Search Results for 'child theme'

Hello !

Please note that creating a child theme is not important if you don’t use custom code. And even if you do you can now add that code in theme panel options: https://www.screencast.com/t/WjVV9VtznN

In order to create a child theme simply install the child theme and copy the files that you want to modify in it from the normal theme. Please note that not all the files work, in our documentation there is a list with working items: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Unfortunately I do not quiet understand the problem, please provide some more details and some screenshots or a link where I can check this problem.

Thank you for your understanding!

Hi,

So if I understand correctly the problem is the h from mega menu that appear on posts, if is so there are two options, you change/remove the h from theme code unfortunately these will be overwrite when you make the theme update (also these files can not be set in a child) or you not use mega menu.

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

1. Please note that the age speed is not come only from the theme, you’ll need to optimize your website for this.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
For a better speed please check this guide from here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/page/4/ most of the tips from users for page speed are provided in this topic.

2. If you are using the child theme and default post templates the related articles will not be display because there are two files for this demos, one of them is in wp-content/plugins/td-composer/legacy/Newspaper/loop-single.php this is use in parent theme and the wp-content/plugins/td-standard-pack/Newspaper/loop-single.php that is use with child theme, the one that is use with the child do not have the code for related articles -> https://i.imgur.com/76eKPwL.png in order to have the related article on this template you’ll need to copy the loop-single.php and single.php from wp-content/plugins/td-standard-pack/Newspaper/loop-single.php in child like this -> https://i.imgur.com/0xddqNV.png -> wp-content/themes/Newspaper-child/loop-single.php also make sure that the tagDiv Standard pack is enable.

Thank you for your understanding!

Hi,

For me the footer is the same for CPT as for the rest of the website -> https://i.imgur.com/BiRlwtc.png -> https://i.imgur.com/S80VjT4.png -> https://i.imgur.com/k9Vrxby.png

For the problem with unsaving, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please make sure that you are using the last version of Newspaper theme, v10.3.1
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

The “Current page was not created by TD Composer” message or the status of those custom fields or if you update the page from backend, those will not cause any problems.

Also most of the problems are caused by untested plugins, therefore we recommend to make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If you want us to check this problem, I think that it will be better to make a staging website and set a copy of your website there, in this way we’ll not be problems when we investigate these problems, for this you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email. But first make sure that you have checked all the steps mentioned above.

Let me know the results!
Thank you!

Hi,

In order to achieve this option you need to set a code in them functions.php or in child theme functions.php the code is

add_theme_support( 'wc-product-gallery-zoom' );
add_theme_support( 'wc-product-gallery-lightbox' );
add_theme_support( 'wc-product-gallery-slider' );
The best will be to set the code in a child theme, if you set in in the main theme you need to set it in this functions.php wp-content/plugins/td-composer/legacy/Newspaper/functions.php -> https://i.imgur.com/DHrRfK1.png
Now you’ll have zoom on images, these will slide when you select and image.

Hope this will help you!
Thank you!

Hi,

Please make sure that you are setting the featured video as in our documentation from here -> https://forum.tagdiv.com/featured-image-or-video/ -> https://i.imgur.com/emGlJb1.png after you publish the featured image will be generate, in order to see it in backend, you’ll need to refresh the page -> https://i.imgur.com/xfdeUsu.png -> https://i.imgur.com/rahrHGy.png -> https://i.imgur.com/LcFJZYN.png also I just checked with a video from Facebook and this is working in the same way -> https://i.imgur.com/65Z7luD.png set the video, publish/update and refresh the page -> https://i.imgur.com/qQg18G8.png

If the problem still persist, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Unfortunately i do not know if this will work, as I can see your gallery is different from the one that we provide in our example, but if this works on v4.6 it should work in v4.9.3 too.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the resulst!
Thank you!

Hi imkimc,

Your e-mail has got into our SPAM folder, our team will reply to your e-mail as soon as possible, sorry for the inconvenience!

Hi elvisfrog, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you activate the tagDiv Standard Pack plugin. Also for child theme please follow our updated tutorial: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

Using this option -> https://www.screencast.com/t/Vn3LLrXi the theme will create automatically a thumb for the featured video and this will be display on blocks, inside the articles will be display the video also the video should be display in the black space in post style 11 -> https://i.imgur.com/JPGTFzJ.png but as I can see you do not have any featured video there.
Please notice that you do not need any plugins to embed the youtube videos, just make these settings -> https://imgur.com/pjT5aTo -> https://imgur.com/AmGAwd4

If you do not made any change to theme files, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you for your understanding!

Hi,

Please notice that the footer set with cloud template -> https://i.imgur.com/MzIzrQK.png can not be set in child theme, also is no need for this, therefore you can remove it from the child.

Thank you!