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Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
TO implement the lightbox you need to set a code in function.php, it will be indicate to set it in child theme file to not be overwrite on theme update.
add_action( 'after_setup_theme', 'yourtheme_setup' );
function yourtheme_setup() {
// add_theme_support( 'wc-product-gallery-zoom' );
add_theme_support( 'wc-product-gallery-lightbox' );
// add_theme_support( 'wc-product-gallery-slider' );
}
The code need to be set at the end of the file -> https://i.imgur.com/TDJvoqn.png aslo you need to add this custom css https://i.imgur.com/l27jkjw.png to theme panel> custom code> custom css ->
.pswp__bg {
background: #00000096;
}
.pswp--open{
z-index: 9999;
}
Hope this will help you!
Thank you!
Hi,
Are you sure that these pages were build only with tagDiv Composer?
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results
Thank you!
Hi,
Indeed that was my mistake, the div needed to be close like you said.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action(‘admin_head’,function() {
echo ‘<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>’;
});
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
If there is still a problem, please provide me a link to your website to can inspect them.
Let me know the results!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Thank you !
Hi,
Please use php 3 the last version was not tested yes, also please increase wp memory limit to at list 256mb -> https://forum.tagdiv.com/requirements-for-newspaper/
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please check thee similar topics:
-> https://wordpress.org/support/topic/the-editor-is-very-slow/
-> https://www.webnots.com/fix-slow-gutenberg-post-editor-in-wordpress/
Let me know the results
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
In order to be able to have comments in post, you need to make these settings -> https://i.imgur.com/83CnhKi.png -> https://forum.tagdiv.com/enabledisable-comments/
Also in your case you are using a pro demo and you need to edit the single post template from tagDiv Cloud Library using tagDiv Composer like this -> https://i.imgur.com/1kebAnv.png and add the single post comments where you want to have it -> https://i.imgur.com/i9pnmBJ.png
Let me know the results!
Hi enigmatictech,
Also please check our documentation for child theme -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!
Hi,
Please note that we do not test it with cloud templates, only with standard templates, for cloud templates you need some custom work to adjust the code, also the code can not be set in a child theme, therefore on each update you need to make the changes.
If you want you can make a request to our custom services here -> https://tagdiv.com/web-development-services/
Thank you for your understanding!
Good morning,
Our customer experienced a problem related (according to WP) to td composer.
Un errore di E_ERROR è stato causato nella linea 22862 del file /var/www/chrooted/kedoswebdev/www.cgfmanet.org/wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php. Messaggio di errore: Out of memory (allocated 2097152) (tried to allocate 32768 bytes)
Reading the server’s log we didn’t find anything about this out of memory problem, and the server didn’t fall, but our customer cannot enter in the dashboard for about 20 mins.
In several other occasions we saw the server falling down for out of memory, and we cannot understand why. We saw a lot of calls to the database.
These are some of our WP and server configurations for this website:
Dedicated Server with 8GB of RAM plus 4GB of swipe
### wp-core ###
version: 5.4
site_language: it_IT
user_language: it_IT
timezone: Europe/Rome
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
dotorg_communication: true
### wp-active-theme ###
name: Newspaper 7 Child theme (Newspaper-child)
version: 9.0c
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
parent_theme: Newspaper (Newspaper)
### wp-parent-theme ###
name: Newspaper (Newspaper)
version: 10.3.2
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
### wp-server ###
server_architecture: Linux 3.10.0-1127.el7.x86_64 x86_64
httpd_software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.0.33
php_version: 7.0.33 64bit
php_sapi: apache2handler
max_input_variables: 5000
time_limit: 300
memory_limit: 5800M
max_input_time: 230
upload_max_size: 256M
php_post_max_size: 264M
curl_version: 7.29.0 NSS/3.44
suhosin: false
imagick_availability: false
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 5.7.17
client_version: mysqlnd 5.0.12-dev – 20150407 – $Id: b5c5906d452ec590732a93b051f3827e02749b83 $
### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined
We have, for sure, a huge amount of plugin (but we cannot do differently, as our customer needs them all).
This is my first question: do you have any ideas for this problem? It’s something that happens often!
Plus, my second question, is related to the last problem our customer experienced (the one I was talking): even if it has been and out of memory the fact that the server didn’t go down, I tried to add this string, according to you guide https://forum.tagdiv.com/requirements-for-newspaper/#td-mod-substitute, to the .htaccess.
But when I try to add
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
The server falls down immediately, and restarts when I delete it.
Our IT manager told that SubstituteMaxLineLength 10M
Is not supported in our Apache version (the last): CentOS Linux release 7.8.2003 httpd-2.4.6-93.el7.centos.x86_64
Looking in the logs, they return this: /.htaccess: Invalid command ‘SubstituteMaxLineLength’
How can we fix this according to our Apache version?
We temporary are disactivating mod_substitute, is it correct?
Hope I explained fair the issues, I’m sorry but English is not my mother tongue.
If you need further information let me know.
Thanks for helping
`
Hi,
If you want you can try a custom css, from this ->https://i.imgur.com/8FJH1rM.png in this -> https://i.imgur.com/jMDJpOJ.png
.page-nav-post .post-page-numbers {
display: none;
}
.page-nav-post .post-page-numbers:first-child, .page-nav-post .post-page-numbers:last-child {
display: block;
}
.page-nav i{
font-size: 13px;
padding: 8px 6px;
}
.page-nav-post a {
color: #fff;
background: gray;
}
.page-nav-post .post-page-numbers:last-child{
background: orange;
}
.page-nav-post .post-page-numbers .td-icon-menu-left:before {
content: '\e80c BACK';
}
.page-nav-post .post-page-numbers .td-icon-menu-right:before {
content: 'NEXT PAGE \e80d';
}
The code need to be set in theme panel> custom code> custom css.
Hope this will help you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Is it painful to upgrade from 9.6.1 to 10.3.2? I have a child theme only to hold customized plugin files, nothing for the theme.
Hi,
Please make sure that you are using the last version of Newspaper theme (v10.3.2) and WordPress v5.4
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots.
Thank you!
Hi,
Make sure that the mobile this is using one of these two options -> https://i.imgur.com/LSD3Tl3.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi Vlad,
I cannot edit the header/sticky header the way you show in the video, only the body of the page.
I am using header style 10 and i put the following code in order to have a boxed header and not full width, but it breaks the sticky header layout (https://prnt.sc/s6tah6):
.td-header-style-10 {
width: 1116px;
margin-left: auto;
margin-right: auto;}
Also you didn’t answer to my question about how to show all subgategories in the catagory page without the dropdown list. What is the modification that i have to do in the category template?
Except from that, please inform how which file should i add in my child theme, to make some changes in the post template. I am using style 2 post template and i want to add some custom hooks before post title and scripts after post content.
thanks
Hi,
The images do not appear because the thumbs are disable from theme panel -> https://i.imgur.com/UXvYH9C.png -> https://forum.tagdiv.com/theme-thumbs/
For the problem with resetting/disable the plugins, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
The PRO demos are using cloud templates, dos are construct in a different way and can not be set in child theme.
The files path for the single post template from cloud is -> wp-content/plugins/td-cloud-library/shortcodes/single the code need to be assigned to one element that you use in post template.
The single post template from tagDiv Cloud Library can be edited using tagDiv Composer.
Thank you!
