I am also getting the eternal spinning wheel while attempting to save anything in TD Composer.
Been around a week now this TagDiv composer will not work. At first had the eternal spinning wheel, now we are directed to a blank page.
Any ideas at all?
Thanks
I attempted to try a demo theme to change things up on my website, but when I did, I’m not entirely sure what happened. TD Composer is no longer accessible and every time I attempt to use it, it takes me to a 502 Error page.
I’ve completely deactivated/deleted the plugins and theme then reinstalled and am still seeing this.
Using tagDiv Composer. Would like to use a shortcode that I’ve saved and use it on a post without tagdiv enabled…where can i find said shortcode (text form)
thx
Hi,
All the demos are built with the tagDiv composer, this is the main page builder in the theme. So editing a demo homepage should not be a problem. Maybe you have added additional content in it, that is not part of the composer.
I tried as well to edit the art creek homepage with the composer, there were no issues
– https://www.screencast.com/t/pjxrHI2jb
Please check if there are enough resources allocated
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameters mentioned in that guide, if necessary. Insufficient resources can cause issues with the theme and plugins.
Let us know the results.
Thanks
Hi Simion,
I didn’t know that tagDiv composer cannot be used on posts. I really wanted to use the progress bar from the tagDiv composer, much prettier than the WP Bakery one. Will it be possible to use tagDiv composer on posts in future updates ? At least for some elements, not all of them.
Hi,
I want to build a list of pages using block in TagdivComposer.
In filters I wrote Post type: page.
And it shows only pages.
Now, how can I make a list of only child pages?
Hi,
We have had problems with the WooCommerce plugin for a while now. When installed, for some reason the mobile menu stops working. We have removed all plugins and narrowed it down to the WooCommerce plugin.
Also, the TagDiv composer does not load on our homepage, we were getting a spinning wheel for eternity. We this morning updated the theme to the latest version & now the Composer just leads us toa blank page.
Have posted about these previously, as you may have seen, but gotten 0 reponse.
Help would be much appreciated,
Thanks
I have tried everything but Tagdiv page builder is not working. Just the round circle keep spinning all the time. In developer tool console it shows error
tdcJobManager.addJob – Error callback – textStatus: parsererror errorThrown: SyntaxError: Unexpected token < in JSON at position 0
I have read your all posts similar to this bug and tried everything but it is not working. Please provide a working solution for this.
yea, because i tried to click the TagDiv Composer, it says the default page that i am using (the Art Creek front page) is not not composed by Tagdiv, and it just keeps loading forever…
thank you very much Bogdan B,
thank you for the answer 1, 2 and 3, i will try number 3 later tonight,
but for number 4, i am using the Newspaper 8.7 Art theme, it looks like it is done by Visual Composer instead of the tagdiv, so how can i customize it?
thank you in advance!
So I have one post for a “Happening Now” Category that I want to display (when authors select this as primary, secondary or so…). Also working with WPML so category “Happening Now” has ID 40, and in other languages 44, 45.
Case 1) When my configuration in TD Composer for the Slider is just “All Categories” the slider is displaying 3 post, obviously from different categories but also languages:
http://prntscr.com/j48e5l – http://prntscr.com/j48gq0
Case 2) When I select “Happening Now” doesn´t display anything.
Case 3) When I choose the optin multiple categories filter 40,44,45 it doesn´t show anything also.
Is there anything that I’m doing wrong?
Still not working.
We updated the theme as we missed a release and no luck.
Also, our Tagdiv composer won’t load. Fair few problems stacking up now which is limiting the site a fair bit now, any ideas?
Thanks
Hi,
If the theme system status is set properly, according to the documentation
– https://forum.tagdiv.com/system-status-parameters-guide/
Then there are some solutions you could try. In some cases the solutions from these topics worked for composer problems
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
You could give those a try, let us know.
Thanks
Hi,
The tagDiv composer cannot be used on posts, only the WPBakery page builder can be used but it is disabled by default in our theme (bundled plugin version). It is not recommended to use this page builder on posts.
If you are using WPBakery page builder for the website, please deactivate the tagDiv composer and multi-purpose plugin. Check the results and let us know.
Thanks
Hi,
@dzul The issue in this case after installing the composer was with a plugin. Upon deactivating all plugins except theme plugins there were no more issues. The composer and theme worked properly. You could try the same, to check if this is caused by a plugin. Let us know the results.
Hello,
I just want my refund back, its really embarrassing about tagdiv composer, and I’m not getting good support
Hello,
The blank white screen is caused in most cases by poor ssl implementation. Most likely your site url is not the same as the home url. After you make the move to ssl, please make sure these 2 boxes show the same link with https in front: https://www.screencast.com/t/ouiuuHe7UaNh
The system status screen will usually let you know about this: https://www.screencast.com/t/rFGJQ7woAb
Let us know if you still have trouble with the composer.
Hello,
If you use vc on posts, then unfortunately you will not be able to use our tagdiv composer as it will not work on posts and it will conflict with wpbakery page builder with some elements especially images. In this case you should continue using tagdiv composer or remove all VC elements from your posts and use the tagdiv composer. Do not use both at the same time.
Thank you!
Hello,
1. The forum is the official support platform. If you want a more private discussion, you can contact us via email at contact@tagdiv.com
2. It could have been a caching issue or a plugin issue.
3. The color of the hamburger icon can be set like so: https://www.screencast.com/t/tBfPD4Ihr
4. That is a custom class added to a few rows in the art creek demo. The class has specific css to it so it will make everything dark. If you want to customize a block background, you can use the tagdiv composer settings for that row: https://www.screencast.com/t/cWO5R09e5MMB
Thank you!
Good morning all,
I have an error on one of my posts, but just for the mobile view : https://www.screencast.com/t/LI28jHgwrz
On the classic view, the is no error, and i think that the problem comes from the block progress bar i add with the td composer : https://www.screencast.com/t/KemObrCgdvvo
Is it possible to add some custom css to the mobile stylesheet, to add this block progress bar on mobile or is it more complicate than this ?
So the problem is that the composer is not working properly, you cannot use the editor window as intended. You could try as a first step to check if there are enough resources allocated
– https://forum.tagdiv.com/system-status-parameters-guide/
If needed ask your hosting provider to increase the parameters mentioned in the guide. Check if this is any effect. Additionally try to deactivate as a quick test all the plugins except theme plugins. Check if this solves the issue.
If none of these suggestions work, please send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.
Really it’s irritating, the tagdiv composer is not working it is showing blank white screen, can’t you give the good support??
I run a recipe blog that relies heavily on post layouts made with WP Bakery Visual Composer and an add-on for displaying recipes. My only complain with TagDiv Composer is that it will not allow me to display my images correctly on posts using WP Bakery Visual Composer’s “Single Image” module.
If I de-activate WP Bakery Visual Composer, TagDiv Composer doesn’t seem to work on Posts; only Pages.
How can I:
A) stop TagDiv Composer from giving me weird image display sizes/cropping on Posts
or
B) use TagDiv Composer on Posts and not just on Pages?
Hello Sir, My tagdiv composer is not working it’s really furstating me??? whenever I click edit with TD Composer the screen shows only blank white screen?? What is this sir, my client need the development early, so kindly help me?
