Thank you, one last question: is there any way I can use gutenberg on a page instead of divi builder using a pro cloud template?
hi again.
Unfortunately, I cannot find the screens described in the link you sent. What I want to do is to enable my users to send me e-mails through my website. When I choose a template from the cloud, it becomes like this.
https://rubiebikes.com/wp-content/uploads/2021/07/1.png
After installing the mailchimp plugin on my website, will I be able to see the screens in the link you sent?
I would be very happy if you could describe it to me clearly.
Disable minify both css and js
https://share.getcloudapp.com/JruDEkNm
Hello,
If on the website are displayed shortcodes, you need to have the tagDiv Standard Pack plugin updated and activate, from version 10.4, this plugin is no longer required because the new demos are using cloud templates.
Thank you!
Hello,
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Please disable it, and see if the column text work.
Also, please send the link to your website.
Thank you!
Hello,
This effect come from Cloudflare. Please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , and you need to disable the Rocket Loader.
Let me know the results!
Thank you!
It shows why when I enter the cloud Invalid reply from server endpoint.
Thanks for prompt reply. However, its remain same for me
https://share.getcloudapp.com/qGu5BeYk
Hello, @trebol30
The update is on the way, unfortunately, I can not say a date, but we hope to be the next month.
Also, please provide more details about the error, that you have with cloud library.
Thank you!
Hello,
The problem is caused if you use WP Bakery for posts, unfortunately, we recommend using WP Bakery only for pages and not for posts => https://forum.tagdiv.com/how-to-use-visual-composer/
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Please deactivated the WP Bakery and see if the problem persists.
Also, please don’t share your credentials on the forum.
Thank you for your understanding!
Hello, Bernd
You can use a footer template from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=nE51MfLV7hE
The footer template does not have the button to be edited with tagDiv Composer in the backend, can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF that page can be private.
Also, if you use the standard footer from Theme Panel, you need to have the tagDiv Standard Pack plugin, from version 10.4, this plugin is no longer required because the new demos are using cloud templates.
Thank you!
I just lost all theme panel settings while working on the site including fonts settings, cloud templates assignments, all sidebars are gone. Custom css is still there, but nothing that was customized in the theme panel is. Everything got reset somehow.
Also all Saved shortcodes in the tagdiv composer are gone.
I tried importing all the theme settings backups, but none restored them. Also removed and reinstalled TagDiv Standard Pack and TD Composer.
Many months of work gone.
Of course it’s the night before the site launch.
Maybe in the TD composer future updates we can use it on the actual woocommerce product pages instead of creating cloud templates then applying it. Like how we are able to use it in the WordPress pages. We will make a lists so you can pass it to the developers. You guys are awesome!
The short code is applied to the woocommerce short description on the actual woocommerce product page. On the cloud template I used the TD composer woo description component for the layout. Whatever is in the woocommerce short description from the actual woocommerce product page should show automatically including short codes. One would think at least. I know this is a new feature in the TD composer and know it’ll just keep getting better in future updates. Please let the developers know. Thank you!
Hello. I imported a ready contact page from the cloud to create the contact page in your newslatter11 theme. However, after uploading this contact form to my page, it looks like attachment 2. How should I proceed to receive e-mail? I need detailed and simple definitions.
appendix 1: template i want to load from cloud. https://s6.dosya.tc/server3/sjxych/1.png.html
appendix 2: screen after trying to install https://s6.dosya.tc/server3/yfbpg2/2.png.htm
please describe with all details
Hello Vlad S.
Do you have an estimated date to address the issue with an update? As we talked about a few weeks ago, the problem persists and you cannot use the cloud galleries or use CSS Analyzer yet.
Greetings
Hello,
My original Footer (which was in pages: Footer) is not visible anymore.
Only option In Theme Panel/Footer is: Cloud Library Template. No more Footer Settings, Instagram Settings, Footer Info Content, Footer Background, Sub Footer Settings as shown in your Documentation!
I tried to generate a new Cloud Template from an imported “Blank Footer Template” and chose this in the Theme Panel/Footer/Cloud Library Template: no success, no footer. When I try to modify this “Blank Footer Template” “Edit with tagDiv Composer” is not available.
I want my footer back, what can we do?
Thanks for HELP
Bernd
Hello!
I’ve checked your website and it seems you use a cloud template. Did you add the ads in TagDiv Composer or theme panel? Please make sure you added the ads in Composer.
If you want, make a full backup and contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Unfortunately, you can not upload a SVG file in the media library. But, if you use a cloud template, then you can add the svg code of the image in some elements in TagDiv Composer, like this: https://www.screencast.com/t/1Fv4TvPUXuR
Thank you!
Hello,
If you have shortcodes on the pages/posts please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack).
Thank you!
Hello,
Maybe you use a Single Post Template from Cloud Library, so you need to edit with tagDiv Composer, select the Single Post Author and with right-click you can delete it =>https://www.screencast.com/t/pStpdfZgz Also, you delete Single Post author as author box => https://www.screencast.com/t/fJoNZXvw
Thank you!
Hello,
I checked your website and seems you have an error admin-ajax https://www.screencast.com/t/fZBjILQq0xW is possible to be from the firewall or security module which blocks the admin-ajax.php request.
Also, I saw you use CDN, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Also, if you don’t have a security plugin, , please ask your host about this.
Thank you!
Hi,
Usually, we recommend to our clients to use WPML translate plugin, this can translate the menus/pages/posts/cloud templates.
If you are using another plugin for translation is very possible to interpret wrong the theme menus, also the mobile theme plugin has a different implementation than the theme.
Thank you!
I’ve started working on my site again for the first time in a while (due to covid). I updated to Newspaper 11. I looked on my site and realised a lot of details had gone wrong and in many locations code was showing up instead of the blocks I had added through the composer. Tried to fix these on the theme panel only to find that all of the templates are gone – either in a new location or hidden in these cloud templates of which I have none saved.
Is it possible to access the old templates at least long enough to save the settings?
