Today I am facing a new problem where I can’t access Cloud templates.
We’re using WordPress, and recently upgraded to Newspaper X, then loaded the Livestyle Magazine template. We’ve created a new page in TAGDIV composer by importing blocks from the Cloud feature. Our page is now live, and we added it to our main menu. When used on a desktop, laptop or tablet, the page loads correctly when selected from the main menu. However, when using a mobile phone (I-Phone or Android) and selecting the item from the mobile menu, the page does not load. The address box loads the proper web address, and our header and footer load properly. The page title also loads. But the rest of the content does not load. The same thing occurs when the web address is entered directly from a mobile phone.
You can see this at http://www.harrisonbands.com, selecting the ALUMNI option from our menu.
Please help as we’ve been struggling with this for a few days, and have deleted and recreated the menu item, checked all page settings, etc. We’re eager to launch this new page in our final weeks of the school year.
I am also experiencing this error when trying to download a Cloud Template. It worked under the nulled version yesterday, opening the templates, Ive just installed the new version purchased today. Now it wont open the library. Please advise. It isn’t a server setting, our server is set up correctly and this worked on ver 9.7 yesterday?
Id appreciate a response, didn’t receive any help this morning on another request
and the worst part – tagdiv use some custom made Base64 editor, coder/decoder – and no other Base64 editor could use the the codes.
Only they can fix it –
before this “cloud-template” upgrade – it was much better the newspaper theme.
even with litespeed webserver – and LScache never was compatible.
Hello !
For Cloudflare setup you can follow our documentation here: https://forum.tagdiv.com/cloudflare-cdn/
Thank you !
Hi,
we have installed your Newspaper theme, I’ve some questions:
In home page we have used a flex bloc to display the post on 3 columns ( http://wip.gazzettaitalia.pl/it/ ), but the border line that divide the columns has different height, there is a way to display this line with the same height?
For the flex block I don’t have find a “general option” to set the font style/size that we have used (imported from your cloud library), where do I find it in the admin theme options? (actually I set it from the block itself, but a general option would be better for our final client)
I’ve used your login//signin features, and its ok, we have to custom the email but I suppose we need a plugin for that right?
And, after login, clicking on the name of the user it show a strange message “Non è stato trovato nessun prodotto che corrisponde alla tua selezione.” why? (il livello utente è cliente, e inoltre non vogliamo visualizzare la pagina di autoriparazione – se l’utente non è cliente, admin for example I could we have here the account page? We use woocommerce, so have we to replace the signin/login with the woocommerce signin/login?
And I’ve tried to creat a new page (contattaci) after insert the page title, I’ve clicked on TAG DIV COMPOSER.
and I have this error: Error at rows: 1(models) : 11(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Why the composer give me this error and show me the home page inside? The page is blank, but the composer fill it with home page block!!!
Waiting your reply, regards.
Hi,
Make sure taht you are using the last version, v10.3.2 and make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or cloudflare (CDN), deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Most of this kind of errors are from untested plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or cloudflare (CDN), deactivate them, clear all cache and try again.
Also to have the same layout on mobile as on desktop, please do not use the mobile theme plugin -> https://forum.tagdiv.com/the-mobile-theme/
Let me know the results!
Thank you!
Hi,
Most of this kind of errors are from untested plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or cloudflare (CDN), deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
I think that you are using a cloud header from tagDiv Cloud Library, if is so then you need to edit it wing tagDiv Composer, select the row from header and set the stretch row on default -> https://i.imgur.com/BSrDBke.jpg
If there is still a problem, please provide me a link to your website.
Thank you!
Hello !
For footer we recommend you using a cloud library footer which are fully editable using the tagDiv Composer: https://forum.tagdiv.com/footer-templates/
Thank you !
Hi,
I have created a single post template from tagDiv cloud library using the Single post 70 – Pandemic Pro. The idea is to keep all small news posts, each with its own featured image on one post/page in continuous format (one below another) as it appears in the live preview of Single post 70 – Pandemic Pro. However I am unable to get the continuos news format after I choosing this post template in new post. I thought every time I start a new post and select the this templete from post setting the news woul just go below one another in a sequence. I would like to know how to attain the continuous news format as per Single post 70 – Pandemic Pro.
https://facesoman.com/movement-of-arabian-sea-humpback-whales-between-oman-and-india/
https://facesoman.com/bank-muscat-facilitates-easy-payment-at-muscat-airport-car-parking/
Thanks
Sophia
Hi,
This form was created using a plugin, and was adjusted with custom work.
If you want to have only blocks for posts, the you can use flex blocks elements to achieve this, also you can import theme from cloud library and only adjust theme using tagDiv Composer -> https://i.imgur.com/97silCV.jpg
Also most of our theme api are posted here for the developers that want to modify the code -> https://forum.tagdiv.com/the-theme-api/, also this is not covered by support theme.
