I’ve tried this in 3 different browsers, logged in, logged out, there is something fishy going on.
1. I duplicated the cloud template:
https://demo.tagdiv.com/newspaper_shop_vintage_choppers_store/product/diplomatic-tt/
and gave it another name.
2. I went into edit the duplicated template and changed the “featured image” at the top and all the other photos. That is all.
RESULT:
A normal logged-out visitor will not see the “featured image” at the top. All other photos changed will load regularly. However, if I’m logged into wordpress, the image appears.
If I choose to apply the original cloud template, everything works (as logged-out visitor). But if that image is changed, it will not load.
I used the “page inspector” tool to see if it was defined while logged-out, and it was. It’s in the code. But it doesn’t show.
What could be the problem? I’ve ran out of ideas and places to look.
Thanks.
Sorry for the confusion, but:
1. the “product page” is not a page, it’s a woocommerce “product” (post) where one “adds” a product with all relative info. It doesn’t have a Gutenberg interface.
2. if I create a “normal” page using tagDiv, I don’t have the possibility of using the Woo shortcodes to add a single product and its relative info in the page.
In any case, the “normal” page doesn’t allow me to choose a cloud template, I only have the following options:
Default template
Pagebuilder + latest articles + pagination
Pagebuilder + page title
Pagebuilder + Overlay menu
.. and no other options.
What am I missing?
Hello,
I had been experiencing 500 errors on the web for weeks every time I updated or published a post or page. Currently, I am following a training in Advanced WordPress https://academiawp.alvarofontela.com/ and following the steps of one of the videos of the academy I added the Query Monitor plugin and surprised I saw that its TagDiv + Cloud Templates plugins together generate a lot of RAM resources that are saturating my hosting. If I deactivate one of them (either of them) the problem disappears, but logically my website is completely created with its visual composer and cloud library.
I have made a video for them (deactivating all the plugins so that they can see that the problem comes from them) so that I can correctly document my case so that they can offer me help. It is clear that I cannot have 215MG of resources when it is a website without using WooCommerce. It’s outrageous that this is needed on my website!
Please check the videos to see the problem:
https://www.loom.com/share/987ceb70737e464f98fdbb692398bb69
https://www.loom.com/share/252f2dcd50ca45379d54689b1509d6e0
Stay tuned,
Hi. I get the following error on pages when the mobile menu icon loads. Why it is not recognized? It is from the cloud headers font awesome.
Hi,
The simplest solution would be this one:
– import a single post template from cloud and set it as global -> https://i.imgur.com/n4Z3Jsy.png -> https://prnt.sc/3Gb1lvpT8q1E
– create post using the WordPress -> https://i.imgur.com/kINa2z1.jpg
The results will be -> https://i.imgur.com/E8NkRg6.jpg
Thank you!
Hello!
Check this topic: https://forum.tagdiv.com/topic/what-cloud-template-can-i-use-to-create-the-same-header-as-on-my-site/
Hope that helps you!
Thank you!
Hi NDDdude,
The structure of the child theme seems to be correct, but please use the child them from the Newspaper v11 package.
Also, why not try a single post template form the cloud and then the video icon will be displayed automatically on the featured image (there are to featured image elements, one that is set as background only for images and a normal one that can be used for images, video, audio).
-> https://i.imgur.com/EqtMcZ7.png -> https://i.imgur.com/t9f7xIB.png the results -> https://i.imgur.com/clZqwi8.png
Thank you!
Hello!
In order to see that button, you need to use a cloud template which is compatible with the TagDiv Composer.
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos
Thank you!
Hello!
1. Make sure it is not a SVG logo there: https://www.screencast.com/t/IcJ3yTJMx2
2. If you use a cloud template, then click the row and check in the CSS tab, you can see the background there and you can change it.
3. Did you run the wizard?
Yes, it’s possible via email at contact@tagdiv.com.
Thank you!
Hi oyarseeduardo,
I hope that you made the posts using the WordPress editor and you made the single post template only for the post layout (this is the scope of cloud templates), after that you only selected that cloud template as individual or global.
The single post template must have the “Single Post Comments” element set to display the post content from WordPress.
Thank you!
