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Anamaria
tagDiv Staff

Hi,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

gigiograndi
Participant
#0

Hi,
Two questions:
1 is there a way to have the Child Theme?
2 we’re working activating the license in a staging host. When we’re going live, how to transfer licence?

Staging link: https://www.edigraph.it/fin_20244/

Regards

Anamaria
tagDiv Staff

Hi,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Calin
tagDiv Staff

Hello,
If the button has the same link for all posts, then you can edit the post template in code and set the file in child themehttps://forum.tagdiv.com/newsmag-child-theme-support/
For example if you are using post template 1 you can edit the loop-single-1.php or the single_template_1.php (deepens where you’ll like the buttons), the path in theme files is wp-content/plugins/td-composer/legacy/Newsmag/parts/single/ and in child theme the path for files should be /Newsmag-child/parts/single/loop-single-1.php and single_template_1.php
I hope this will help you!

Breinblik
tagDiv Member

Hi! thanks for your response.
I’ve looked trough my CSS modifications but the pointer-events: none; isn’t anywhere. It’s also not in my header.php (child theme) and other CSS files in my child theme folder. I guess it’s from another plugin? Also i noticed that when i’m logged in at WP-admin the menu works just fine but if i visit the website without being logged in the menu stops working and the list-items have an additional class called “inactive”.

I can try to override the pointer-events: none; with my custom CSS what attribute does ‘pointer-events’ need to have in order for it to work? I think we also need to solve the ‘inactive’ class being added to the list-items.

Calin
tagDiv Staff

Hello,
If you want to filter the search, then you’ll need to filter the results displayed in live search and in search page. By default this will display all results or only the post type set (it can be set only one post type) – https://i.imgur.com/GSvxi9D.png what can be done is to use a custom code in a functions.php (it can be set in a child theme) – https://forum.tagdiv.com/the-child-theme-support-tutorial/
function wpshock_search_filter( $query ) {
if ( $query->is_search ) {
$query->set( 'post_type', array('post','page') );
}
return $query;
}
add_filter('pre_get_posts','wpshock_search_filter');

Now on search page results you need to edit with tagDiv Composer and set on the posts loop the post types you want to filter – https://i.imgur.com/iLuFint.png
Thank you!

Anamaria
tagDiv Staff

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

renovaweb
Participant
#0

Hello !
I really like this theme, thanks !
But the mobile version doesn’t work (critical error)
Homepage seems fine

I tried with AMP, AMP + Mobile, Mobile
I tried with AMP plugin not activated too

Website: https://dev.magazine3rve.cc/
PHP 8 with php ini ressources boosted to max
WordPress 6.4.1 with Newspaper Child theme Version : 9.0c
NewspaperVersion : 12.6.1

PHP errors on inner pages or articles

Warning: require_once(/home/mag3rve/dev.magazine3rve.cc/wp-content/themes/Newspaper/legacy/common/wp_booster/td_css_res_compiler.php): Failed to open stream: No such file or directory in /home/mag3rve/dev.magazine3rve.cc/wp-includes/template.php on line 790