Thank you for your understanding!
Hello !
Any cloud library template is fully editable using tagDiv Composer: https://www.youtube.com/watch?v=I1R3j1QYod0 You can import a template and adjust it. Please follow our video tutorials. They might be more helpful !
Thank you !
Hi,
We’ll try to replay as soon as possible, also please note that we have few days off -> https://i.imgur.com/WkYBO8d.png
Most of this kind of errors are from untested plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or cloudflare (CDN), deactivate them, clear all cache and try again.
If the error persists, please provide some more details and some screenshots.
Let me know the results!
Thank you!
Hello !
That is a simple flex block with an audio post in it. In order to create an audio post you can use only soundcloud: https://www.screencast.com/t/dvRSEqPew
Thank you !
Hi,
After the latest update – 10.3.2 is some dirt appears on every page bottom:
————————————————————
Maximum upload file size: 64 MB.
<# if ( data.suggestedWidth && data.suggestedHeight ) { #>
Suggested image dimensions: {{data.suggestedWidth}} by {{data.suggestedHeight}} pixels.
————————————-
when theme inactive – ( like base twenty twenty active ) – its not there, so it is clearly the theme brings there.
Other problem – the template editor wont do anything – says sometimes this template not created with tagdiv – or shows nothing – just can add a new elements -but can not save anything..
if AMP and mobile theme plugins activated – then site crash – and desktop view also loads AMP – but on a bad way..
All this bad things from the latest update.
Deactivated all plugins — still the same issue
Cleaned db – all possible way – same
purchased a new license to be able to write here… – same issue still…
I have litespeed webserver, redis cache, cloudflare, bunnycdn
I need to fix the live site ASAP.
Thank you, Zoltan
Hi, I could not found an answer in case of my problem 4 days ago…:
I added a new page from the cloud tample and in my pages (theme newspeper). Now I cannot chagne the pictures in the TD composer – when i will upload a new jpg, it does not work: Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
any idea, whats the problem?
best regards tom
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This reply was modified 6 years by
Thomas Stodulka.
I deactivated cloud template and TD composer plugin and re-added them they fixed the cloud template issue but now every element i have added to the page is showing in CSS visual can’t see a visual display.
Hi I’m currently using version 7.2 of php.
Quary monitor detects me 3 php errors related to your plugins:
wp-content / plugins / td-cloud-library / includes / tdb_functions.php: 1362
wp-content / plugins / td-cloud-library / includes / tdb_functions.php: 1363
wp-content / plugins / td-composer / live-css / css-live.php: 30
Thx Marco
Hi,
Today I noticed the pagination on homepage and category pages is not working. So homepage.com/page/2 doesn’t show any content, same with the category pages. I designed the whole website with the TagDiv composer using the Tech Pro templates. I did some troubleshooting and noticed that switching Cloud Templates to a different Cloud Template fixed the issue. So there seems to be bug in the Tech PRO template that somehow breaks pagination. Could you guys please provide a fix? I can’t just switch templates because then I need to redesign the whole website.
Where is the support how to access it. I have purchased this thinking this is going to make life easy but i am spending more times searching for answers to problems through forums now.
A. Can’t import cloud templates
b. every blog post i click on is giving me the following error
wp_booster error:
td_api_base::get_key : a component with the ID: single_template_8 Key: file is not set.
/home/customer/www/chumarkhan.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php
would really appreciate if you can kindly reply please !!!
I tried disabling cloud library but that breaks the website. All pages and templates are made with the clohd templates
still the same, again server tech says its the td-standard-pack
here is teh log again
[Sun Apr 19 21:04:46.591807 2020] [proxy_fcgi:error] [pid 23162] [client 66.249.73.79:42560] AH01071: Got error ‘PHP message: PHP Warning: require(/home/241470.cloudwaysapps.com/gsvunyrkkt/public_html/wp-content/plugins/td-standard-pack/Newspaper): failed to open stream: Success in /home/241470.cloudwaysapps.com/gsvunyrkkt/public_html/wp-includes/comment-template.php on line 1527PHP message: PHP Warning: require(/home/241470.cloudwaysapps.com/gsvunyrkkt/public_html/wp-content/plugins/td-standard-pack/Newspaper): failed to open stream: No such device in /home/241470.cloudwaysapps.com/gsvunyrkkt/public_html/wp-includes/comment-template.php on line 1527PHP message: PHP Fatal error: require(): Failed opening required ‘/home/241470.cloudwaysapps.com/gsvunyrkkt/public_html/wp-content/plugins/td-standard-pack/Newspaper/’ (include_path=’.:/usr/share/php’) in /home/241470.cloudwaysapps.com/gsvunyrkkt/public_html/wp-includes/comment-template.php on line 1527′