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Hello,
The only recommended plugins are tagdiv Composer and tagdiv Cloud Library. The rest of the plugins are optional, so please disable the tagdiv Standard pack and tagdiv mobile theme plugins.
This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile theme version can be delivered instead. Please check the setting to enable mobile cache https://docs.litespeedtech.com/lscache/lscwp/cache/
Thank you!
I am experiencing an issue with the Newspaper theme on my website. Despite activating all the recommended plugins, the mobile theme is being displayed on the desktop view. Below is the list of the plugins I have activated:
tagDiv Cloud Library (Version 3.5 | built on 15.05.2024)
tagDiv Composer (Version 4.9 | built on 15.05.2024)
tagDiv Mobile Theme (Version 2.6 | built on 31.05.2024)
tagDiv Newsletter (Version 2.1 | built on 31.05.2024)
tagDiv Standard Pack (Version 2.6 | built on 29.05.2024)
WP Super Cache (Version 1.12.2 | By Automattic)
Could you please guide me on how to resolve this issue? Any assistance you can provide would be greatly appreciated.
Hello,
My website is SecureBlitz Cybersecurity
I have an active license for the Newspaper theme.
However, for some months now, I have been unable to access the cloud library to create new templates for pages and posts.
I need your help on this.
Please find attached the screenshots of the error I get whenever I want to access the Cloud Library.
Hello!
Go to the Newspaper -> Plugins and activate the Standard Pack plugin in order to display the logo from the theme panel.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
I am picking the template for cloud, then i save but I can’t select it in the top of the page as you said. I get this message: No cloud templates. Please import one or more templates from Cloud Library.
Suddenly I can’t edit posts and create new posts. When I click on the link, the URL comes like this < https://www.raagdelhi.com/wp-admin/post-new.php>.
After this, earlier, there was a blank page.
I asked the host, GoDaddy to help. After they worked on the issue, the following type of text is being repeated many times, and GoDaddy want me to buy a premium service before they can try to resolve the issue:
Notice: Function register_rest_route was called incorrectly. The REST API route definition for td-cloud-library/new_template is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /var/www/wp-includes/functions.php on line 6078
Hello, I am facing an error while using the tagdiv page builder. In tagdiv while editing a page when I go in Cloud library and go to any element then when I click on Import Template the yes or no popup box appears behind the Popup of the element preview so i am not able to Click Yes or No. How do I fix this issue? Can you please help me resolve this issue.
Our website link is avnation.tv
Hello!
Normally, the plugins should remain installed and active. Our plugins are not set up to deactivate themselves. Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Delete the plugin and re-install it again: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Follow these threads: https://forum.tagdiv.com/topic/tagdiv-plugins-automatically-deactivate/ -> https://forum.tagdiv.com/topic/tagdiv-cloud-library-auto-deactivated-a-few-minutes-after-i-activated-it/
I hope that helps you!
Thank you!
TagDiv Cloud Library keeps getting automatically disabled which then breaks some elements on my website.
Is anyone else having this issue? Is there a known plugin conflict that causes this? I can’t check every plugin for a conflict cause this error occurs randomly. One time it happened twice in the span of 1-2 days, then it seems to be doing fine until it broke again 8-9 days later. There isn’t a pattern it just randomly disables the plugin and the elements break until i enable it again
Hi,
Please disable the mobile theme plugin, clear the cache and check after.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Well, now it shows. However, i don’t like the template of the author page. I ve been trying to change it but it remains the old one.
I tried by going to the authors page, selecting cloud library and chose Magazine author template. I change it and save it, bus still shows the previous template. How I can change?
Hi petar777, from what I saw in your screenrecord you are referring to mega menu. Normally this is loading only after the page content is loaded and this is why it’s taking one second. Unfortunately, there is no option to can load it faster; the js used is the one on this path – wp-content/plugins/td-cloud-library/assets/js/tdbMenu.js maybe you can load it faster or exclude from delay, but I do not think this sill resolve the 1 second load for the mega menu.
