Search Results for 'cdn'

Hi,

I have checked this and found no issue with his plugin, please make sure you use the 2.4 version which you can install from plugins folder which came along with the theme files.
Make sure you empty cache and purge CDN files if you use any and also make sure you add the right Facebook ID.

Thanks

Hi,

Could also be a plugin which gets over it, please try to disable all plugins and also empty cache or purge files if you use any CDN or cache plugins and check again.
If still doesn’t show up please send an e-mail at contact@tagdiv.com and provide your wp-admin user and pass so we an check this, also send a link to this topic or specify your issues details.

Thanks

Hi,

Thank Christopher!

@Stephanieb Please make sure you also empty all cache files and purge files if you use any CDN or cache plugins and with all plugins disabled check again for this issue, this should not happen so it must be generated by a plugin.
If nothing works please send an e-mail at contact@tagdiv.com and provide your wp-admin user and pass so we can check this, please also send a link to this topic or specify your issue in details.

Thanks

Hi,

This may occurs due to some js/plugin conflicts, please deactivate all plugins, empty cache and/or purge files if you use any CDN or cache files then check if this is still happening.
Please let me know of what you find.

Thanks

Hi,

Please make sure you do it like this: https://forum.tagdiv.com/how-to-manage-the-mobile-theme/
Also that you deactivate all plugins, empty cache, purge files if you use any CDN or cache plugins then try again.
If nothing works please send an e-mail at contact@tagdiv.com with your wp-admin user and pass so we can check this, also send an URL to this topic or specify your issues details.

Thanks

Hi,

when you filter categories the link added to the block headline should point you to the first category you add in the filer and the headline if you don’t add a custom one should look like this: http://screencast.com/t/wNvICEw9
About duplicate loading of the articles, i’m not sure what could case this, i have also tested this and didn’t happened for me using the latest theme version 4.3
Please make sure you disable all plugins, the load more feature uses javascript to get the articles and could be in conflict with other plugins.
Also make sure you disable and empty cache of any CDN or cache plugins.
If nothing works please make a backup of your current theme installation then update the theme to the latest version.
Please let me know what you find.
Hope this helps!

Thanks

Hi,

As you can see here: http://screencast.com/t/1qNOksLr the 3 right thumbs from the left side of the slider should be at 326 x 159 while yours don’t fill the whole thumb-wrap container: http://screencast.com/t/FDaoi8dGt
The solution for this is to regenerate the thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/
Please make sure you follow and apply all the steps from the guide on “how to fix strange thumbnails” should fix this.
Also please make sure before doing this that you disable all plugins especially any CDN plugins and purge files also empty cache, after you have done all this regenerate the thumbnails.
Also try to add a bigger featured image size for your posts, at least 1200 in width.
Please let me know what you find.

Thanks

Hi,

I can assure you that it isn’t happening, all files are there.
Please make sure that you have followed the steps I have mentioned above and also if you use CDN purge files, this may deliver old content and generate this issue.
If nothing works please send an e-mail at contact@tagdiv.com so we can check and provide wp-admin user and pass, also specify your issues details.

Thanks

Hi,

These are the image sizes that the theme uses: http://screencast.com/t/DR0EMtjZXf
So you need to add an image at least 745px of width and 483px height so that it can fill the whole big slider’s image container because neither the theme or wordpress don’t enlarge images to fit the container, you would need a plugin for that.
Make sure you use a image large enough to fill the slider’s container then use this guide and regenerate thumbnails, make sure you deactivate any CDN plugins, purge files and empty cache first if you use any of this.
Please let me know if you still have this issues after this.

Thanks

Hi,

Sorry for the delay, I have tried to replicate this using the theme’s latest version and made tests on various devices using iOS system and didn’t noticed nothing wrong: http://screencast.com/t/OCCXtoMKa6
This may be due to a plugin conflict also so please make sure you deactivate all plugins, empty cache, purge CDN then check again.

Thanks

Hi,

Please make sure you follow this guide and install the WPBakery Visual Composer plugin from the plugins folder that came with the theme files.
If this does not help please deactivate all plugins, clear cache(s), CDN caches if you use any and try again.
Please let me know.

Thanks

Hi,

Have you tried to deactivate all plugins and then check if you still have this issue? Also make sure you empty/purge files if you use any CDN plugin.
Please let me know!

Thanks

Hi,

Thanks Shashank Shekhar!

@tcdraper
Sorry for the delay!
I have checked your site and seems like all issues you have reported are fixed now:

*live search: http://screencast.com/t/NOAxNEMX
*load more: http://screencast.com/t/UH9FMI6Cy
*more article box: http://screencast.com/t/teiSfeJUVvw

If this is still happening I recommend first to check if this dose not come from a plugin or plugins settings. If you use CDN for example you would have to purge files as an old version of some file may be delivered by this CDN plugins and this may cause many issues, so if you use any please try to empty all cache server and browser also and make sure this dose not happen because of an plugin.
If you encounter this issues again and you go over all this steps and dose not work please send an e-mail at contact@tagdiv.com and give us wp-access so we can check this, send a link to this topic or specify in detail the issues you encounter.

Thanks

Hi,

This may also happen when you have a CDN and the cache is not cleared, it delivers old files which conflict with the newer ones. Purge the files on CDN, clear all caches and check again.
Please let me know if this helps!

Thanks

Hi,

This usually happens when you have a CDN and the cache is not cleared, it delivers old files which conflict with the newer ones. Purge the files on CDN, clear all caches and check again.

Thank you, Emil G.

Hi,

Please purge the files as this issue may occur due the fact that CDN delivers old version of files and this issue may come from there, also make sure you go over the settings and see if you can find a way to go around this, maybe a bad setting could generate this issues, if this dose not help you may need to address plugins’s support page or find a solution online.

Thanks

Hi,

Thanks Christopher!

@gmshossain
Sorry for the delay!
Please deactivate all plugins, including CDN and check if the issue is still there to make sure this is not happening due to a plugin, also empty browser/server cache.
Make sure you clear cache then deactivate CDN.
If this doesn’t help, please let me know and provide a link to your site also.
Hope this helps!

Thanks

Hi,

First of all please deactivate all plugins except those that the theme requires and check again, to make sure that if this issue has nothing to do with some plugin conflict.
Please make sure you that you updated the VC composer plugin also and install it like this: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
Also please make sure if you use CDN (cloudflare) or similar please clear the cache.
If nothing helps, please make a backup of your current theme installation and re-updated the theme like this: https://forum.tagdiv.com/how-to-update-the-theme/
Please let me know if nothing helps.

Thanks