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Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again, also check the api key if is still in theme panel.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
That customer removed the theme and install it again like you do an update with FTP.
First please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins and SEO Yoast, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please use a Facebook debugger -> https://pagely.com/blog/facebook-debugger/
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Calin,
so your answer is “NO, you can’t incorporate these changes into child theme and you have to edit these files manually after every update of theme”?
I have similar problem, I need to modify single post template and I figured out only file affecting post appearance is ../wp-content/plugins/td-composer/legacy/Newspaper/loop-single.php
Hi,
Yes, it should count the comments, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If is still not working, please try with a default post template.
Let me know the results!
Thank you!
Hi,
If the theme requirements are set -> https://forum.tagdiv.com/requirements-for-newspaper/ please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide a link to your website where I can check this problem.
Let me know the results!
Thank you!
Hi,
You can remove that empty tag using this custom css
.tdb_single_tags ul li:first-child{
display: none;
}
This will remove all the first tags from your website.
For me the modules seems to be quite the same, but if you want to apply the code only on that page, then you can use this css
.postid-1325 .td_module_wrap.td-meta-info-hide .td-module-meta-info {
min-height: 1px;
margin-top: -4px;
height: 170px;}
and the code will apply only on this post https://kopenhagenkonsulting.com/case-project-execution/
The code set in live css box will work as the one set in theme panel (it will be apply on all website, not only in the current page).
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you are using the latest version, Newspaper 10.3 also please check the theme requirements to be st as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
In order to reduce the admin-ajax.php please check those articles -> https://www.hostinger.com/tutorials/how-to-fix-admin-ajax-file -> https://www.cloudways.com/blog/reduce-admin-ajax-php-related-server-load-wordpress/ -> https://medium.com/visualmodo/how-to-reduce-admin-ajax-server-load-in-wordpress-5ba49a5a3185
Hope this will help you!
Thank you!
Hi,
Yes, you can build or set premade category templates from tagDiv Cloud Library, these can be edited using tagDiv Composer
Yes, you can use the above solution, but this will be overwrite when you’ll make an update, what you can do is to use a child theme and set these change in it.
Thank you!
I did that and here is what happened, all posts show on one page and the rest of the site is messed up because your other plugins are deactivated. so what do I do? only use one plugin and built the rest on my own? I’m not using Child theme and did clear all cache and still same problem. Please tell me if this is something you can’t fix so I can just move on to another theme and get my work done. Thank you
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
Please make sure that the thumbs are enable in theme panel -> https://forum.tagdiv.com/theme-thumbs/
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide a link to your website where I can check this problem.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Now there should be no problems with Yoast SEO in Newspaper 10.3, indeed in previous versions were some problems.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots.
Let me know the results!
Thank you!
Hi,
This is the blog page -> https://www.myartylife.net/?cat=-1, here are listed all the posts you have posted on your website.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Thank you!
Hi,
For the moment you can check the zone only if you click on some elements/rows.
When you make a new page in most cases it should loo like this -> https://i.imgur.com/HJAsmMc.png -> https://i.imgur.com/LeLsEk3.png
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide a link to your website where I can check this problem.
Let me know the results!
Thank you!
Hi,
Yes, you understand correctly the standard post templates that you have in child theme should work, only that you need to set them in sub folders as in our documentation.
Thank you!
Hi,
So you do not want to use the category from the theme and you want to use your own page category (the same with author), in order to remove/delete the links for the category and author from modules, you need to make some changes in theme file.
If you have tagDiv Standard Pack deactivate, then all the changes you need to do is in these files from wp-content/plugins/td-composer/legacy/Newspaper/includes/modules for flex 1 -> https://i.imgur.com/6QGfOTy.png -> https://i.imgur.com/Qoqap7N.png
If you want you can use the child theme provide in the theme package, also please check our documentation for child theme -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Hope this will help you!
Thank you!