Fatal error: Uncaught Error: Failed opening required ‘/home/mag3rve/dev.magazine3rve.cc/wp-content/themes/Newspaper/legacy/common/wp_booster/td_css_res_compiler.php’ (include_path=’.:/opt/cpanel/ea-php80/root/usr/share/pear’) in /home/mag3rve/dev.magazine3rve.cc/wp-includes/template.php:790 Stack trace: #0 /home/mag3rve/dev.magazine3rve.cc/wp-content/plugins/td-composer/legacy/common/wp_booster/td_autoload_classes.php(42): load_template(‘/home/mag3rve/d…’, true) #1 [internal function]: td_autoload_classes->loading_classes(‘td_css_res_comp…’) #2 /home/mag3rve/dev.magazine3rve.cc/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global.php(780): class_exists(‘td_css_res_comp…’, true) #3 /home/mag3rve/dev.magazine3rve.cc/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php(1184): td_global::reset_theme_settings() #4 /home/mag3rve/dev.magazine3rve.cc/wp-includes/class-wp-hook.php(324): hook_wp_head(”) #5 /home/mag3rve/dev.magazine3rve.cc/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #6 /home/mag3rve/dev.magazine3rve.cc/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /home/mag3rve/dev.magazine3rve.cc/wp-includes/general-template.php(3052): do_action(‘wp_head’) #8 /home/mag3rve/dev.magazine3rve.cc/wp-content/plugins/td-standard-pack/Newspaper/header.php(11): wp_head() #9 /home/mag3rve/dev.magazine3rve.cc/wp-content/plugins/td-composer/td-composer.php(259): require_once(‘/home/mag3rve/d…’) #10 /home/mag3rve/dev.magazine3rve.cc/wp-includes/class-wp-hook.php(324): {closure}(”) #11 /home/mag3rve/dev.magazine3rve.cc/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #12 /home/mag3rve/dev.magazine3rve.cc/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #13 /home/mag3rve/dev.magazine3rve.cc/wp-content/themes/Newspaper/header.php(2): do_action(‘tdc_header’) #14 /home/mag3rve/dev.magazine3rve.cc/wp-includes/template.php(790): require_once(‘/home/mag3rve/d…’) #15 /home/mag3rve/dev.magazine3rve.cc/wp-includes/template.php(725): load_template(‘/home/mag3rve/d…’, true, Array) #16 /home/mag3rve/dev.magazine3rve.cc/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #17 /home/mag3rve/dev.magazine3rve.cc/wp-content/plugins/td-standard-pack/Newspaper/page.php(7): get_header() #18 /home/mag3rve/dev.magazine3rve.cc/wp-includes/template-loader.php(106): include(‘/home/mag3rve/d…’) #19 /home/mag3rve/dev.magazine3rve.cc/wp-blog-header.php(19): require_once(‘/home/mag3rve/d…’) #20 /home/mag3rve/dev.magazine3rve.cc/index.php(17): require(‘/home/mag3rve/d…’) #21 {main} thrown in /home/mag3rve/dev.magazine3rve.cc/wp-includes/template.php on line 790

Thank you very much !

Bettina
tagDiv Staff

Hello @laura!

We discussed via email, and you said something is wrong with your child theme.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you so much for your understanding!

Anamaria
tagDiv Staff

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Calin
tagDiv Staff

Hello,
It will be need to add more files not only that one (or you can changed the path to the other files required), the other fill that should be add in the child theme is single_template_2.php
I hope this will help you!

renomureza
Participant
#0

I have copied the files from td-composer/legacy/Newsmag/parts/single/loop-single-2.php to Newsmag-child/parts/single/loop-single-2.php and made some changes in the footer but it doesn’t work. I use td-composer and the latest Newsmag.

is there something wrong with the path in my child theme? can you do the same is it working or not?

Anamaria
tagDiv Staff

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Calin
tagDiv Staff

Hi,
Now the files can be fount on this path wp-content/plugins/td-composer/legacy/Newsmag/parts/single/loop-single-5.php
To set a child theme you need to make the path like in the plugin (the path will start only under the Newsmag directory) so in this case it will be the child directory Newsmag-child/parts/single/loop-single-5.php – https://forum.tagdiv.com/newsmag-child-theme-support/
Thank you!

VQC
Participant
#0

Hi,

I have just updated to a newer version of newsmag, from an old one (v3). I used to edit the file loop-single-5.php in order to customize the post style “5”. That file is nowhere to be found in the new theme files. I would have liked to edit it using a child theme.

What is the appropriate way to modify a post style nowadays?

Thanks,

Anamaria
tagDiv Staff

Hi,

Please use this code .block-mega-child-cats .mega-menu-sub-cat-tdi_24#tdi_26 {
display: none;
}

Please set this code in the theme panel > custom code> custom css.
I hope this will help you!

Thank you!

Anamaria
tagDiv Staff

Hi,

Please provide more details about when this issue appears and what php, theme, and wordpress version you have.
Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

mediax
tagDiv Member

Thanks for the assistance Bettina, the Child Theme article was very helpful and I was able to restore functionality!

Best wishes

Bettina
tagDiv Staff

Hello @mediax!

I will add these requests to our investigation lists!
You can check that the customizations in the theme are not covered by the support team. https://forum.tagdiv.com/newspaper-theme-support/
You can add any page there, but you should specify the ID of that page.
You can overwrite the default templates: https://forum.tagdiv.com/the-child-theme-support-tutorial/.

Thank you!

mediax
tagDiv Member

If I may, one follow up question: Is it possible to do a tagDiv plugin override via the child-theme?

Thanks 🙂

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