- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
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I do not use WP Super Cache.
I use W3 Tolal Cache (dedicated server configured to W3TC with mod_pagespeed and HTTP/2), BUT caching is disabled on this time, because at this point site is down for maintenance technicals.
But even before I set caching plugin, I had the same problem, I just do not know that there is a support forum 🙂
ps. sry my bad english
I’m using WP fastest cache – but the loading time isn’t really getting better.
you can use w3 total cache plugin is free or wp-rocket is not free but is the first cache plugin 🙂
Hello,
This is usually a caching issue as the mobuile theme is affected by cache. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ as for a cdn: https://forum.tagdiv.com/cloudflare-cdn/
I have tested the translation on my end but the mobile theme gets translated properly
Please also make sure you do not have any extra caching coming from the host.
Thank you!
Hello,
The theme does not show double images except when you add the featured image and insert it in the post content as well. Please do not insert the featured image in the post content, but only in the featured image spot as shown here: https://forum.tagdiv.com/featured-image/
If you do not add the featured image inside the post content as well, and it shows up double This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Please try one more test.
Disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then switch to the main theme (not child) and test the password protected page again.
If you still encounter issues please let us know.
Thank you!
Hello Falak,
Please enable the ajax view counter if you use a cache plugin (and you most likely do): https://forum.tagdiv.com/ajax-view-count/
Let us know if you still have trouble with the counter afterwards.
Thank you!
Hi,
Well the option should be there in 7.5 as well. Here is an example from our end: http://screencast.com/t/6pxHIHVXgVd
Make sure you have the theme options available from the screen options: http://screencast.com/t/aIKqWcRopp
If the option still does not show up, you can try to disbale all plugins except visual composer, clear cache and reset cdn files. We have seen plugins and other issues prevent theme options from showing up. The mega-menu option for one.
I hope this helps.
Thank you!
Any word on the tagDiv Composer as older version of Visual Composer keep clashing with the cache plugin and home page doesn’t update
Hello,
Sorry but I cannot access your site: http://screencast.com/t/FeaC4ZXte
Please let us know when we can access the site and see the error.
Until then you can try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Thank you.
-I ll try to cache.
– For registration on mobile, i can do it on main menu but not on topbar (only login).
– Do you know how can i change font color for BBpress, actually it use theme color? I would like to change all main forum name color font.
Thank you.
Regards
Sébastien
Hello,
It’s no theme bug as we do not get this error.
It’s probably a plugin that is not compatible with the new version of WP .
please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
I suggest reinstalling the theme using ftp: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then testing without plugins: please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
We only recommend wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and if you want to use cdn: https://forum.tagdiv.com/cloudflare-cdn/
You have to click on register separately as they are 2 elements on mobile. On desktop they are the same link but they are separate on mobile: http://screencast.com/t/Cy3VVSUC4u1P
Thank you!
Hello,
Please disable all plugins except visual composer,clear cache and reset cdn files. Then try to load a translation again and check if the email message is translated.
Let us know how it goes.
Thank you!
Hello,
Please make all of these tests without plugins. Plugins are the number one reason the theme functionality is affected. Please disable all plugins and only leave visual composer active. Then clear all caching from the cache plugin (we only recommend wp super cache), from the cdn server and from the host if there is any hosting related cache.
Then after all this test if you can save anything in the theme panel, check if you can disable the ads or add other ads, check if the social icons can be deactivated: http://screencast.com/t/5r8ZPkZdCbV
If you use a child theme, that can also cause issues if it’s not been updated.
If you still have trouble please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
Hello,
I tested the password protect on my end but it works fine with the new version of WP so the theme is not the cause here.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This probably happens because of the modifications made to the menu or a plugin css conflict. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there please provide a link to your site so i can inspect the menu.
Thank you!
Hello
If you do not have a cdn cache is cleared from the caching plugin that you use or from the host if it provides a hosting side cache.
We do not have a customization department so we cannot edit the thumb size for you unfortunately.
For the create account you have to activate this option in the WP settings: http://screencast.com/t/S7ex7sEbfpdI
The only tested plugins with our themes are these ones: http://screencast.com/t/Ki9B6WOm
Thank you!
Salut,
Counter-ul nu este un counter live si este afectat si de cache. O sa fac doar cateva request-uri pe zi la server pentru a nu il incarca prea mult cu request-uri. O sa faca update odata la cateva ore, dar nu live. Daca tot ai probleme cu counter-ul , poti sa ne contactezi pe contact@tagdiv.com si ne poti oferi acolo un username si o parola la un cont de administrator si ne vom putea loga sa aruncam o privire asupra counter-ului sa vedem daca este in regula.
O zi buna!
Hello krismali,
Please keep in mind that our theme is fully tested and it should not appear these errors. I suppose that you are using some untested plugins which interact with the theme and cause a lot of unknown issues. Please try to disable all of them, leave just Visual composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a new clean install to another sub-domain via FTP because this is the surest method in this regard. For more information about theme installing, please consult the documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Hope this helps!
Thanks for the message!
Do clean install of plugins. Clear cache; reset transients with wp-optimize; resave permalinks.
Of course it will still ask. You have to ignore it. That is what the guide sais. It does not instruct you to do anything about it: http://screencast.com/t/paVAiyyUej
If your plugins does not work, then that is a different matter altogether.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
If you removed the youtube link from the correct social counter, then it can only be a caching issue. Please clear all caching on your site from the plugin settings, purge cdn files and ask your host to disable any serve side cache.
For the woocommerce numbers, please use this code:
.product-category mark{
color:white!important;
}
If you want to change a thumbnail size, it will not be easy. you need to use the theme api system and you will require coding skills for it, If you cannot do it, you will have to get some help form a developer as the api is not covered by the thee support.
If you want to remove the page title you must choose a page template that does not have a page title. You are using the only page template that shows the title. please choose either the defaulkt or the pagebuildet + latest articles.
Thank you!
Hello,
This could be a caching issue. Please disable any hosting cache (contact your host) and only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ If you use a cdn: https://forum.tagdiv.com/cloudflare-cdn/
It could also be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
