Search Results for 'child theme'

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Calin
tagDiv Staff
Pictures are destroyed and do not appear on the site - reply
#325090
Dec 17, 2019 at 8:18 am

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there are still some problem, please provide me a link where I can check these problems!

Let me know the results!
Thank you!

Calin
tagDiv Staff
tagDiv Composer deactivates itself automatically - reply
#325087
Dec 17, 2019 at 8:11 am

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there are still some problem, please provide me a link where I can check these problems!

Let me know the results!
Thank you!

domien
tagDiv Member
Newspaper 10 - reply
#325065
Dec 17, 2019 at 5:38 am

Hi Calin,

Thanks for your reply. We installed the last version of the child theme, and we get Version: 9.0c , is this correct?
Thanks

Vlad S
tagDiv Staff
Why does my theme panel grey out? No save button! - reply
#325018
Dec 16, 2019 at 4:51 pm

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Vlad S
tagDiv Staff
Override comments template - reply
#325016
Dec 16, 2019 at 4:47 pm

Hello !

All the available files in child theme are available in our documentation here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you !

Vlad S
tagDiv Staff
Article Views Counter not working - reply
#325014
Dec 16, 2019 at 4:33 pm

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
My site is not responsive or mobile optimized - reply
#324993
Dec 16, 2019 at 3:10 pm

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also we do recommend using the Mobile Theme plugin. Follow our tutorial here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Vlad S
tagDiv Staff
Using header template 10 – logo isn't going to the centre? - reply
#324982
Dec 16, 2019 at 1:47 pm

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
i have problem, image not show and blank in homepage… - reply
#324972
Dec 16, 2019 at 1:11 pm

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff
Image Caption Align is not in center in post, Need help? - reply
#324971
Dec 16, 2019 at 1:10 pm

Hello !

We have tested this on our side and as you can see it works perfect: https://www.screencast.com/t/og2hCWpQbR

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff
Mobile menu not loading and plugin creating ajax error - reply
#324956
Dec 16, 2019 at 11:57 am

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there are still some problem, please provide me a link where I can check these problems!

Let me know the results!
Thank you!

Calin
tagDiv Staff
Site looks distorted on iPads only. - reply
#324953
Dec 16, 2019 at 11:54 am

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff
Unable to Activate my Theme and Import DEMO - reply
#324951
Dec 16, 2019 at 11:46 am

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Calin
tagDiv Staff
Slow Queries and Errors with Cloud Import - reply
#324947
Dec 16, 2019 at 11:34 am

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff
Not Found error nor posts and not able to add new post as well - reply
#324943
Dec 16, 2019 at 11:30 am

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff
Thumbnail problems - reply
#324907
Dec 16, 2019 at 10:00 am

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide me a link to your website where I can check these problems.

Thank you!

Calin
tagDiv Staff
The post editor get compressed. - reply
#324905
Dec 16, 2019 at 9:59 am

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action('admin_head',function() {
echo '<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>';
});
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff
Previe post problem after update to Newspaper 10.2 - reply
#324903
Dec 16, 2019 at 9:53 am

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff
White screen on mobile - reply
#324888
Dec 16, 2019 at 8:45 am

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Vlad S
tagDiv Staff
I have this Problem - reply
#324882
Dec 16, 2019 at 8:35 am

Hello !

Please provide a link to your website in order to inspect.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Alan Feng
tagDiv Member
Disable all possible register/login way and remove login form - reply
#324881
Dec 16, 2019 at 8:30 am

I found the “LOGIN MODAL” must be included by the comments template
/td-composer\legacy\common\wp_booster\comments.php LINE:119


if ( get_option( 'comment_registration' ) && ! is_user_logged_in() ) {
require_once( TDC_PATH_LEGACY . '/parts/header/td-login-modal.php');
}

What is the best way to inherit this comments template and modify it in child theme?

thank you

Alan Feng
Participant
Override comments template - topic
#0
Dec 16, 2019 at 8:00 am

Hi,

Is it possible to override the comment template in child theme.
I have some custom field need to add.

I already use child theme to create website.
But have no idea how to override the comment template.

gumball44
tagDiv Member
Issue on tablets - reply
#324780
Dec 13, 2019 at 6:16 pm

Yep I need it.. If I deactivate mobile cache, it’s mobile them wich are deployed..not amp.. I face a huge problem.. Could you check my .htaccess and functions.php Child theme, I added some codes..maybe one of them is the problem ? no ?

  • This reply was modified 6 years by gumball44.
Vlad S
tagDiv Staff
tagDiv Mobile Theme – Fetal Error - reply
#324766
Dec 13, 2019 at 4:34 pm

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff
Newspaper 10 - reply
#324744
Dec 13, 2019 at 3:02 pm

Hi,

In newspaper theme is recommend to use the child that is in Newspaper package because the standard templates were separated in standard pack plugin, so all you’ll need to do is to replace the Newspaper child folder and if you have set there for example single-loop-2.php then you’ll need to set them in sub folders (parts/single wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-1.php -> https://i.imgur.com/YpMRUXb.png) -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ that is the only thing why we recommend to change the child

Thank you!

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