Hi,
If I understand correctly, you are not using the numbers from the Covid-19 Statistics Counter (then numbers from api) and you set them manually each day, if is so, then you need to edit each element in part, because, our our theme treats each element dragged in the page and cloud templates as individual, in this way you can make it to display the source and layout that you want.
Thank you!
Hi gono, the CSS Analyzer can be used on pages and cloud templates. On pages it can be removed the extra css and on cloud templates it can be only generate the critical css.
As an alternative it can be used the autoptimize plugin .
Thank you!
Yap, the ad control in Newspaper is only working on Cloud Templates, standard ones in “TagDig Standard Pack” have a bug
Hello,
We continue to have issues with this feature.
I have followed your instructions:
* Yes, I included username. (It doesn’t seem to save username properly)
* I reset the API and added the YouTube API credentials from Google Cloud YouTube API to Social Network/YouTube API.
* YouTube Channel is verified and public https://www.youtube.com/user/amjmedicine
* Added Channel ID and User ID to YouTube video playlist element on page
* I also deactivated plugins to see if there were any conflicts.
I realize this is a response to your answer from over a year ago. At that time I needed videos to work right away and applied a work around. We need to get this to function now so we can use full functionality of your theme. I purchase additional support through envato market to get this resolved.
The website is https://amjmed.org/ The widget is on home page.
I can provide access for technician to look at.
Please help us resolve this issue asap.
Thank you,
Lisa Roland
1. There’s no option to update the theme within WP. What is the recommended way to update it? Still confused why I don’t have an option to just update it from within WP.
2. Another logo issue:
I think I’m explaining badly. I have 6500 posts with style number 3 and I want to put them all with the style of the template (single cloud template)
Hello!
If you want to modify the loop from that category, then the file for this shortcode can be seen in td-cloud-library/modules/tdb_module_loop.php
Hope that helps you!
Thank you!
Hello!
Please edit the homepage with the TagDiv Composer, access Website Manager and check if the header and footer are there and it is not selected “No footer”. Check in the Dashboard -> Cloud Templates and see if you have the footer template. If not, then please install a footer template from the Cloud Library or build it from scratch by uploading a blank template.
Thank you!
Hi,
The “Errors at columns elements: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
If is only on one specific page, then please use the revisions https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/ because it is possible that the problem to be from the last changed from that page/ cloud template.
This error can appear from more situations, we made a guide for most of the frequent -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem is still persisting, please contact us via email at contact@tagdiv.com, please make sure that you have a full backup for your website and that you provide wp-admin and cPanel access and include the link of this topic to identify you.
Thank you!
Hi MMonthego, I think that there is a misunderstanding. If you are using the Newspaper 11 then the Website manager will be there, but this will allow like you said to, check the fonts, color, activate sticky header and import cloud headers (you can assign global or individual headers), but to edit them you need to use the tagDiv Composer, select the elements form the header zone just like those form content zone.
Thank you!
Hi,
When you see only shortcode (raw code) then it is because some plugins are not enabled, in this case some theme plugins. Please check in Newspaper > plugins and make sure that tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack are enabled.
IN case that there are still some schotcode can be from social counter plugin, newsletter or other theme plugins that were used.
Thank you!
Hi,
The “Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
This error can appear from more situations, we made a guide for most of the frequent -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Also if is only on one specific page, then please use the revisions https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/ because it is possible that the problem to be from the last changed from that page/ cloud template.
If the problem is still persisting, please contact us via email at contact@tagdiv.com, please make sure that you have a full backup for your website and that you provide wp-admin and cPanel access and include the link of this topic to identify you.
Thank you!
Hi
While customising my site on the composer, the footer has somehow become corrupted and does not show on my site anymore. I am using the standard newspaper cloud template for the footer.
how would I make the footer appear again?
thanks
Hi,
Yes, this ca be done, for this you need to use a cloud header a single post template.
You need to individually assign that cloud header on that single post template -> https://i.imgur.com/mb3IlNZ.png and the post template need to be individually assigned to that post -> https://i.imgur.com/39j71Yq.jpg
Thank you!
Hi,
That footer does exist in cloud, but need to be a little edited https://i.imgur.com/AKvFlTF.png -> https://i.imgur.com/QZ0xMBD.png use tagDiv Composer to remove the elements that you do not need and to adjust the layout.
Thank you!