Thank you for your understanding!
Hi,
You have a header template from Cloud Library, then you need to edit with tagDiv Composer https://www.screencast.com/t/Y5j6ArY8Ug, select the row on the top, and with right-click you can delete it => https://www.screencast.com/t/fdBMaqQevyo
Hope this helps you!
Thank you!
Hello. I’m having a problem adding a video template from the cloud library to my homepage.
Some notes. I’m using the Tagdiv Composer instead of wpbakery. I load up my homepage in the editor, I click the ‘Load Template’ button from the left side menu, and select the option “Latest Videos Section – Town Talk” and click the green ‘Import Section’ button. Nothing happens. I’ve tried this repeatedly on several different computers, browsers, etc.
If I use X to get off the Load Template screen, I very briefly see a pop-under window that says Load Template with a Yes or No choice on it. However, that disappears as quickly as ‘Load Template’ screen when I close it.
Your help would be greatly appreciated.
i have probably found the issue: somehow tagdiv cloud library was not installed, that was causing the loading error and i don’t know why was causing the license key error too…
once i activated it everything went back to normal.
Hello,
Please deactivate the tagdiv Standard pack plugin because this plugin is deprecated -> https://tagdiv.com/why-tagdiv-cloud-library-is-a-better-alternative-to-the-standard-pack/
Also, you need to do most of the changes with tagdiv Composer -> https://i.imgur.com/xDy7Vvb.png
Thank you!
Dear tagDiv Support Team,
I am experiencing an issue with the tagDiv’s Cloud Library plugin on my website, resulting in the error message “ERR_TOO_MANY_REDIRECTS.” I have conducted some initial troubleshooting, but the problem persists.
Here is what I have done so far:
I made a test by deactivating all plugins except for the tagDiv cloud library plugin.
I also deactivated any cache plugins, cleared all caches, and tried again.
Unfortunately, the issue still exists after performing these steps.
The System status is ok.
I have also sent an email to contact@tagdiv.com explaining the issue and provided credentials to help me debug this issue.
Hi,
I’ve an issue with updating few plugins : tagDiv Cloud Library is always inactive or failed, same with tagdiv Composer.
I tried to delete and install it again but it’s not working. So now, my website is a bit broken (header).
I’ve this problem since my website in on PHP 8.1. I can’t go back to previous versions due to my web hosting service.
Any solutions ?
Thanks a lot
Hey,
This started today, but the tagDiv Cloud Library themes are causes slow load times. When I disable the plugin everything is fast again. I made no changes to me site, just started happening today.
Thanks, jop
Hello!
These post templates have default styles, so there are no more settings. We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Hello,
This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile theme version can be delivered instead. Please check the setting to enable mobile cache https://docs.litespeedtech.com/lscache/lscwp/cache/
Also, you need to edit with tagdiv Composer the cloud template to change color, fonts, and so on-> https://forum.tagdiv.com/tagdiv-composer-tutorial/
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hi,
Where can I modify the copyright content in the bottom left corner of the website? I did not add the Footer CLOUD LIBRARY Template.
Please check: https://prnt.sc/Rum83pInI7fM
https://prnt.sc/kg1YD–Svo9F
Thanks.
Hello @amnaymag!
Hover over the Mobile Template, select Yes, and choose No Mobile Template. Alternatively, utilize the tagdiv composer to alter and personalize the mobile template.
The global tag means that a single template will be assigned to all your articles. But, also, you can go to each article and choose another template as well.
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Thank you!
Hello @amnaymag !
In the single cloud template, please use the element called ” Single Post Modified Date “.
In the homepage for example, you can use the flex block builder element using a custom module that have the element called “Module Date” -> https://app.screencast.com/zVWMZcnLiaaZW
Documentation here:
– https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/
– https://forum.tagdiv.com/modules-builder-newspaper-theme/
– https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/
Thank you!
Hi,
Please disable the mobile theme plugin and check after. Also, please check for a plugin coflict.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
