Search Results for 'child theme'

Hi,

For me is looking differnet -> https://i.imgur.com/I1dGRHo.jpg
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Also please notice that we do not recommend to use more then one builders on a page, also the Elementor plugins was not tested with our theme, therefore we can not say if this will work or not with our theme.

Let me know the results!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me a link where I can inspect the background image.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

In most cases it is a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

Make sure that you change the slug too -> https://i.imgur.com/PPsuJPx.png
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

Please notice that tagDiv Cloud Library need to be deleted and reinstall it from Newspaper> Plugins, only deactivate and activate it back will not work.

If you want to edit the footer, then you’ll need to edit it from a page, for example your can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole webpage from fronted).

Also the mobile problem can be a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also we do not recommend to use the tagDiv Cloud Library and WPBakery on your website, if you are using both of theme, then you’ll need to choose only one and deactivate the other one.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

The login on mobile appear because this is not loading correctly, if the problem persist after deactivate the plugins is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

Is look that the font family Roboto can not be load and is loading another form from the broswer -> https://i.imgur.com/P3hA2Ak.png
Make sure that the google fonts from theme panel are enable -> https://i.imgur.com/Q0AGEGO.png and you do not have a plugin conflict, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
The list of all tested plugins can be found in here: https://www.screencast.com/t/NNVYRGioUNs1

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Indeed I made some investigations and is look that this is happen only on iphone device, on simulator it can not be recreated. From what I can see is apply the mobile theme plugin instead of responsive version, make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Also, I added this problem on our list for retested and if there it will be a theme problem will be fixed.

Thank you for your understanding and sorry for the inconvenience!

Hi

If you want a header without logo you can remove the log from theme panel or if you want you can set a different header -> https://i.imgur.com/37i0nxm.png
If you want you can make changes in theme files, but this should be removed when you’ll make the update, what you can do to prevent this is to set a child theme.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

Hi!

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins, also if you are using child theme please set the main theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Indeed the “edit” on hover appearing for me too (the link is not working, you get a 404 ), from what I know in the most cases this is a cache problem, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please check for your cache. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let me know the results!
Thank you!