Search Results for 'cloud'

Results from the Forum
mgiannelis
Participant
#0

Hello

I am trying to install/import this single post template

https://cloud.tagdiv.com/cardi-b-deletes-instagram-after-social-media-backlash-over-her-historic-grammys-win-2/

But once click on import, it will not show in my templates section. It simply does not install after import complete

aguslightyear
tagDiv Member

Thank you very much.

I have already fixed almost all the problems on my mobile website. I just have a problem with the footer.

I´m trying to load a footer from the cloud templates and get this message: Envato key is alright, but it is not assigned to the current domain. Just assign it and then you are ready to enjoy the full benefits. If you need help, please to contact us at contact@tagdiv.com

When I click in the “assign it” link, it doesn´t work. How can I assign the envato key?

Thank you

Calin
tagDiv Staff

Hi Rahul chauhan,
Normally there should bot be a problem if is a standard template or a cloud template, the auto ads should be set in one place (between the head tags). What I can suggest is to also place the code in the website header in ads place (if is a standard template need to be set in the theme panel, but for a cloud need to be set using tagDiv Composer).
Also, if you want we can investigate the situation, for this we’ll need temporary wp-admin access. This can be provide via email at contact@tagdiv.com
Thank you!

Rahul chauhan
Participant
#0

i have created a single post template from cloud library. its working fine but now auto ads are not showing between anywhere in articles.

Calin
tagDiv Staff

Hi,
Thank you for your waiting. There has ben made an work around and the problem can be fixed now by simply disable the tagDiv Composer and tagDiv Cloud libraries, delete those plugins and reinstall them from Newspaper > plugins, after that in the theme panel a new option will be displayed under the Blocks settings -> https://i.imgur.com/k7jlJki.png
This method can be done by all users that have the Newspaper v11.5.1
Thank you for your time!

Calin
tagDiv Staff

Hi webmastermetrozita,
Yes, you can set individual header and footer on pages, and cloud templates. The method it is the same for all. First you need to edit the page, then select the manager, after that from the header and footer sections select the cloud template you want to assign (select by clicking the name of the template) -> https://i.imgur.com/eRWJx5w.png (do the same for the footer).
About the difference between extended and multipurpose elements, I can say that those are more the categories that those elements are part of. For example in the extended shortcodes we have the column text and text with title, those elements are quite similar and both use the wp editor so you can practically create post/page content. Now the multipurpose elements are simple elements for image and text, normally those have custom settings and fields for where to set them and how those will be displayed, for example a text in the left and image in the right.
I hope this will help you!

Calin
tagDiv Staff

Hi,
I’m not sure that I correctly understand the situation. Do you use the mobile theme plugin? In this case is no longer need to set for the mobile ads those tabs, just set the image in mobile ads -> https://i.imgur.com/QQvYa21.png -> https://forum.tagdiv.com/the-mobile-theme/
Nor if you are using the responsive version, then you can try this strategy on pages and cloud templates. Use the tagDiv Composer to edit theme and check those options -> https://i.imgur.com/lKXcpmn.jpg
Now for article ads indeed you need to use those codes -> https://i.imgur.com/vgSsTrZ.png
I hope this will help you!

Calin
tagDiv Staff

Hello,
Unfortunately, the cloud templates can not be assigned for the blog pages in the settings > reading > posts page. In that section can be set only pages.

Also, if the blog (posts page) is not selected https://i.imgur.com/Z7rJ6SE.png then there we’ll be no duplicates.
Thank you!

Anamaria
tagDiv Staff

Hi,

The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can use cloud templates with AMP.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can use cloud templates with AMP.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can use cloud templates with AMP.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can use cloud templates with AMP.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

webmastermetrozita
Participant
#0

Hello,

I want to add video articles coming from YouTube.
How should they be added so that they appear with a play icon in the category overview and also on invidual level they should be showing the video embed like here in the demo: https://demo.tagdiv.com/newspaper_video/dota-2-great-games-cheating-pros-are-ruining/

Currently our is not showing the video screen: https://staging-zita.kinsta.cloud/nieuws/video/tram-kan-niet-verder-rijden-wegens-geparkeerde-wagen-dus-doen-omstaanders-dit-video

Kind regards

vivreausmic
tagDiv Member

Hello,

Thanks for your answer.

I tried to create a template with cloud template and assign it to a page. The problem is that as soon as I indicate that I want this to be the articles page (in settings > reading > posts page) the template created is overwritten.

I don’t want to have two posts pages, one visible (created with cloud template) and one hidden (the default wordpress one). I think that would be bad for seo.

So can i attribute a cloud template model to the default WordPress posts page ?

