Purge all CDN files if used. Also an important step is to clear browser cache or test with a different browser. Temporarily deactivate all other plugins except theme plugins. Let us know how if this has any effect on some of the issues.
AMP pages will be served for mobile devices from Google cache, when the posts are accessed from Google search. They have multiple methods of providing a fast loading time for AMP pages, that would be the purpose of using AMP in the first place
– https://developers.googleblog.com/2017/01/google-amp-cache-amp-lite-and-need-for.html
Hello caseystubbs,
Your homepage seems to work as expected, as you can see here -> https://www.screencast.com/t/lKms3zwx I did not saw any problem with this. Provide some useful screenshots with the problem. Also, please clear all of your caches, purge CDN files and check the results.
Thanks for the message!
Hi,
I see home page as this. I deactived all cache plugin but it looks same.