Thanks

Bettina
tagDiv Staff

Hello!

Yes, you need to build, customize or import some templates.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/
https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Calin
tagDiv Staff

Hi,
Normally you can add videos on pages and cloud templates using the tagDiv Composer.
If the video has an ended code, then it can be set in column text, text with title -> https://i.imgur.com/xn721m6.png in text area zone -> https://i.imgur.com/D475ZN0.png or in raw html element -> https://i.imgur.com/WxL3iyO.png
If is a YouTube, Vimeo, DailyMotion or self-hosted then it can be set using the embed element -> https://i.imgur.com/zr5aQYa.png
I hope this will help you!

Calin
tagDiv Staff

Hi,
Can you please ty to set the shortcode on pages or cloud templates using the tagDiv Composer in column text, text with title -> https://i.imgur.com/xn721m6.png in text area zone -> https://i.imgur.com/D475ZN0.png or in raw html element -> https://i.imgur.com/WxL3iyO.png to see if the problem persist?
Thank you!

Calin
tagDiv Staff

Hi sheldon911,
Please update the php version to 7.4 and please be sure that the nginx has set the setting to recognize the custom permalinks -> https://i.imgur.com/eFFdSEk.png
Also, the Fix 524 can be a Cloudflare Error, so please check this guide too -> https://webpop.io/cloudflare/error-524-timeout/
I hope this will help you!

Calin
tagDiv Staff

Hi Chandae Jeon,
The ads need to be set on pages and cloud templates using the tagDiv Composer and setting the code in the ad box element. -> https://forum.tagdiv.com/ads-adsense-overview/
Also, to set the ads inside articles, please check this guide -> https://forum.tagdiv.com/article-ads/
I hope this will help you!

Calin
tagDiv Staff

Hello,
1. This problem can appear from more situations. We made a guide with the most common cases that can appear-> https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, in case that the problem persist, please do a full backup for the website and contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access. We’ll try to check the problem as soo as possible. Also include the link of this topic to identify you.
2. Those are not reflecting because you are using a cloud header and this can be edited only with tagDiv Composer. The theme panel settings are only from standard templates. If you do not use any of theme, I recommend to disable the tagDiv Standard Pack plugin.
Thank you!

Calin
tagDiv Staff

Hello Satyajit3097,
I checked your website and I see that you are using a single post template from the tagDiv Cloud Library. Those can be edited using the tagDiv Composer and the elements can be set on the cloud template using drag and drop.
Now for the layout that you want to achieve you need to remove the Single Post Featured Image from the cloud (this can be display only around of the single post content, it can not be set inside it), after that what you need to do is that inside the posts to set the image that is set as featured image after 1th-2th paragraphs. Unfortunately, this is the only solution to set the featured image inside the post content.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Normally this is not possible. The cloud categories templates are available only for categories, but similar elements from that cloud categories can be set on pages too and you can build the page with tagDiv Composer like you want.
Thank you for your understanding!

Calin
tagDiv Staff

Hello oesmuid,
For posts you have assigned a single post template from cloud library and those cloud templates can be edited using the theme builder (tagDiv Composer), so all you need to do is to edit the single post template in the frontend and use the right click on the elements that you’ll like to remove -> https://i.imgur.com/9dx6Sqy.jpg -> https://i.imgur.com/a59ZPM4.jpg
I hope this will help you!

Calin
tagDiv Staff

Hi,
So you say that the theme is broken, but my question is if the theme is broken, shouldn’t every user of the theme have the problem you have?
Something that doesn’t happen, so, my opinion is that you have some settings or plugins that don’t work with the theme.
For example, I remember that in a topic you mentioned that you use cloudflare APO, for example this is not tested with the theme and we do not know how it works, for the moment the recommendation is that this option be avoided.
I also saw that you use the litespeed cache plugin, this plugin must be very well configured with our theme to work correctly (not to mention the fact that certain settings in this plugin are applied even after the plugin has been deactivated).
As for the response time, if you write to us during the week, we will try to answer you within a maximum of 24 hours, but if you write to us on Friday or at the weekend, the answer will come on Monday, and if the workload is very high, it may even be on Tuesday.
If you sent an e-mail, most likely our team will check it today and answer you.
Thank you for understanding!

Mukesh
Participant
#0

I am getting multiple errors after updating to 11.5.1

1. Invalid reply from server endpoint – when trying to use cloud library
2. The “td_block_3_widget” block was affected by errors and may not function properly. Check the developer tools for more details.

Please see attached image: https://prnt.sc/lDh_LdAewNKO

Looking forward for an fix update

Viewing 25 results - 6,101 through 6,125 (of 21,203 total)